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E-Commerce · head to head

Loox vs SAP Commerce Cloud

Loox logo

Loox

E-Commerce

Photo reviews and referrals for Shopify stores

From
$14.99/month
Rated
-
Full reviewWebsite
SAP Commerce Cloud logo

SAP Commerce Cloud

E-Commerce

Enterprise commerce platform by SAP

From
$75000/year
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Loox beginner plan limited to 500 total orders; SAP Commerce Cloud requires significant implementation and integration effort
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Loox and SAP Commerce Cloud actually diverge.

Attributes where Loox and SAP Commerce Cloud differ
AttributeLooxSAP Commerce Cloud
Starting price$14.99/month$75000/year
PlatformsWebWeb, Cloud
FoundedUnknown1997

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (E-Commerce).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Loox

Nothing recorded that SAP Commerce Cloud does not also cover.

Only in SAP Commerce Cloud

  • B2B and B2C commerce
  • Multi-channel selling
  • Product management
  • Order management
  • Inventory optimization
  • Customer analytics
  • Personalization engine
  • API-first architecture

What people use each for

The jobs each tool is most often brought in to do.

Loox

  • Collecting visual reviews and customer photosnot SAP Commerce Cloud
  • Displaying reviews across product pages and checkoutnot SAP Commerce Cloud
  • Syncing reviews across multiple sales channelsnot SAP Commerce Cloud
  • Running referral and discount programs from reviewsnot SAP Commerce Cloud

SAP Commerce Cloud

No use cases recorded yet. See the SAP Commerce Cloud review.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Loox

  • Beginner plan limited to 500 total orders
  • Convert plan costs $35 more monthly than Beginner but enables unlimited orders
  • Pricing specific to Shopify stores, not available for other platforms

SAP Commerce Cloud

  • Requires significant implementation and integration effort
  • Higher entry cost compared to SaaS alternatives
  • Implementation timeframe extends several months to years

Pricing, plan by plan

Loox

$14.99/month
  • Beginner$14.99/month
    • Up to 500 total orders
    • Review request emails
    • Discount for photo reviews
  • Convert$49.99/month
    • Unlimited orders
    • Smart visual sorting
    • Review highlights
  • Unlimited$299.99/month
    • Unlimited review requests
    • Unlimited referrals
    • Priority support

SAP Commerce Cloud

$75000/year
  • Standard$75000/year
    • B2C ecommerce
    • Multi-channel
    • Inventory management
  • Premium$300000/year
    • All Standard features
    • B2B capabilities
    • Advanced analytics

Which should you pick?

Choose Loox if

Nothing in the data separates Loox from SAP Commerce Cloud on the points above - pick on price and on how each one feels to use.

Loox review

Choose SAP Commerce Cloud if

  • You need b2b and b2c commerce.
  • You work on Web, Cloud.
  • You also want multi-channel selling.
SAP Commerce Cloud review

Questions people ask

Is Loox or SAP Commerce Cloud better?
Neither clearly leads. Loox starts at $14.99/month and SAP Commerce Cloud at $75000/year, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Loox or SAP Commerce Cloud?
Loox starts at $14.99/month and SAP Commerce Cloud at $75000/year.
Does Loox or SAP Commerce Cloud run on more platforms?
Loox runs on Web. SAP Commerce Cloud runs on Web, Cloud.
What is Loox best used for?
Loox is most often used for collecting visual reviews and customer photos, displaying reviews across product pages and checkout, syncing reviews across multiple sales channels, running referral and discount programs from reviews. Of those, collecting visual reviews and customer photos and displaying reviews across product pages and checkout are not what SAP Commerce Cloud is typically brought in for.
What can Loox do that SAP Commerce Cloud cannot?
SAP Commerce Cloud covers B2B and B2C commerce, Multi-channel selling, Product management, Order management.

Answered from the vendors’ own pages

Loox: How much does Loox cost?

Loox pricing starts at $14.99 per month for the Beginner plan, $49.99 per month for Convert, and $299.99 per month for Unlimited. Billing occurs through Shopify with no annual commitment required.

Source
SAP Commerce Cloud: Does SAP Commerce Cloud include hosting?

Yes. SAP Commerce Cloud includes managed hosting on Microsoft Azure as part of the platform service, providing a production environment and staging environment.

Source
Loox: What is the main difference between Loox's Beginner and Convert plans?

Beginner plan is limited to 500 total orders and includes basic review features. Convert allows unlimited orders and adds smart visual sorting, video reviews, Google Shopping integration, AI review stories, auto-translated reviews, and AI review replies.

Source
SAP Commerce Cloud: What integrations does SAP Commerce Cloud support?

SAP Commerce Cloud provides foundation integration options including ImpEx, Data Hub adapter, context-driven services integrations, and Integration APIs. It also integrates with SAP S/4HANA, other SAP CX solutions, and third-party systems through SAP Integration Suite.

Source
Loox: Is there a free version of Loox?

Loox offers a free trial to start, but paid plans begin at $14.99 per month. No permanent free version is available.

Source
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