Softwr

Government · head to head

NextRequest vs Omada Identity

NextRequest logo

NextRequest

Government

Public Records Request Management

From
$300/month
Free plan
No
Full reviewWebsite
Omada Identity logo

Omada Identity

Cybersecurity

Identity governance and administration focused on access certification and compliance evidence

From
On request
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: NextRequest now sold as part of the CivicPlus product line rather than standalone, and nextrequest.com redirects into the CivicPlus site; Omada Identity pricing is per managed identity, so organisations with large numbers of contractors, service accounts or seasonal staff pay governance fees on identities nobody is really governing.
  • They diverge on capability: NextRequest covers Request Intake, Omada Identity covers Access certification.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which NextRequest and Omada Identity actually diverge.

Attributes where NextRequest and Omada Identity differ
AttributeNextRequestOmada Identity
Starting price$300/monthOn request
Pricing modelsubscriptionquote
CategoryGovernmentCybersecurity
Founded2015Unknown

Identical on both: free tier (No), platforms (Web), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in NextRequest

  • Request Intake
  • Workflow Management
  • Document Redaction
  • Public Portal
  • Reporting
  • Document Systems
  • Email
  • Payment Processors

Only in Omada Identity

  • Access certification
  • Joiner mover leaver
  • Role modelling
  • Segregation of duties
  • Access request
  • Connectors

What people use each for

The jobs each tool is most often brought in to do.

NextRequest

  • Receiving and routing public records and FOIA requestsnot Omada Identity
  • Tracking request status and statutory deadlines centrallynot Omada Identity
  • Redacting documents before release with RapidReviewnot Omada Identity
  • Invoicing and collecting payment for records requestsnot Omada Identity
  • Publishing a public-facing request portal for residentsnot Omada Identity

Omada Identity

  • An organisation whose auditors flagged that access recertification is run on spreadsheets and cannot be evidencednot NextRequest
  • A company with high staff turnover where leavers keep access to systems weeks after their last daynot NextRequest
  • A regulated firm needing documented segregation of duties across finance and ERP entitlementsnot NextRequest
  • A business that abandoned a previous multi-year IGA implementation and needs something that reaches production this yearnot NextRequest

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

NextRequest

  • Now sold as part of the CivicPlus product line rather than standalone, and nextrequest.com redirects into the CivicPlus site
  • Pricing is not published
  • Aimed at government agencies, so it is not a general purpose request or ticketing tool

Omada Identity

  • Pricing is per managed identity, so organisations with large numbers of contractors, service accounts or seasonal staff pay governance fees on identities nobody is really governing.
  • It governs access but provides no single sign-on, multi-factor authentication or privileged session management, so it is always a second or third identity subscription rather than a consolidation.
  • The fast-deployment promise depends on accepting its standard process model; organisations with genuinely unusual entitlement structures end up in custom work and the timeline advantage disappears.
  • Connector coverage is strong for mainstream enterprise systems and thin for bespoke or industry-specific applications, and each custom connector is a project with ongoing maintenance.
  • Data quality in the HR system determines whether joiner mover leaver automation works, so companies with messy HR records find the tool exposes that problem rather than solving it.

Pricing, plan by plan

NextRequest

$300/month
  • Standard$300/month
    • Request Management
    • Document Redaction
    • Public Portal

Omada Identity

On request
  • Omada Identity Cloud$undefined/year
    • Priced per managed identity per year
    • SaaS on Microsoft Azure with regional deployment options
    • Implementation delivered on a defined methodology, quoted separately

Which should you pick?

Choose NextRequest if

  • You need request intake.
  • You also want workflow management.
NextRequest review

Choose Omada Identity if

  • You need access certification.
  • You also want joiner mover leaver.
Omada Identity review

Questions people ask

Is NextRequest or Omada Identity better?
Neither clearly leads. NextRequest starts at $300/month and Omada Identity at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, NextRequest or Omada Identity?
NextRequest starts at $300/month and Omada Identity at On request.
Does NextRequest or Omada Identity run on more platforms?
Both run on Web, so platform support will not decide this one for you.
What is NextRequest best used for?
NextRequest is most often used for receiving and routing public records and foia requests, tracking request status and statutory deadlines centrally, redacting documents before release with rapidreview, invoicing and collecting payment for records requests. Of those, receiving and routing public records and foia requests and tracking request status and statutory deadlines centrally are not what Omada Identity is typically brought in for.
What can NextRequest do that Omada Identity cannot?
NextRequest covers Request Intake, Workflow Management, Document Redaction, Public Portal. Omada Identity covers Access certification, Joiner mover leaver, Role modelling, Segregation of duties.

Answered from the vendors’ own pages

NextRequest: What is the price of NextRequest FOIA management?

NextRequest pricing is not published on their website. Customers must request pricing directly through the website contact form or call the sales team at 888-228-2233.

Source
Omada Identity: Does it provide single sign-on?

No. Omada is governance only. You still need Entra ID, Okta or equivalent for authentication.

Omada Identity: How is it licensed?

Per managed identity per year. Count contractors and service accounts before you compare quotes, because they usually count.

Omada Identity: How long does deployment take?

Months rather than years is the positioning, and it is achievable if you accept the standard process model. Heavy customisation returns you to traditional IGA timelines.

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