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KBB vs CCC Intelligent Solutions

KBB logo

KBB

Software

Vehicle pricing and research from Kelley Blue Book

From
Free
Rated
-
Full reviewWebsite
C

CCC Intelligent Solutions

Software

Complete collision and claims solutions

From
On request
Rated
-
Full reviewWebsite

The short version

  • Only KBB has a free tier, so it costs nothing to try first.
  • Each has a real cost: KBB kBB car-values tool is free to consumers with no subscription tier, per the 27 Dec 2022 archive capture; CCC Intelligent Solutions the Internet Archive's capture of CCC Intelligent Solutions' homepage on 24 December 2020 named five distinct CCC ONE products, Repair Management, Estimating, Repair Workflow, Shop Management, and Customer Experience, sold to insurers, repairers and OEMs via contact forms, with no price figure published.
  • They diverge on capability: KBB covers Vehicle pricing, CCC Intelligent Solutions covers Estimating engine.

Where they differ

Only the attributes on which KBB and CCC Intelligent Solutions actually diverge.

Attributes where KBB and CCC Intelligent Solutions differ
AttributeKBBCCC Intelligent Solutions
Starting priceFreeOn request
Pricing modelfreemiumsubscription
Free tierYesNo
PlatformsWeb, Mobile, AppWeb, Mobile, Desktop
Founded19261980

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in KBB

  • Vehicle pricing
  • Trade-in values
  • Depreciation estimates
  • Expert reviews
  • Comparisons
  • Research tools
  • Cost of ownership
  • Inventory search

Only in CCC Intelligent Solutions

  • Estimating engine
  • Claims management
  • Work order tracking
  • Photo management
  • Parts pricing
  • Labor guides
  • Workflow automation
  • Communication platform

Both cover

  • Mobile apps
  • SSL encryption
  • Secure authentication

What people use each for

The jobs each tool is most often brought in to do.

KBB

  • Dealership Management
  • Service Scheduling
  • Inventory Management
  • Sales Operations
  • Customer Relationship

CCC Intelligent Solutions

  • Dealership Management
  • Service Scheduling
  • Inventory Management
  • Sales Operations
  • Customer Relationship

Both are used for dealership management, service scheduling, inventory management, sales operations, customer relationship, on those jobs the choice comes down to price and fit rather than capability.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

KBB

  • KBB car-values tool is free to consumers with no subscription tier, per the 27 Dec 2022 archive capture

CCC Intelligent Solutions

  • The Internet Archive's capture of CCC Intelligent Solutions' homepage on 24 December 2020 named five distinct CCC ONE products, Repair Management, Estimating, Repair Workflow, Shop Management, and Customer Experience, sold to insurers, repairers and OEMs via contact forms, with no price figure published.

Pricing, plan by plan

KBB

Free
  • FreeFree
    • Vehicle values
    • Pricing data
    • Expert reviews
  • Dealer Instant Offer$299/month
    • Instant offer capability
    • Lead generation
    • Customer tools

CCC Intelligent Solutions

On request
  • Estimating Suite$undefined/month
    • Damage estimating
    • Parts pricing
    • Labor guides
  • Claims Suite$undefined/month
    • Claims management
    • Repair tracking
    • Communication tools
  • Complete Platform$undefined/month
    • All modules
    • Complete integration
    • Custom workflows

Which should you pick?

Choose KBB if

  • You need vehicle pricing.
  • You want to start without paying.
  • You work on Web, Mobile, App.
  • You also want trade-in values.
KBB review

Choose CCC Intelligent Solutions if

  • You need estimating engine.
  • You work on Web, Mobile, Desktop.
  • You also want claims management.
CCC Intelligent Solutions review

Questions people ask

Is KBB or CCC Intelligent Solutions better?
Neither clearly leads. KBB starts at Free and CCC Intelligent Solutions at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, KBB or CCC Intelligent Solutions?
KBB has a free tier; the other does not. Paid plans start at Free for KBB and On request for CCC Intelligent Solutions.
Does KBB or CCC Intelligent Solutions run on more platforms?
KBB runs on Web, Mobile, App. CCC Intelligent Solutions runs on Web, Mobile, Desktop.
Can I use KBB for free?
Yes. KBB has a free tier, so you can try it without paying. CCC Intelligent Solutions starts at On request.
What is KBB best used for?
KBB is most often used for dealership management, service scheduling, inventory management, sales operations.
What can KBB do that CCC Intelligent Solutions cannot?
KBB covers Vehicle pricing, Trade-in values, Depreciation estimates, Expert reviews. CCC Intelligent Solutions covers Estimating engine, Claims management, Work order tracking, Photo management. Both handle Mobile apps, SSL encryption, Secure authentication.
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