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Software · head to head

Chatwork vs Setmore

Chatwork logo

Chatwork

Software

Group chat for global teams, built to replace email with real-time communication

From
On request
Rated
-
Full reviewWebsite
Setmore logo

Setmore

Software

Free appointment scheduling and customer management

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Setmore has a free tier, so it costs nothing to try first.
  • Each has a real cost: Chatwork no pricing figures or plan names are shown on the vendor's own homepage; only Sign up for free and Get Started buttons are offered, with pricing details requiring further navigation not present on the fetched page; Setmore free plan limited to 4 users maximum

Where they differ

Only the attributes on which Chatwork and Setmore actually diverge.

Attributes where Chatwork and Setmore differ
AttributeChatworkSetmore
Starting priceOn requestFree
Pricing modelquotesubscription
Free tierNoYes
PlatformsWebWeb, iOS, Android
FoundedUnknown2008

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Chatwork

Nothing recorded that Setmore does not also cover.

Only in Setmore

  • Unlimited appointments
  • Online booking
  • Calendar synchronization
  • Customer database
  • Email reminders
  • SMS reminders
  • Mobile app
  • Custom branding

What people use each for

The jobs each tool is most often brought in to do.

Chatwork

No use cases recorded yet. See the Chatwork review.

Setmore

  • Online appointment and booking managementnot Chatwork
  • Service provider scheduling platformnot Chatwork
  • Customer communication via email and SMS remindersnot Chatwork

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Chatwork

  • No pricing figures or plan names are shown on the vendor's own homepage; only Sign up for free and Get Started buttons are offered, with pricing details requiring further navigation not present on the fetched page
  • The homepage highlights 256-bit encryption and ISO27001 certification as its main security claims without stating which plan tier includes them

Setmore

  • Free plan limited to 4 users maximum
  • Free plan limited to 200 appointments per month
  • Live receptionist add-on limited to US only
  • Custom enterprise pricing not published

Pricing, plan by plan

Chatwork

On request

No published plan breakdown. See the Chatwork review.

Setmore

Free

No published plan breakdown. See the Setmore review.

Which should you pick?

Choose Chatwork if

Nothing in the data separates Chatwork from Setmore on the points above - pick on price and on how each one feels to use.

Chatwork review

Choose Setmore if

  • You need unlimited appointments.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want online booking.
Setmore review

Questions people ask

Is Chatwork or Setmore better?
Neither clearly leads. Chatwork starts at On request and Setmore at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Chatwork or Setmore?
Setmore has a free tier; the other does not. Paid plans start at On request for Chatwork and Free for Setmore.
Does Chatwork or Setmore run on more platforms?
Chatwork runs on Web. Setmore runs on Web, iOS, Android.
Can I use Setmore for free?
Yes. Setmore has a free tier, so you can try it without paying. Chatwork starts at On request.
What can Chatwork do that Setmore cannot?
Setmore covers Unlimited appointments, Online booking, Calendar synchronization, Customer database.
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