Softwr

Government · head to head

GovQA vs One Identity

GovQA logo

GovQA

Government

Government Request Management

From
$400/month
Free plan
No
One Identity logo

One Identity

Cybersecurity

Quest-owned identity governance, PAM and Active Directory management

From
On request
Free plan
No

The short version

  • Each has a real cost: GovQA pricing not published on vendor website; government contracting and custom quote model obscures list pricing; One Identity the portfolio is assembled from separate acquisitions, so components are separately licensed, separately administered and do not present one console, which raises operational cost.
  • They diverge on capability: GovQA covers FOIA Management, One Identity covers Identity Manager.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which GovQA and One Identity actually diverge.

Attributes where GovQA and One Identity differ
AttributeGovQAOne Identity
Starting price$400/monthOn request
Pricing modelsubscriptionquote
PlatformsWebWeb, Windows, Linux
CategoryGovernmentCybersecurity
Founded1999Unknown

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in GovQA

  • FOIA Management
  • Subpoena Processing
  • e-Discovery
  • Constituent Portal
  • Reporting
  • Document Management
  • Email
  • Court Systems

Only in One Identity

  • Identity Manager
  • Safeguard
  • Active Roles
  • OneLogin
  • Password Manager
  • syslog-ng
  • Starling connectors

What people use each for

The jobs each tool is most often brought in to do.

GovQA

  • Public records request management and legal compliance automationnot One Identity
  • Digital communication delivery to residents and constituentsnot One Identity
  • Service request management for government agencies and local departmentsnot One Identity
  • Agenda and meeting management for city councils and boardsnot One Identity
  • Business licensing and permitting workflow automationnot One Identity

One Identity

  • An organisation whose authoritative directory will remain on premises Active Directory and needs delegated administration with attribute-level controlnot GovQA
  • A government or defence environment requiring privileged session management on a hardened physical appliance rather than a cloud servicenot GovQA
  • A manufacturer with SAP and Active Directory needing provisioning governed under one certification processnot GovQA
  • An enterprise consolidating Active Directory after an acquisition and needing automated account lifecycle across both forestsnot GovQA

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

GovQA

  • Pricing not published on vendor website; government contracting and custom quote model obscures list pricing
  • Requires booking a demo to learn pricing and deployment options

One Identity

  • The portfolio is assembled from separate acquisitions, so components are separately licensed, separately administered and do not present one console, which raises operational cost.
  • Identity Manager implementations are customisation-heavy and commonly run over a year, with the services spend exceeding the licence cost in the first year.
  • Quest has changed private equity ownership more than once since the Dell separation, and buyers should ask directly about product investment commitments before signing a multi-year deal.
  • Product documentation and support sit behind a customer portal, which makes independent evaluation before purchase harder than with vendors that publish openly.
  • The cloud-native and developer experience trails the pure-play identity vendors, so organisations moving decisively to SaaS applications find the on premises heritage becomes a constraint rather than an asset.

Pricing, plan by plan

GovQA

$400/month
  • Request Management$400/month
    • FOIA Management
    • e-Discovery
    • Constituent Portal

One Identity

On request
  • Identity Manager$undefined/year
    • Priced per managed identity
    • On premises or hosted
    • Access certification and provisioning
  • Safeguard$undefined/year
    • Priced per privileged user or per appliance
    • Hardened appliance option for session management
    • Licensed separately from Identity Manager
  • Active Roles$undefined/year
    • Priced per managed Active Directory account
    • Delegated administration and automated provisioning
    • Licensed separately

Which should you pick?

Choose GovQA if

  • You need foia management.
  • You also want subpoena processing.

Choose One Identity if

  • You need identity manager.
  • You work on Web, Windows, Linux.
  • You also want safeguard.

Questions people ask

Is GovQA or One Identity better?
Neither clearly leads. GovQA starts at $400/month and One Identity at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, GovQA or One Identity?
GovQA starts at $400/month and One Identity at On request.
Does GovQA or One Identity run on more platforms?
GovQA runs on Web. One Identity runs on Web, Windows, Linux.
What is GovQA best used for?
GovQA is most often used for public records request management and legal compliance automation, digital communication delivery to residents and constituents, service request management for government agencies and local departments, agenda and meeting management for city councils and boards. Of those, public records request management and legal compliance automation and digital communication delivery to residents and constituents are not what One Identity is typically brought in for.
What can GovQA do that One Identity cannot?
GovQA covers FOIA Management, Subpoena Processing, e-Discovery, Constituent Portal. One Identity covers Identity Manager, Safeguard, Active Roles, OneLogin.

Answered from the vendors’ own pages

GovQA: What does GovQA (formerly Granicus) cost?

Granicus does not display pricing on its website. The vendor requires customers to schedule a demo or contact sales to receive cost estimates.

Source
One Identity: Is One Identity the same company as Quest?

Yes. One Identity is Quest Software's identity and access management business unit, not a separate vendor.

GovQA: Does Granicus offer Government Experience Agent (GXA) pricing separately?

Granicus lists Government Experience Agent as a feature of its Government Experience Cloud platform, but separate licensing costs are not published.

Source
One Identity: Does it include privileged access?

Safeguard provides it, but it is licensed separately from Identity Manager. Neither includes the other.

GovQA: How many users can access Granicus services under one license?

Granicus does not specify user seat counts, unlimited user models, or per-agency pricing on its website. Licensing terms vary by government size and jurisdiction.

Source
One Identity: Why choose this over SailPoint or Saviynt?

Almost always because of Active Directory depth via Active Roles or an appliance requirement for privileged sessions. For cloud-first estates the specialists are the stronger choice.

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