Dental · head to head
MaxiDent vs Dovetail Dental
MaxiDent
Dental
Complete dental practice solution for Canadian practices
- From
- $50/month
- Rated
- -
Dovetail Dental
Dental
AI-powered dental analytics and insights
- From
- $299/month
- Rated
- -
The short version
- Each has a real cost: MaxiDent outdated user interface design compared to newer dental software competitors; Dovetail Dental slow customer service with issues unresolved for weeks
- They diverge on capability: MaxiDent covers Canadian insurance integration, Dovetail Dental covers AI treatment recommendations.
Where they differ
Only the attributes on which MaxiDent and Dovetail Dental actually diverge.
| Attribute | MaxiDent | Dovetail Dental |
|---|---|---|
| Starting price | $50/month | $299/month |
| Pricing model | Unknown | subscription |
| Platforms | Cloud, On-Premises, Windows, macOS | Web, Windows, macOS, iOS, Android |
| Founded | 1988 | 2018 |
Identical on both: free tier (No), user rating (Not yet rated), category (Dental).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in MaxiDent
- Canadian insurance integration
- Provincial fee guides
- Bilingual support
- Patient scheduling
- Treatment planning
- Canadian insurance carriers
- Dental labs
- Imaging systems
Only in Dovetail Dental
- AI treatment recommendations
- Patient behavior prediction
- Revenue analytics
- Practice benchmarking
- Performance dashboards
- Dentrix
- Eaglesoft
- Open Dental
Both cover
- Encrypted Data
- Cloud deployment
- Web support
- English language support
What people use each for
The jobs each tool is most often brought in to do.
MaxiDent
- Canadian dental practicesnot Dovetail Dental
- Insurance processingnot Dovetail Dental
- Multi-location managementnot Dovetail Dental
Dovetail Dental
- Practice optimizationnot MaxiDent
- Revenue growthnot MaxiDent
- Patient retentionnot MaxiDent
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
MaxiDent
- Outdated user interface design compared to newer dental software competitors
- Digital charting and X-ray imaging require separate one-time setup fees beyond base software cost
- Limited mobile accessibility for staff working offsite or in remote locations
- No open API or third-party integration platform connections available
Dovetail Dental
- Slow customer service with issues unresolved for weeks
- Performance issues during peak usage times
- Limited integrations with other dental software
- Pricing information not publicly disclosed, requires custom quotes
Pricing, plan by plan
MaxiDent
$50/month- Basic$50/month
- Single user
- Patient management
- Scheduling
- Standard$40/month
- Multiple users (up to 10)
- Advanced charting
- Digital imaging
Dovetail Dental
$299/month- Growth$299/month
- Treatment analytics
- Patient insights
- Revenue tracking
- Enterprise$599/month
- Advanced AI
- Predictive analytics
- Multi-location
Which should you pick?
Choose MaxiDent if
- You need canadian insurance integration.
- You work on Cloud, On-Premises, Windows, macOS.
- You also want provincial fee guides.
Choose Dovetail Dental if
- You need ai treatment recommendations.
- You work on Web, Windows, macOS, iOS, Android.
- You also want patient behavior prediction.
Questions people ask
- Is MaxiDent or Dovetail Dental better?
- Neither clearly leads. MaxiDent starts at $50/month and Dovetail Dental at $299/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, MaxiDent or Dovetail Dental?
- MaxiDent starts at $50/month and Dovetail Dental at $299/month.
- Does MaxiDent or Dovetail Dental run on more platforms?
- MaxiDent runs on Cloud, On-Premises, Windows, macOS. Dovetail Dental runs on Web, Windows, macOS, iOS, Android.
- What is MaxiDent best used for?
- MaxiDent is most often used for canadian dental practices, insurance processing, multi-location management. Of those, canadian dental practices and insurance processing are not what Dovetail Dental is typically brought in for.
- What can MaxiDent do that Dovetail Dental cannot?
- MaxiDent covers Canadian insurance integration, Provincial fee guides, Bilingual support, Patient scheduling. Dovetail Dental covers AI treatment recommendations, Patient behavior prediction, Revenue analytics, Practice benchmarking. Both handle Encrypted Data, Cloud deployment, Web support, English language support.
Answered from the vendors’ own pages
MaxiDent: What deployment options does MaxiDent offer?
MaxiDent is available in both cloud-based and on-premises deployment options, allowing practices to choose based on their infrastructure and data security needs.
SourceDovetail Dental: Is Dovetail Dental cloud-based?
Yes, Dovetail is a cloud-based electronic dental record and practice management solution. Users can access it from any computer, tablet, or phone with an internet connection. No servers or cables need to be installed.
SourceMaxiDent: Does MaxiDent include voice charting?
Yes, MaxiDent's MaxiChart electronic dental charting is customizable with different templates and compatible with hands-free voice dictation devices.
SourceDovetail Dental: What platforms and devices does Dovetail support?
Dovetail is accessible via web browsers on Windows and macOS computers, as well as on mobile tablets and phones. It is designed as a browser-based application with no installation required.
SourceMaxiDent: Does MaxiDent support insurance billing?
Yes, MaxiDent includes Canadian insurance forms and billing natively built-in, with customizable appointment scheduling for multi-provider clinics.
SourceDovetail Dental: Is Dovetail HIPAA compliant and certified?
Yes, Dovetail is ONC-certified and HIPAA-compliant. Version 1.4 received 2014 Meaningful Use certification from the ONC Authorized Certification Body.
Source