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Software · head to head

Flock vs Setmore

Flock logo

Flock

Software

Organized team communication platform

From
Free
Rated
-
Setmore logo

Setmore

Software

Free appointment scheduling and customer management

From
Free
Rated
-

The short version

  • Each has a real cost: Flock the Starter plan only makes the most recent 10,000 messages searchable and caps public channels at 10; Setmore free plan limited to 4 users maximum
  • They diverge on capability: Flock covers Team chat, Setmore covers Unlimited appointments.

Where they differ

Only the attributes on which Flock and Setmore actually diverge.

Attributes where Flock and Setmore differ
AttributeFlockSetmore
PlatformsWeb, Windows, Macos, Ios, AndroidWeb, iOS, Android
Founded20142008

Identical on both: starting price (Free), pricing model (subscription), free tier (Yes), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Flock

  • Team chat
  • Channels
  • Threads
  • File sharing
  • Polls
  • Integrations
  • Mobile apps
  • Slack

Only in Setmore

  • Unlimited appointments
  • Online booking
  • Calendar synchronization
  • Customer database
  • Email reminders
  • SMS reminders
  • Mobile app
  • Custom branding

Both cover

  • Zapier
  • Cloud deployment
  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

Flock

  • Team messaging with channels, direct messages and file sharingnot Setmore
  • Running polls, to-dos and reminders inside a chat workspacenot Setmore
  • Video conferencing and screen sharing for small teamsnot Setmore

Setmore

  • Online appointment and booking managementnot Flock
  • Service provider scheduling platformnot Flock
  • Customer communication via email and SMS remindersnot Flock

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Flock

  • The Starter plan only makes the most recent 10,000 messages searchable and caps public channels at 10
  • Starter storage is 5 GB for the entire team, against 10 GB per member on Pro and 20 GB per member on Enterprise
  • Starter allows a single team admin and a single approved domain
  • Group video calls and screen sharing require the Pro plan; Starter is limited to 1-1 video calls
  • Group video calls are capped at 20 participants even on Enterprise
  • Single Sign-On and Active Directory sync are Enterprise only
  • Enterprise is quote only, with no published rate, and is positioned for organisations with 100 or more members
  • Unlimited auto-join and announcement channels require Enterprise; Starter and Pro get one of each

Setmore

  • Free plan limited to 4 users maximum
  • Free plan limited to 200 appointments per month
  • Live receptionist add-on limited to US only
  • Custom enterprise pricing not published

Pricing, plan by plan

Flock

Free
  • FreeFree
    • Unlimited chats
    • Channels
    • File sharing
  • Pro$5/month
    • Everything in Free
    • Advanced search
    • API access

Setmore

Free

No published plan breakdown. See the Setmore review.

Which should you pick?

Choose Flock if

  • You need team chat.
  • You want to start without paying.
  • You work on Web, Windows, Macos, Ios, Android.
  • You also want channels.

Choose Setmore if

  • You need unlimited appointments.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want online booking.

Questions people ask

Is Flock or Setmore better?
Neither clearly leads. Flock starts at Free and Setmore at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Flock or Setmore?
Flock starts at Free and Setmore at Free.
Does Flock or Setmore run on more platforms?
Flock runs on Web, Windows, Macos, Ios, Android. Setmore runs on Web, iOS, Android.
Can I use Flock for free?
Both have a free tier, so you can try either at no cost before committing.
What is Flock best used for?
Flock is most often used for team messaging with channels, direct messages and file sharing, running polls, to-dos and reminders inside a chat workspace, video conferencing and screen sharing for small teams. Of those, team messaging with channels, direct messages and file sharing and running polls, to-dos and reminders inside a chat workspace are not what Setmore is typically brought in for.
What can Flock do that Setmore cannot?
Flock covers Team chat, Channels, Threads, File sharing. Setmore covers Unlimited appointments, Online booking, Calendar synchronization, Customer database. Both handle Zapier, Cloud deployment, Web support, Ios support.

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