Softwr

Remote Work · head to head

Make vs Merge

Make logo

Make

Remote Work

The platform for the new way of working

From
Free
Rated
-
Full reviewWebsite
Merge logo

Merge

Automation Integration

One API for all your integrations

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Make free tier limited to 1,000 credits per month; Merge cannot access data outside Merge's universal schema; no support for custom objects or deep field mappings
  • They diverge on capability: Make covers Visual workflow builder, Merge covers Unified API.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Make and Merge actually diverge.

Attributes where Make and Merge differ
AttributeMakeMerge
Pricing modelfreemiumusage-based
PlatformsWebApi
CategoryRemote WorkAutomation Integration
Founded20132020

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Make

  • Visual workflow builder
  • Webhooks
  • API connectors
  • Conditional logic
  • Data transformation
  • Error handling
  • Scheduling
  • Team collaboration

Only in Merge

  • Unified API
  • HRIS integrations
  • Accounting integrations
  • CRM integrations
  • ATS integrations
  • Ticketing integrations
  • File storage integrations
  • Workday

Both cover

  • Salesforce
  • Cloud deployment

What people use each for

The jobs each tool is most often brought in to do.

Make

  • Automating integrations between 3,000+ pre-built applicationsnot Merge
  • Building AI agents and workflow automation without extensive codingnot Merge
  • Enterprise automation with GDPR, SOC 2 Type II compliancenot Merge
  • Rapid deployment of automations from concept to livenot Merge

Merge

  • Workflow Automationnot Make
  • Data Integrationnot Make
  • Process Automationnot Make
  • App Integrationnot Make
  • API Connectivitynot Make

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Make

  • Free tier limited to 1,000 credits per month
  • Free tier restricted to 2 active scenarios maximum
  • Free tier enforces 15-minute minimum scheduling interval
  • Credit-based model means costs scale with usage volume, not just features

Merge

  • Cannot access data outside Merge's universal schema; no support for custom objects or deep field mappings
  • Merge holds customer OAuth tokens, creating vendor lock-in; switching providers requires re-authentication from all customers
  • No support for legacy systems without APIs; limited to modern SaaS applications
  • Pricing complexity at scale with multiple dimensions (workflows, tasks, connectors) affecting costs

Pricing, plan by plan

Make

Free

No published plan breakdown. See the Make review.

Merge

Free
  • FreeFree
    • 1 linked account
    • All integrations
    • Standard support
  • Launch$650/month
    • 50 linked accounts
    • All categories
    • Email support
  • Scale$2500/month
    • Unlimited accounts
    • Priority support
    • SLA
  • Enterprise$undefined/month
    • Dedicated support
    • Custom contracts
    • Advanced security

Which should you pick?

Choose Make if

  • You need visual workflow builder.
  • You want to start without paying.
  • You also want webhooks.
Make review

Choose Merge if

  • You need unified api.
  • You want to start without paying.
  • You work on Api.
  • You also want hris integrations.
Merge review

Questions people ask

Is Make or Merge better?
Neither clearly leads. Make starts at Free and Merge at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Make or Merge?
Make starts at Free and Merge at Free.
Does Make or Merge run on more platforms?
Make runs on Web. Merge runs on Api.
Can I use Make for free?
Both have a free tier, so you can try either at no cost before committing.
What is Make best used for?
Make is most often used for automating integrations between 3,000+ pre-built applications, building ai agents and workflow automation without extensive coding, enterprise automation with gdpr, soc 2 type ii compliance, rapid deployment of automations from concept to live. Of those, automating integrations between 3,000+ pre-built applications and building ai agents and workflow automation without extensive coding are not what Merge is typically brought in for.
What can Make do that Merge cannot?
Make covers Visual workflow builder, Webhooks, API connectors, Conditional logic. Merge covers Unified API, HRIS integrations, Accounting integrations, CRM integrations. Both handle Salesforce, Cloud deployment.

Answered from the vendors’ own pages

Make: How is Make priced and does the free plan expire?

Make offers a free plan with 1,000 credits per month at no cost and no time limit. The free plan includes the no-code workflow builder, access to 3,000+ apps, and customer support. Paid tiers (Core, Pro, Teams) are $9-$29/month with 10,000+ credits included.

Source
Merge: What is a Linked Account in Merge?

A Linked Account represents an end customer's authenticated connection to a third-party application (like Salesforce, HubSpot, or Zendesk). Merge pricing is based on the number of production Linked Accounts your end users activate.

Source
Make: What happens if I exceed my monthly credits?

Extra credits beyond the monthly allowance can be purchased in bundles of 1,000 or 10,000. Auto-purchasing is available for Core, Pro, and Teams plans to automatically buy additional credits when needed.

Source
Merge: Can I access custom data not in Merge's universal schema?

No. Merge works well for standardized integrations but hits limits with enterprise customers. You cannot access data outside Merge's universal schema, cannot customize integration behavior for specific customers, and cannot pull deeply custom data from source systems.

Source
Make: Can I save money by switching to annual billing?

Yes, annual plans offer 15% or more savings compared to monthly billing. Monthly subscriptions continue until the end of the billing month, while annual plans run for 12 months.

Source
Merge: What happens if I switch away from Merge?

Merge holds your customers' OAuth tokens. Switching providers means asking every customer to re-authenticate, resulting in potential customer churn and unhappy users.

Make: What happens to unused credits if I cancel?

Unused monthly credits expire at the end of each billing cycle. With annual subscriptions on Pro and Teams plans, credits are maintained for the full 12-month term. Users can cancel at any time and the organization converts to the free plan after the current billing cycle ends.

Source
Merge: Does Merge work with legacy systems?

No. Merge only works if there's an API. Legacy ERPs, government portals, insurance carriers, and older enterprise systems that customers depend on often don't have APIs, making Merge unable to support these integrations.

Make: How many active scenarios can I create on the free plan versus paid plans?

The free plan is limited to 2 active scenarios and has a 15-minute minimum interval between runs. Paid plans (Core and above) offer unlimited active scenarios with the ability to schedule runs down to the minute.

Source
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