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Cybersecurity · head to head

KnowBe4 vs NetDocuments

KnowBe4 logo

KnowBe4

Cybersecurity

World's largest security awareness training platform

From
$1/month
Rated
-
Full reviewWebsite
NetDocuments logo

NetDocuments

Legal

Cloud document management for law firms

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: KnowBe4 published prices assume a three year term, so the quoted per seat rate depends on a long commitment; NetDocuments quote-only pricing per user with no published rates
  • They diverge on capability: KnowBe4 covers Security awareness training, NetDocuments covers Matter-centric filing.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which KnowBe4 and NetDocuments actually diverge.

Attributes where KnowBe4 and NetDocuments differ
AttributeKnowBe4NetDocuments
Starting price$1/monthOn request
Pricing modelsubscriptionquote
PlatformsWeb, Mobile, EmailWeb, Windows, iOS, Android, Cloud
CategoryCybersecurityLegal
Founded2010Unknown

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in KnowBe4

  • Security awareness training
  • Phishing simulation
  • Risk assessments
  • Compliance training
  • Incident reporting
  • API access
  • Custom policies
  • Behavior analytics

Only in NetDocuments

  • Matter-centric filing
  • Ethical walls
  • Email management
  • Version control
  • Search
  • Retention

What people use each for

The jobs each tool is most often brought in to do.

KnowBe4

  • Security awareness training and simulated phishing for staffnot NetDocuments
  • Tracking employee susceptibility to phishing over timenot NetDocuments

NetDocuments

  • Firms needing enforceable ethical walls rather than folder permissionsnot KnowBe4
  • Capturing email into the matter record instead of individual inboxesnot KnowBe4
  • Moving document management off on-premise serversnot KnowBe4

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

KnowBe4

  • Published prices assume a three year term, so the quoted per seat rate depends on a long commitment
  • Pricing is banded by seat count, and the lowest band of 25 to 50 seats pays the highest rate
  • Accounts above 1,000 seats have no published price and require a custom quote
  • Third party integrations, Compliance Plus and PhishER Plus are all separately priced per seat add ons
  • The Foundation tier carries 200 training modules against more than 1,000 on Advanced, so content volume is the main gate

NetDocuments

  • Quote-only pricing per user with no published rates
  • Migrating an existing document store is a substantial project, and legacy metadata rarely survives cleanly
  • Aimed at mid-size and large firms; solo practices find it heavier than needed
  • Adoption depends on fee earners filing correctly, and habits are the hard part

Pricing, plan by plan

KnowBe4

$1/month
  • Basic$1/month
    • Per user
    • Training modules
    • Phishing templates
  • Advanced$2/month
    • All Basic features
    • Advanced phishing
    • Risk assessments
  • Pro$3/month
    • All Advanced features
    • API access
    • Custom content

NetDocuments

On request

No published plan breakdown. See the NetDocuments review.

Which should you pick?

Choose KnowBe4 if

  • You need security awareness training.
  • You work on Web, Mobile, Email.
  • You also want phishing simulation.
KnowBe4 review

Choose NetDocuments if

  • You need matter-centric filing.
  • You work on Web, Windows, iOS, Android, Cloud.
  • You also want ethical walls.
NetDocuments review

Questions people ask

Is KnowBe4 or NetDocuments better?
Neither clearly leads. KnowBe4 starts at $1/month and NetDocuments at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, KnowBe4 or NetDocuments?
KnowBe4 starts at $1/month and NetDocuments at On request.
Does KnowBe4 or NetDocuments run on more platforms?
KnowBe4 runs on Web, Mobile, Email. NetDocuments runs on Web, Windows, iOS, Android, Cloud.
What is KnowBe4 best used for?
KnowBe4 is most often used for security awareness training and simulated phishing for staff, tracking employee susceptibility to phishing over time. Of those, security awareness training and simulated phishing for staff and tracking employee susceptibility to phishing over time are not what NetDocuments is typically brought in for.
What can KnowBe4 do that NetDocuments cannot?
KnowBe4 covers Security awareness training, Phishing simulation, Risk assessments, Compliance training. NetDocuments covers Matter-centric filing, Ethical walls, Email management, Version control.

Answered from the vendors’ own pages

KnowBe4: What does KnowBe4 cost per employee?

KnowBe4 charges per seat per month on a subscription basis. For 51-100 employees, SAT Foundation costs $2.13/month per seat and SAT Advanced costs $3.40/month per seat. Prices decrease with larger employee counts.

Source
NetDocuments: What does NetDocuments cost?

It quotes per user and does not publish rates.

KnowBe4: Does KnowBe4 offer a free trial?

KnowBe4 does not offer a full free version, but free tools are available separately including assessments and simulators.

Source
NetDocuments: Why not just use SharePoint or Dropbox?

Neither expresses matter-centric security or ethical walls in an auditable way, which is a professional obligation rather than a preference in legal practice.

KnowBe4: Are there add-on costs beyond the base plan?

Yes, optional add-ons include Third-Party Integrations ($1.10-$1.20/seat/month), Compliance Plus ($0.82-$0.93/seat/month), PhishER Plus ($1.15-$1.50/seat/month), and Student Edition ($0.17/seat/month).

Source
NetDocuments: Does it handle email?

Yes, capturing correspondence into the matter record, which is where most legal email otherwise fails to land.

KnowBe4: What currencies does KnowBe4 accept?

KnowBe4 accepts pricing in USD, AUD, BRL, CAD, EUR, GBP, SGD, and ZAR.

Source
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