Softwr

Scheduling & Booking · head to head

Setmore vs Slack

Setmore logo

Setmore

Scheduling & Booking

Free appointment scheduling and customer management

From
Free
Rated
-
Full reviewWebsite
Slack logo

Slack

All industries

Where work happens

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Setmore free plan limited to 4 users maximum; Slack 90-day message history limit on free plan results in important conversations disappearing
  • They diverge on capability: Setmore covers Unlimited appointments, Slack covers Channels.

Where they differ

Only the attributes on which Setmore and Slack actually diverge.

Attributes where Setmore and Slack differ
AttributeSetmoreSlack
Pricing modelsubscriptionUnknown
PlatformsWeb, iOS, AndroidWeb, iOS, Android, macOS, Windows, Linux
CategoryScheduling & BookingAll industries
Founded20082009

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Setmore

  • Unlimited appointments
  • Online booking
  • Calendar synchronization
  • Customer database
  • Email reminders
  • SMS reminders
  • Mobile app
  • Custom branding

Only in Slack

  • Channels
  • Direct messaging
  • Voice & video calls
  • Screen sharing
  • File sharing
  • Search
  • Workflow builder
  • Slack Connect

What people use each for

The jobs each tool is most often brought in to do.

Setmore

  • Online appointment and booking managementnot Slack
  • Service provider scheduling platformnot Slack
  • Customer communication via email and SMS remindersnot Slack

Slack

  • Team communicationnot Setmore
  • Project coordinationnot Setmore
  • Customer supportnot Setmore
  • Remote worknot Setmore
  • Cross-functional collaborationnot Setmore

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Setmore

  • Free plan limited to 4 users maximum
  • Free plan limited to 200 appointments per month
  • Live receptionist add-on limited to US only
  • Custom enterprise pricing not published

Slack

  • 90-day message history limit on free plan results in important conversations disappearing
  • Per-user pricing becomes expensive quickly for larger teams
  • Notification overload with 78% of employees feeling overwhelmed by notifications
  • Mobile app performance issues including lag and slow syncing
  • Huddles limited to 50 people and cannot be recorded
  • Requires dedicated video conferencing service for formal meetings and webinars

Pricing, plan by plan

Setmore

Free

No published plan breakdown. See the Setmore review.

Slack

Free

No published plan breakdown. See the Slack review.

Which should you pick?

Choose Setmore if

  • You need unlimited appointments.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want online booking.
Setmore review

Choose Slack if

  • You need channels.
  • You want to start without paying.
  • You work on Web, iOS, Android, macOS, Windows, Linux.
  • You also want direct messaging.
Slack review

Questions people ask

Is Setmore or Slack better?
Neither clearly leads. Setmore starts at Free and Slack at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Setmore or Slack?
Setmore starts at Free and Slack at Free.
Does Setmore or Slack run on more platforms?
Setmore runs on Web, iOS, Android. Slack runs on Web, iOS, Android, macOS, Windows, Linux.
Can I use Setmore for free?
Both have a free tier, so you can try either at no cost before committing.
What is Setmore best used for?
Setmore is most often used for online appointment and booking management, service provider scheduling platform, customer communication via email and sms reminders. Of those, online appointment and booking management and service provider scheduling platform are not what Slack is typically brought in for.
What can Setmore do that Slack cannot?
Setmore covers Unlimited appointments, Online booking, Calendar synchronization, Customer database. Slack covers Channels, Direct messaging, Voice & video calls, Screen sharing.

Answered from the vendors’ own pages

Slack: Does Slack have a free plan?

Yes, Slack offers a free plan indefinitely with no credit card required. Free users get 90-day message history, up to 10 app integrations, and 1:1 huddles.

Source
Slack: What are Slack's pricing plans?

Slack offers Free, Pro ($7.25/user/month with annual billing), Business+ ($12.50/user/month), and Enterprise Grid (custom pricing). Monthly billing costs approximately 20% more than annual.

Source
Slack: Does Slack support offline use?

Slack is a cloud-based platform and does not support robust offline work. Internet connectivity is required to access messages and collaborate.

Source
Slack: What integrations does Slack support?

Slack integrates with 43+ apps on average per team, including Google Drive, ChatGPT, Vercel, Asana, GitHub, and many others through their app marketplace.

Source
ShareXLinkedInRedditWhatsAppEmail

Related pages

More on Setmore

More on Slack

Keep looking

Other head to heads