Software · head to head
Loom vs Setmore
The short version
- Each has a real cost: Loom free tier capped at 25 total videos with 5-minute maximum recording length per video; Setmore free plan limited to 4 users maximum
- They diverge on capability: Loom covers Screen & camera recording, Setmore covers Unlimited appointments.
Where they differ
Only the attributes on which Loom and Setmore actually diverge.
Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Loom
- Screen & camera recording
- Instant sharing
- Video editing
- Viewer analytics
- Comments & reactions
- Transcription
- Custom CTAs
- Drawing tools
Only in Setmore
- Unlimited appointments
- Online booking
- Calendar synchronization
- Customer database
- Email reminders
- SMS reminders
- Mobile app
- Custom branding
What people use each for
The jobs each tool is most often brought in to do.
Loom
- Asynchronous video communication and screen recordingnot Setmore
- Product demonstrations and tutorialsnot Setmore
- Meeting transcription and documentationnot Setmore
- Team communication and knowledge sharingnot Setmore
Setmore
- Online appointment and booking managementnot Loom
- Service provider scheduling platformnot Loom
- Customer communication via email and SMS remindersnot Loom
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Loom
- Free tier capped at 25 total videos with 5-minute maximum recording length per video
- Free tier limited to 50 workspace members
- AI features (auto-meeting recaps, auto-notes, auto-editing) only available on paid Business+AI and Enterprise tiers
- Video branding (Loom logo) appears on free and Business plan videos; only removed on Business+AI tier
Setmore
- Free plan limited to 4 users maximum
- Free plan limited to 200 appointments per month
- Live receptionist add-on limited to US only
- Custom enterprise pricing not published
Pricing, plan by plan
Loom
FreeNo published plan breakdown. See the Loom review.
Setmore
FreeNo published plan breakdown. See the Setmore review.
Which should you pick?
Choose Loom if
- You need screen & camera recording.
- You want to start without paying.
- You also want instant sharing.
Choose Setmore if
- You need unlimited appointments.
- You want to start without paying.
- You work on Web, iOS, Android.
- You also want online booking.
Questions people ask
- Is Loom or Setmore better?
- Neither clearly leads. Loom starts at Free and Setmore at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Loom or Setmore?
- Loom starts at Free and Setmore at Free.
- Does Loom or Setmore run on more platforms?
- Loom runs on Web. Setmore runs on Web, iOS, Android.
- Can I use Loom for free?
- Both have a free tier, so you can try either at no cost before committing.
- What is Loom best used for?
- Loom is most often used for asynchronous video communication and screen recording, product demonstrations and tutorials, meeting transcription and documentation, team communication and knowledge sharing. Of those, asynchronous video communication and screen recording and product demonstrations and tutorials are not what Setmore is typically brought in for.
- What can Loom do that Setmore cannot?
- Loom covers Screen & camera recording, Instant sharing, Video editing, Viewer analytics. Setmore covers Unlimited appointments, Online booking, Calendar synchronization, Customer database.
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