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Amadeus Selling Platform Connect vs Hopper

Amadeus Selling Platform Connect logo

Amadeus Selling Platform Connect

Travel

Browser based agent booking desktop on the Amadeus GDS

From
On request
Rated
-
Full reviewWebsite
Hopper logo

Hopper

Travel

Travel booking app known for price prediction and paid Price Freeze and cancellation add-ons

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Hopper has a free tier, so it costs nothing to try first.
  • Each has a real cost: Amadeus Selling Platform Connect the desktop is inseparable from the Amadeus GDS agreement, so the software cannot be evaluated or bought on its own merits and switching means changing content supplier, incentive income and consultant training at once.; Hopper add-on products like Price Freeze and Cancel for Any Reason are priced to be a meaningfully profitable part of the business, and taking them on every booking can offset much of what the price prediction tool is meant to save.
  • They diverge on capability: Amadeus Selling Platform Connect covers Graphical PNR management, Hopper covers Price prediction.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Amadeus Selling Platform Connect and Hopper actually diverge.

Attributes where Amadeus Selling Platform Connect and Hopper differ
AttributeAmadeus Selling Platform ConnectHopper
Starting priceOn requestFree
Pricing modelquoteFree to book, paid add-ons for price freezing and cancellation flexibility
Free tierNoYes
PlatformsWebiOS, Android

Identical on both: user rating (Not yet rated), category (Travel).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Amadeus Selling Platform Connect

  • Graphical PNR management
  • Cryptic command line
  • Air availability and fare display
  • NDC content
  • Hotel and car booking
  • Ticketing and revalidation
  • Queues and office profiles
  • Smart Keys and scripting

Only in Hopper

  • Price prediction
  • Price Freeze
  • Cancel/Change for Any Reason
  • Price alerts
  • Hopper Homes and Car
  • Carrot Cash

What people use each for

The jobs each tool is most often brought in to do.

Amadeus Selling Platform Connect

  • A travel management company servicing complex multi sector corporate itineraries that need manual reissue and split ticketingnot Hopper
  • A consolidator issuing tickets on behalf of sub agents that needs shared queues and office profilesnot Hopper
  • An airline city ticket office selling and reissuing tickets directly to walk in customersnot Hopper
  • A leisure agency moving consultants off cryptic entries without losing access to the command line for complex faresnot Hopper

Hopper

  • A traveller wanting data-driven guidance on whether to book now or wait for a lower pricenot Amadeus Selling Platform Connect
  • Someone wanting to lock in a fare for a few days while confirming travel plans without fully committingnot Amadeus Selling Platform Connect
  • A traveller who wants flexible cancellation on an otherwise restrictive farenot Amadeus Selling Platform Connect
  • Someone comparing predicted price trends before choosing travel datesnot Amadeus Selling Platform Connect

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Amadeus Selling Platform Connect

  • The desktop is inseparable from the Amadeus GDS agreement, so the software cannot be evaluated or bought on its own merits and switching means changing content supplier, incentive income and consultant training at once.
  • Segment incentive agreements carry minimum volume commitments, and agencies that shift traffic to direct airline NDC links or a second GDS can trigger shortfall clawbacks that dwarf any software saving.
  • The graphical layer does not cover every function, so experienced agents still drop into cryptic entries for reissues, complex fare builds and queue work, which keeps the training burden high for new hires.
  • NDC content sits alongside legacy EDIFACT content rather than replacing it, so agents face two ways of booking the same airline with different servicing rules, and post booking changes on NDC orders are more limited.
  • It is a per agent desktop with no meaningful self service layer, so corporates cannot let travellers book directly and agencies must staff every transaction, which caps productivity in low value leisure bookings.

Hopper

  • Add-on products like Price Freeze and Cancel for Any Reason are priced to be a meaningfully profitable part of the business, and taking them on every booking can offset much of what the price prediction tool is meant to save.
  • Price predictions are probabilistic and can be wrong, so buy-or-wait guidance is not a guarantee that a price will actually move as predicted.
  • The prominent placement of paid add-ons during checkout has drawn criticism as pressuring users into purchases they may not need for every trip.
  • Customer service for booking issues has been a recurring complaint, particularly for itinerary changes on cancel or change protected bookings.
  • Hopper's own Carrot Cash rewards currency is only redeemable within the app, so it has no value outside future Hopper bookings.

Pricing, plan by plan

Amadeus Selling Platform Connect

On request
  • Selling Platform Connect$undefined/year
    • Bundled with an Amadeus GDS content and productivity agreement
    • Commercials are segment incentives and minimum annual segment volumes
    • Ticketing authority and IATA or accreditation requirements apply

Hopper

Free
  • Standard bookingFree
    • No fee beyond the fare or room price itself
  • Price Freeze$undefined/per booking
    • Fee varies by fare and freeze duration, charged in addition to the eventual ticket price
  • Cancel/Change for Any Reason$undefined/per booking
    • Add-on fee charged at checkout, priced as a percentage or flat amount depending on the fare

Which should you pick?

Choose Amadeus Selling Platform Connect if

  • You need graphical pnr management.
  • You also want cryptic command line.
Amadeus Selling Platform Connect review

Choose Hopper if

  • You need price prediction.
  • You want to start without paying.
  • You work on iOS, Android.
  • You also want price freeze.
Hopper review

Questions people ask

Is Amadeus Selling Platform Connect or Hopper better?
Neither clearly leads. Amadeus Selling Platform Connect starts at On request and Hopper at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Amadeus Selling Platform Connect or Hopper?
Hopper has a free tier; the other does not. Paid plans start at On request for Amadeus Selling Platform Connect and Free for Hopper.
Does Amadeus Selling Platform Connect or Hopper run on more platforms?
Amadeus Selling Platform Connect runs on Web. Hopper runs on iOS, Android.
Can I use Hopper for free?
Yes. Hopper has a free tier, so you can try it without paying. Amadeus Selling Platform Connect starts at On request.
What is Amadeus Selling Platform Connect best used for?
Amadeus Selling Platform Connect is most often used for a travel management company servicing complex multi sector corporate itineraries that need manual reissue and split ticketing, a consolidator issuing tickets on behalf of sub agents that needs shared queues and office profiles, an airline city ticket office selling and reissuing tickets directly to walk in customers, a leisure agency moving consultants off cryptic entries without losing access to the command line for complex fares. Of those, a travel management company servicing complex multi sector corporate itineraries that need manual reissue and split ticketing and a consolidator issuing tickets on behalf of sub agents that needs shared queues and office profiles are not what Hopper is typically brought in for.
What can Amadeus Selling Platform Connect do that Hopper cannot?
Amadeus Selling Platform Connect covers Graphical PNR management, Cryptic command line, Air availability and fare display, NDC content. Hopper covers Price prediction, Price Freeze, Cancel/Change for Any Reason, Price alerts.

Answered from the vendors’ own pages

Amadeus Selling Platform Connect: Can a corporate buy Selling Platform Connect directly?

Practically no. It is sold to accredited travel agencies and airline ticket offices as part of an Amadeus GDS agreement. Corporates buy a self booking tool such as Cytric or a TMC service instead.

Hopper: Is Hopper free to use for searching and booking?

Yes, the base booking has no extra fee; Price Freeze and cancellation flexibility are separate paid add-ons.

Amadeus Selling Platform Connect: Does it cost a per user licence fee?

Not usually. The commercial model is segment incentives paid to the agency against volume commitments, so the negotiation is about incentive rates and minimum segments, not seat price.

Hopper: How accurate is Hopper's price prediction?

It is based on historical fare data and gives a probability-based recommendation, not a guarantee; predictions can be wrong.

Amadeus Selling Platform Connect: Does it support NDC?

Yes, airline NDC offers are retrieved through Amadeus Travel API and shown alongside EDIFACT content, but servicing rules for NDC orders differ and not every airline exposes the same change and refund functions.

Hopper: What does Price Freeze actually do?

It locks a displayed price for a fee for a set number of days, letting you decide later without committing to the full purchase immediately.

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