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Logging · head to head

Elasticsearch Service vs Grafana Loki

Elasticsearch Service logo

Elasticsearch Service

Logging

Managed Elasticsearch Cloud Service

From
Free
Rated
-
Full reviewWebsite
Grafana Loki logo

Grafana Loki

Logging

Log Aggregation for Grafana Stack

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Elasticsearch Service the 99.95 percent monthly uptime SLA applies only to the Platinum and Enterprise subscription tiers; Grafana Loki grafana Cloud Logs Pro plan includes only 30-day retention; retention beyond 30 days requires Enterprise plan with minimum $25,000 annual commitment
  • They diverge on capability: Elasticsearch Service covers Full-text search, Grafana Loki covers Log aggregation.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Elasticsearch Service and Grafana Loki actually diverge.

Attributes where Elasticsearch Service and Grafana Loki differ
AttributeElasticsearch ServiceGrafana Loki
Pricing modelusage-basedfreemium
PlatformsWeb, ApiSelf-hosted (open source), Managed (Grafana Cloud Logs), Enterprise (self-managed with support)
Founded20112014

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (Logging).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Elasticsearch Service

  • Full-text search
  • Scalability
  • High availability
  • Security

Only in Grafana Loki

  • Log aggregation
  • Label-based indexing
  • LogQL language
  • Cost-effective

Both cover

  • API
  • Webhooks
  • REST
  • Web support
  • Api support

What people use each for

The jobs each tool is most often brought in to do.

Elasticsearch Service

  • Managed Elasticsearch without running the clusternot Grafana Loki
  • Log and observability data storage and searchnot Grafana Loki
  • Full-text search behind an applicationnot Grafana Loki
  • Deployments needing a specific cloud region across AWS, Azure or GCPnot Grafana Loki

Grafana Loki

  • Cost-sensitive organisations deploying Kubernetes and Prometheus ecosystemsnot Elasticsearch Service
  • Teams needing index-free log aggregation for high-volume environmentsnot Elasticsearch Service

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Elasticsearch Service

  • The 99.95 percent monthly uptime SLA applies only to the Platinum and Enterprise subscription tiers
  • Serverless does not yet support traffic filtering, cross-project search or bring-your-own-key encryption
  • Serverless runs on AWS, GCP and Azure only, against 60 regions for the hosted option
  • Per-unit prices are not published; hosted is resource-based and serverless usage-based

Grafana Loki

  • Grafana Cloud Logs Pro plan includes only 30-day retention; retention beyond 30 days requires Enterprise plan with minimum $25,000 annual commitment
  • Open-source version requires self-hosting all infrastructure including storage and scaling

Pricing, plan by plan

Elasticsearch Service

Free
  • FreeFree
    • Full-text search
    • Scalability
    • High availability

Grafana Loki

Free

No published plan breakdown. See the Grafana Loki review.

Which should you pick?

Choose Elasticsearch Service if

  • You need full-text search.
  • You want to start without paying.
  • You work on Web, Api.
  • You also want scalability.
Elasticsearch Service review

Choose Grafana Loki if

  • You need log aggregation.
  • You want to start without paying.
  • You work on Self-hosted (open source), Managed (Grafana Cloud Logs), Enterprise (self-managed with support).
  • You also want label-based indexing.
Grafana Loki review

Questions people ask

Is Elasticsearch Service or Grafana Loki better?
Neither clearly leads. Elasticsearch Service starts at Free and Grafana Loki at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Elasticsearch Service or Grafana Loki?
Elasticsearch Service starts at Free and Grafana Loki at Free.
Does Elasticsearch Service or Grafana Loki run on more platforms?
Elasticsearch Service runs on Web, Api. Grafana Loki runs on Self-hosted (open source), Managed (Grafana Cloud Logs), Enterprise (self-managed with support).
Can I use Elasticsearch Service for free?
Both have a free tier, so you can try either at no cost before committing.
What is Elasticsearch Service best used for?
Elasticsearch Service is most often used for managed elasticsearch without running the cluster, log and observability data storage and search, full-text search behind an application, deployments needing a specific cloud region across aws, azure or gcp. Of those, managed elasticsearch without running the cluster and log and observability data storage and search are not what Grafana Loki is typically brought in for.
What can Elasticsearch Service do that Grafana Loki cannot?
Elasticsearch Service covers Full-text search, Scalability, High availability, Security. Grafana Loki covers Log aggregation, Label-based indexing, LogQL language, Cost-effective. Both handle API, Webhooks, REST, Web support.

Answered from the vendors’ own pages

Elasticsearch Service: What pricing models does Elasticsearch Service offer?

Elasticsearch Service offers Hosted pricing based on resources (monthly or prepaid options) and Serverless pricing based on usage (monthly or prepaid options). Specific rates are not published on this page.

Source
Grafana Loki: Is there a free tier for Grafana Cloud?

Yes, Grafana Cloud has a Free Forever plan at no cost with no registration required. The free tier is suitable for personal projects and early-stage startups.

Source
Elasticsearch Service: Is a free trial available for Elasticsearch Service?

Yes, Elasticsearch Service offers a free trial. Users can start a trial by registering at cloud.elastic.co/registration, though the specific trial duration is not published on the landing page.

Source
Grafana Loki: How long is data retained in Grafana's free plan?

The free tier retains metrics, logs, traces, and profiles for 14 days.

Source
Elasticsearch Service: Does Elasticsearch Service support automatic scaling and cost management?

Yes. Elasticsearch Service includes searchable snapshots to reduce cold data costs, data tiering to keep hot data fast while reducing storage costs, and autoscaling to optimize resource utilization.

Source
Grafana Loki: What is the minimum cost for Grafana Enterprise?

Grafana Enterprise has a minimum annual commitment of 25,000 dollars.

Source
Elasticsearch Service: What encryption options does Elasticsearch Service provide?

Elasticsearch Service supports Bring Your Own Key (BYOK) encryption and PrivateLink for secure data routing, though explicit data ownership terms are not specified on this page.

Source
Grafana Loki: Do I need a credit card to use Grafana's free tier?

No, Grafana Cloud's Free Forever plan requires no credit card to get started.

Source
Grafana Loki: How is Grafana Cloud billed?

Grafana Cloud Pro starts at 19 dollars per month with usage-based charges on top. Billing is monthly based on your consumption. Grafana offers automatic volume discounts based on your spending.

Source
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