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Databases · head to head

Marqo vs Shopkeep

Marqo logo

Marqo

Databases

AI-native product discovery platform for ecommerce

From
On request
Rated
-
Full reviewWebsite
Shopkeep logo

Shopkeep

E-Commerce

Cloud-based POS for small businesses

From
$89/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Marqo pricing not publicly available, enterprise sales-only model; Shopkeep all plans require 24/7 phone and chat support; no tiered support options
  • They diverge on capability: Marqo covers Semantic search, Shopkeep covers Point of sale.

Where they differ

Only the attributes on which Marqo and Shopkeep actually diverge.

Attributes where Marqo and Shopkeep differ
AttributeMarqoShopkeep
Starting priceOn request$89/month
Pricing modelcontact-salessubscription
PlatformsWeb API, SaaSiPad, Web
CategoryDatabasesE-Commerce
Founded20222008

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Marqo

  • Semantic search
  • Multimodal image search
  • AI model training
  • Automated merchandising
  • Multi-surface integration
  • Commerce platform integrations
  • API access

Only in Shopkeep

  • Point of sale
  • Payment processing
  • Inventory management
  • Customer profiles
  • Sales analytics
  • Employee management
  • Mobile POS
  • Reporting

What people use each for

The jobs each tool is most often brought in to do.

Marqo

  • Improve search revenue for fashion and beauty retailersnot Shopkeep
  • Implement multimodal image and product searchnot Shopkeep
  • Increase checkout conversion through better product discoverynot Shopkeep
  • Create personalized product recommendationsnot Shopkeep
  • Reduce customer support inquiries with relevant search resultsnot Shopkeep

Shopkeep

No use cases recorded yet. See the Shopkeep review.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Marqo

  • Pricing not publicly available, enterprise sales-only model
  • Requires custom implementation and integration work
  • Limited to ecommerce use cases compared to general search
  • Model training requires sufficient customer behavior data

Shopkeep

  • All plans require 24/7 phone and chat support; no tiered support options
  • Prices vary by business type and industry with additional service fees possible
  • Extra locations and registers incur additional charges beyond base plan cost

Pricing, plan by plan

Marqo

On request

No published plan breakdown. See the Marqo review.

Shopkeep

$89/month
  • Basic$89/month
    • Retail POS platform
    • 1 register included
    • Integrated Payments 1.5%
  • Core$149/month
    • All Basic features
    • Advanced management tools
    • Business growth support
  • Plus$289/month
    • All Core features
    • Advanced customization
    • Established retail operations support

Which should you pick?

Choose Marqo if

  • You need semantic search.
  • You work on Web API, SaaS.
  • You also want multimodal image search.
Marqo review

Choose Shopkeep if

  • You need point of sale.
  • You work on iPad, Web.
  • You also want payment processing.
Shopkeep review

Questions people ask

Is Marqo or Shopkeep better?
Neither clearly leads. Marqo starts at On request and Shopkeep at $89/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Marqo or Shopkeep?
Marqo starts at On request and Shopkeep at $89/month.
Does Marqo or Shopkeep run on more platforms?
Marqo runs on Web API, SaaS. Shopkeep runs on iPad, Web.
What is Marqo best used for?
Marqo is most often used for improve search revenue for fashion and beauty retailers, implement multimodal image and product search, increase checkout conversion through better product discovery, create personalized product recommendations. Of those, improve search revenue for fashion and beauty retailers and implement multimodal image and product search are not what Shopkeep is typically brought in for.
What can Marqo do that Shopkeep cannot?
Marqo covers Semantic search, Multimodal image search, AI model training, Automated merchandising. Shopkeep covers Point of sale, Payment processing, Inventory management, Customer profiles.

Answered from the vendors’ own pages

Marqo: How do Marqo models get trained?

Marqo trains dedicated AI models on each retailer's product catalog and customer behavior data including clicks, purchases, and browsing patterns. This ensures models are optimized for the specific retailer's products and customers.

Source
Shopkeep: What is included in the Lightspeed Retail Basic plan at $89 per month?

The Basic plan includes 1 register, retail POS platform, integrated payments at 1.5% card-present rate, inventory management, Lightspeed Wholesale access, NuORDER Catalog with 5 million+ products, built-in eCommerce, loyalty programs, and 24/7 support.

Source
Marqo: What results can retailers expect from Marqo?

Enterprise retailers using Marqo report 10-23% increases in search revenue and conversion rates, with proven results across fashion, beauty, electronics, and home goods.

Source
Shopkeep: How much can I save by paying annually instead of monthly?

Shopkeep (Lightspeed Retail) offers up to 18% discount when paying annually instead of month-to-month. All three plans (Basic, Core, Plus) qualify for this annual discount.

Source
Marqo: Which ecommerce platforms does Marqo integrate with?

Marqo has native integrations with Shopify, Adobe Commerce (Magento), and Salesforce Commerce Cloud, and also provides API access for custom implementations.

Source
Shopkeep: What additional costs should I budget beyond the monthly subscription?

Beyond the monthly plan cost, extra locations require additional charges, extra registers incur per-register fees, and hardware (terminals, scanners, iPad devices) have separate costs. Integrated payment processing charges 1.5% per transaction.

Source
Marqo: How is Marqo priced?

Marqo pricing is customized based on catalog size, search volume, and feature requirements. Contact their sales team to book a demo and discuss pricing.

Source
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