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Software · head to head

Acuity Scheduling vs Loom

Acuity Scheduling logo

Acuity Scheduling

Software

Scheduling made simple

From
$16/month
Rated
-
Loom logo

Loom

Software

Record instantly, share anywhere

From
Free
Rated
-

The short version

  • Only Loom has a free tier, so it costs nothing to try first.
  • Each has a real cost: Acuity Scheduling starter tier limited to 1 calendar only; Loom free tier capped at 25 total videos with 5-minute maximum recording length per video
  • They diverge on capability: Acuity Scheduling covers Online booking, Loom covers Screen & camera recording.

Where they differ

Only the attributes on which Acuity Scheduling and Loom actually diverge.

Attributes where Acuity Scheduling and Loom differ
AttributeAcuity SchedulingLoom
Starting price$16/monthFree
Pricing modelsubscriptionfreemium
Free tierNoYes
Founded20032015

Identical on both: platforms (Web), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Acuity Scheduling

  • Online booking
  • Appointment types
  • Calendar sync
  • Payment processing
  • Email reminders
  • Client self-scheduling
  • Packages & memberships
  • Timezone detection

Only in Loom

  • Screen & camera recording
  • Instant sharing
  • Video editing
  • Viewer analytics
  • Comments & reactions
  • Transcription
  • Custom CTAs
  • Drawing tools

Both cover

  • SOC2

What people use each for

The jobs each tool is most often brought in to do.

Acuity Scheduling

  • Client self-scheduling with automated time zone conversionnot Loom
  • HIPAA-compliant scheduling for healthcare practitionersnot Loom
  • Multi-location scheduling with multiple staff membersnot Loom
  • Membership, package sales, and gift certificate managementnot Loom

Loom

  • Asynchronous video communication and screen recordingnot Acuity Scheduling
  • Product demonstrations and tutorialsnot Acuity Scheduling
  • Meeting transcription and documentationnot Acuity Scheduling
  • Team communication and knowledge sharingnot Acuity Scheduling

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Acuity Scheduling

  • Starter tier limited to 1 calendar only
  • SMS/text reminders, memberships, and gift certificates require Standard or Premium tier
  • HIPAA compliance (BAA signature) exclusive to Premium tier at $49/month
  • Custom API and CSS access, and Acuity branding removal require Premium tier

Loom

  • Free tier capped at 25 total videos with 5-minute maximum recording length per video
  • Free tier limited to 50 workspace members
  • AI features (auto-meeting recaps, auto-notes, auto-editing) only available on paid Business+AI and Enterprise tiers
  • Video branding (Loom logo) appears on free and Business plan videos; only removed on Business+AI tier

Pricing, plan by plan

Acuity Scheduling

$16/month

No published plan breakdown. See the Acuity Scheduling review.

Loom

Free

No published plan breakdown. See the Loom review.

Which should you pick?

Choose Acuity Scheduling if

  • You need online booking.
  • You also want appointment types.

Choose Loom if

  • You need screen & camera recording.
  • You want to start without paying.
  • You also want instant sharing.

Questions people ask

Is Acuity Scheduling or Loom better?
Neither clearly leads. Acuity Scheduling starts at $16/month and Loom at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Acuity Scheduling or Loom?
Loom has a free tier; the other does not. Paid plans start at $16/month for Acuity Scheduling and Free for Loom.
Does Acuity Scheduling or Loom run on more platforms?
Both run on Web, so platform support will not decide this one for you.
Can I use Loom for free?
Yes. Loom has a free tier, so you can try it without paying. Acuity Scheduling starts at $16/month.
What is Acuity Scheduling best used for?
Acuity Scheduling is most often used for client self-scheduling with automated time zone conversion, hipaa-compliant scheduling for healthcare practitioners, multi-location scheduling with multiple staff members, membership, package sales, and gift certificate management. Of those, client self-scheduling with automated time zone conversion and hipaa-compliant scheduling for healthcare practitioners are not what Loom is typically brought in for.
What can Acuity Scheduling do that Loom cannot?
Acuity Scheduling covers Online booking, Appointment types, Calendar sync, Payment processing. Loom covers Screen & camera recording, Instant sharing, Video editing, Viewer analytics. Both handle SOC2.

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