Softwr

Cybersecurity · head to head

Mimecast vs RingCentral Contact Center

Mimecast logo

Mimecast

Cybersecurity

Email and collaboration security

From
$4/month
Rated
-
Full reviewWebsite
RingCentral Contact Center logo

RingCentral Contact Center

Customer Support

Intelligent, connected, omnichannel contact center

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Mimecast no pricing is published for any product or plan, and every route ends at a quote or demo request; RingCentral Contact Center no pricing details published on contact center product pages
  • They diverge on capability: Mimecast covers Advanced threat detection, RingCentral Contact Center covers Omnichannel routing.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Mimecast and RingCentral Contact Center actually diverge.

Attributes where Mimecast and RingCentral Contact Center differ
AttributeMimecastRingCentral Contact Center
Starting price$4/monthOn request
PlatformsEmail, Cloud, CollaborationWeb, Desktop, Ios, Android
CategoryCybersecurityCustomer Support
Founded20031999

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Mimecast

  • Advanced threat detection
  • Secure sharing
  • Email encryption
  • Message tracking
  • Email archiving
  • Legal hold
  • eDiscovery
  • Backup and recovery

Only in RingCentral Contact Center

  • Omnichannel routing
  • IVR
  • WFM
  • Quality management
  • Speech analytics
  • AI capabilities
  • Microsoft Teams
  • Zendesk

Both cover

  • Salesforce
  • ServiceNow
  • GDPR
  • HIPAA

What people use each for

The jobs each tool is most often brought in to do.

Mimecast

  • Email security filtering against phishing and targeted attacksnot RingCentral Contact Center
  • Email archiving, continuity and compliance for organisationsnot RingCentral Contact Center

RingCentral Contact Center

  • Unified communicationsnot Mimecast
  • Contact centernot Mimecast
  • Customer experiencenot Mimecast

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Mimecast

  • No pricing is published for any product or plan, and every route ends at a quote or demo request
  • The platform is split into separately sold products for email security, awareness training, data protection and governance
  • Collaboration threat protection, DMARC analysis, incident response and email archiving are all further add ons on top of those

RingCentral Contact Center

  • No pricing details published on contact center product pages
  • Enterprise customers must contact sales for pricing
  • Feature comparison guide does not include cost information

Pricing, plan by plan

Mimecast

$4/month
  • Defender$4/month
    • Per user
    • Threat protection
    • Impersonation prevention
  • Archive$3/month
    • Email archiving
    • Legal hold
    • Search & recall
  • Unified$6/month
    • All Defender features
    • All Archive features
    • Backup

RingCentral Contact Center

On request
  • Essentials$undefined/month
    • Voice
    • Digital
    • IVR
  • Standard$undefined/month
    • Essentials + WFM
    • Quality management
  • Premium$undefined/month
    • Standard + AI
    • Speech analytics

Which should you pick?

Choose Mimecast if

  • You need advanced threat detection.
  • You work on Email, Cloud, Collaboration.
  • You also want secure sharing.
Mimecast review

Choose RingCentral Contact Center if

  • You need omnichannel routing.
  • You work on Web, Desktop, Ios, Android.
  • You also want ivr.
RingCentral Contact Center review

Questions people ask

Is Mimecast or RingCentral Contact Center better?
Neither clearly leads. Mimecast starts at $4/month and RingCentral Contact Center at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Mimecast or RingCentral Contact Center?
Mimecast starts at $4/month and RingCentral Contact Center at On request.
Does Mimecast or RingCentral Contact Center run on more platforms?
Mimecast runs on Email, Cloud, Collaboration. RingCentral Contact Center runs on Web, Desktop, Ios, Android.
What is Mimecast best used for?
Mimecast is most often used for email security filtering against phishing and targeted attacks, email archiving, continuity and compliance for organisations. Of those, email security filtering against phishing and targeted attacks and email archiving, continuity and compliance for organisations are not what RingCentral Contact Center is typically brought in for.
What can Mimecast do that RingCentral Contact Center cannot?
Mimecast covers Advanced threat detection, Secure sharing, Email encryption, Message tracking. RingCentral Contact Center covers Omnichannel routing, IVR, WFM, Quality management. Both handle Salesforce, ServiceNow, GDPR, HIPAA.

Answered from the vendors’ own pages

Mimecast: How much does Mimecast cost?

Mimecast does not publish pricing on its website. Customers must request a custom quote by contacting the sales team at +1 617 393 7000 or using the Get a Quote button.

Source
RingCentral Contact Center: How much does RingCentral Contact Center cost?

Specific pricing is not published. RingCentral Contact Center is a custom-quote enterprise product where costs depend on deployment, features, and usage.

Source
Mimecast: Is there a free trial of Mimecast?

Mimecast's trial and pricing options are not specified on the public website. Contact sales at +1 617 393 7000 or through their support portal at mimecastsupport.zendesk.com for trial availability.

Source
RingCentral Contact Center: What is the pricing model for RingCentral Contact Center?

RingCentral Contact Center operates on a quote-based model. Customers must contact sales to receive pricing based on their specific requirements and scale.

Source
Share

Related pages

More on Mimecast

More on RingCentral Contact Center

Keep looking

Other head to heads