Softwr

Software · head to head

Logz.io vs Grafana Loki

Logz.io logo

Logz.io

Software

AI-Powered Log Analytics and Monitoring Platform

From
$99/month
Rated
-
Grafana Loki logo

Grafana Loki

Software

Log Aggregation for Grafana Stack

From
Free
Rated
-

The short version

  • Only Grafana Loki has a free tier, so it costs nothing to try first.
  • Each has a real cost: Logz.io saaS-only with no self-hosting option; Grafana Loki grafana Cloud Logs Pro plan includes only 30-day retention; retention beyond 30 days requires Enterprise plan with minimum $25,000 annual commitment
  • They diverge on capability: Logz.io covers AI-powered insights, Grafana Loki covers Label-based indexing.

Where they differ

Only the attributes on which Logz.io and Grafana Loki actually diverge.

Attributes where Logz.io and Grafana Loki differ
AttributeLogz.ioGrafana Loki
Starting price$99/monthFree
Pricing modelUnknownfreemium
Free tierNoYes
PlatformsCloud (SaaS), WebSelf-hosted (open source), Managed (Grafana Cloud Logs), Enterprise (self-managed with support)

Identical on both: user rating (Not yet rated), category (Unknown), founded (2014).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Logz.io

  • AI-powered insights
  • Elasticsearch integration
  • Alert management
  • Security analytics

Only in Grafana Loki

  • Label-based indexing
  • LogQL language
  • Cost-effective

Both cover

  • Log aggregation
  • API
  • Webhooks
  • REST
  • Web support
  • Api support

What people use each for

The jobs each tool is most often brought in to do.

Logz.io

  • Log monitoringnot Grafana Loki
  • Application performancenot Grafana Loki
  • Security analyticsnot Grafana Loki
  • Troubleshootingnot Grafana Loki

Grafana Loki

  • Cost-sensitive organisations deploying Kubernetes and Prometheus ecosystemsnot Logz.io
  • Teams needing index-free log aggregation for high-volume environmentsnot Logz.io

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Logz.io

  • SaaS-only with no self-hosting option
  • High pricing for long data retention periods, with steep cost increases for larger data volumes
  • UI can take up to 10 seconds to load
  • Geo-location data is old and inaccurate
  • Expensive for smaller companies with limited log volumes
  • Data retention limitations at 14 days may not meet compliance requirements

Grafana Loki

  • Grafana Cloud Logs Pro plan includes only 30-day retention; retention beyond 30 days requires Enterprise plan with minimum $25,000 annual commitment
  • Open-source version requires self-hosting all infrastructure including storage and scaling

Pricing, plan by plan

Logz.io

$99/month
  • Pro$99/month
    • Log management
    • Real-time search
    • Basic alerts
  • Enterprise$custom/mo
    • All Pro features
    • Advanced security
    • Dedicated support

Grafana Loki

Free

No published plan breakdown. See the Grafana Loki review.

Which should you pick?

Choose Logz.io if

  • You need ai-powered insights.
  • You work on Cloud (SaaS), Web.
  • You also want elasticsearch integration.

Choose Grafana Loki if

  • You need label-based indexing.
  • You want to start without paying.
  • You work on Self-hosted (open source), Managed (Grafana Cloud Logs), Enterprise (self-managed with support).
  • You also want logql language.

Questions people ask

Is Logz.io or Grafana Loki better?
Neither clearly leads. Logz.io starts at $99/month and Grafana Loki at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Logz.io or Grafana Loki?
Grafana Loki has a free tier; the other does not. Paid plans start at $99/month for Logz.io and Free for Grafana Loki.
Does Logz.io or Grafana Loki run on more platforms?
Logz.io runs on Cloud (SaaS), Web. Grafana Loki runs on Self-hosted (open source), Managed (Grafana Cloud Logs), Enterprise (self-managed with support).
Can I use Grafana Loki for free?
Yes. Grafana Loki has a free tier, so you can try it without paying. Logz.io starts at $99/month.
What is Logz.io best used for?
Logz.io is most often used for log monitoring, application performance, security analytics, troubleshooting. Of those, log monitoring and application performance are not what Grafana Loki is typically brought in for.
What can Logz.io do that Grafana Loki cannot?
Logz.io covers AI-powered insights, Elasticsearch integration, Alert management, Security analytics. Grafana Loki covers Label-based indexing, LogQL language, Cost-effective. Both handle Log aggregation, API, Webhooks, REST.

Answered from the vendors’ own pages

Logz.io: Does Logz.io support self-hosting?

No. Logz.io is a fully SaaS platform with no self-hosting option, limiting flexibility for organizations with on-premises requirements or specific data residency needs.

Source
Logz.io: Is Logz.io based on open-source ELK Stack?

Logz.io is built on the ELK Stack (Elasticsearch, Logstash, Kibana) but uses managed hosting. Note that Elasticsearch and Kibana switched to non-open-source licenses (SSPL) in February 2021, which may have legal implications.

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