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Cybersecurity · head to head

Omada Identity vs Trimble Unity Maintain

Omada Identity logo

Omada Identity

Cybersecurity

Identity governance and administration focused on access certification and compliance evidence

From
On request
Free plan
No
Full reviewWebsite
Trimble Unity Maintain logo

Trimble Unity Maintain

Government

GIS-centric public asset and work management, the product formerly sold as Cityworks

From
On request
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: Omada Identity pricing is per managed identity, so organisations with large numbers of contractors, service accounts or seasonal staff pay governance fees on identities nobody is really governing.; Trimble Unity Maintain esri ArcGIS is a hard prerequisite, so an organisation without it faces a second substantial licence and a GIS programme before the maintenance system can be used at all.
  • They diverge on capability: Omada Identity covers Access certification, Trimble Unity Maintain covers Built on ArcGIS.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Omada Identity and Trimble Unity Maintain actually diverge.

Attributes where Omada Identity and Trimble Unity Maintain differ
AttributeOmada IdentityTrimble Unity Maintain
PlatformsWebWeb, iOS, Android, Windows
CategoryCybersecurityGovernment

Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Omada Identity

  • Access certification
  • Joiner mover leaver
  • Role modelling
  • Segregation of duties
  • Access request
  • Connectors

Only in Trimble Unity Maintain

  • Built on ArcGIS
  • Service requests
  • Work order management
  • Permits and licensing
  • Mobile field access
  • Storeroom and inventory
  • Operational Insights
  • AgileAssets convergence

What people use each for

The jobs each tool is most often brought in to do.

Omada Identity

  • An organisation whose auditors flagged that access recertification is run on spreadsheets and cannot be evidencednot Trimble Unity Maintain
  • A company with high staff turnover where leavers keep access to systems weeks after their last daynot Trimble Unity Maintain
  • A regulated firm needing documented segregation of duties across finance and ERP entitlementsnot Trimble Unity Maintain
  • A business that abandoned a previous multi-year IGA implementation and needs something that reaches production this yearnot Trimble Unity Maintain

Trimble Unity Maintain

  • A water utility wanting valve exercising and hydrant flushing recorded against the same GIS features the engineering team maintainsnot Omada Identity
  • A city consolidating a citizen service request line, work orders and inspections into one location-based systemnot Omada Identity
  • A state transportation department managing pavement and bridge assets with linear referencing rather than point assetsnot Omada Identity
  • A public works department that has already licensed ArcGIS Enterprise and wants to avoid rekeying its asset inventorynot Omada Identity

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Omada Identity

  • Pricing is per managed identity, so organisations with large numbers of contractors, service accounts or seasonal staff pay governance fees on identities nobody is really governing.
  • It governs access but provides no single sign-on, multi-factor authentication or privileged session management, so it is always a second or third identity subscription rather than a consolidation.
  • The fast-deployment promise depends on accepting its standard process model; organisations with genuinely unusual entitlement structures end up in custom work and the timeline advantage disappears.
  • Connector coverage is strong for mainstream enterprise systems and thin for bespoke or industry-specific applications, and each custom connector is a project with ongoing maintenance.
  • Data quality in the HR system determines whether joiner mover leaver automation works, so companies with messy HR records find the tool exposes that problem rather than solving it.

Trimble Unity Maintain

  • Esri ArcGIS is a hard prerequisite, so an organisation without it faces a second substantial licence and a GIS programme before the maintenance system can be used at all.
  • The product is mid-rename from Cityworks to Trimble Unity Maintain with transition timelines Trimble has not committed to publicly, leaving contracts, documentation and integrator experience split between two names.
  • CVE-2025-0994, a deserialisation flaw in Cityworks, was exploited in the wild and listed by CISA in February 2025, which makes on-premise deployments a patching obligation rather than a set-and-forget install.
  • Because assets live in the GIS, changing the asset model is a GIS division change, so maintenance teams cannot restructure their own hierarchy without another department in the loop.
  • It is built for North American public sector practice, and the permitting, funding source and reporting models do not map cleanly onto other countries or onto private industrial estates.

Pricing, plan by plan

Omada Identity

On request
  • Omada Identity Cloud$undefined/year
    • Priced per managed identity per year
    • SaaS on Microsoft Azure with regional deployment options
    • Implementation delivered on a defined methodology, quoted separately

Trimble Unity Maintain

On request
  • Trimble Unity Maintain$undefined/year
    • Annual subscription sized by population served, asset volume and user count
    • Esri ArcGIS Enterprise or ArcGIS Online licensing required separately
    • Hosted and on-premise deployment priced differently

Which should you pick?

Choose Omada Identity if

  • You need access certification.
  • You also want joiner mover leaver.
Omada Identity review

Choose Trimble Unity Maintain if

  • You need built on arcgis.
  • You work on Web, iOS, Android, Windows.
  • You also want service requests.
Trimble Unity Maintain review

Questions people ask

Is Omada Identity or Trimble Unity Maintain better?
Neither clearly leads. Omada Identity starts at On request and Trimble Unity Maintain at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Omada Identity or Trimble Unity Maintain?
Omada Identity starts at On request and Trimble Unity Maintain at On request.
Does Omada Identity or Trimble Unity Maintain run on more platforms?
Omada Identity runs on Web. Trimble Unity Maintain runs on Web, iOS, Android, Windows.
What is Omada Identity best used for?
Omada Identity is most often used for an organisation whose auditors flagged that access recertification is run on spreadsheets and cannot be evidenced, a company with high staff turnover where leavers keep access to systems weeks after their last day, a regulated firm needing documented segregation of duties across finance and erp entitlements, a business that abandoned a previous multi-year iga implementation and needs something that reaches production this year. Of those, an organisation whose auditors flagged that access recertification is run on spreadsheets and cannot be evidenced and a company with high staff turnover where leavers keep access to systems weeks after their last day are not what Trimble Unity Maintain is typically brought in for.
What can Omada Identity do that Trimble Unity Maintain cannot?
Omada Identity covers Access certification, Joiner mover leaver, Role modelling, Segregation of duties. Trimble Unity Maintain covers Built on ArcGIS, Service requests, Work order management, Permits and licensing.

Answered from the vendors’ own pages

Omada Identity: Does it provide single sign-on?

No. Omada is governance only. You still need Entra ID, Okta or equivalent for authentication.

Trimble Unity Maintain: Is Cityworks discontinued?

Not discontinued, renamed. It is becoming Trimble Unity Maintain, converging with AgileAssets, and Trimble has not published a final transition date.

Omada Identity: How is it licensed?

Per managed identity per year. Count contractors and service accounts before you compare quotes, because they usually count.

Trimble Unity Maintain: Do I need Esri ArcGIS?

Yes. The product is built on ArcGIS and cannot be deployed without an Esri licence.

Omada Identity: How long does deployment take?

Months rather than years is the positioning, and it is achievable if you accept the standard process model. Heavy customisation returns you to traditional IGA timelines.

Trimble Unity Maintain: Was there a security incident?

Yes. CVE-2025-0994 in Cityworks was exploited in the wild and added to the CISA known exploited vulnerabilities catalogue in February 2025.

Trimble Unity Maintain: Can it handle roads and pavement as well as pipes?

Yes, through the AgileAssets lineage now inside the Unity Maintain family, which adds linear referencing for transportation assets.

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