Software · head to head
Happy Returns vs Returnly
The short version
- Each has a real cost: Happy Returns the Internet Archive's capture of Happy Returns' homepage on 31 December 2019 named three distinct return channels (Return Bar locations, Return To Your Store, Return By Mail) sold to retailers with an ROI Calculator tool but no published price figure.; Returnly returnly, owned by Affirm, shut down as of October 1, 2023; Affirm partnered with Loop Returns to migrate merchants off the platform, per Loop's own transition FAQ (which quotes Affirm's statement).
- They diverge on capability: Happy Returns covers In-store returns, Returnly covers In-browser returns.
Where they differ
Only the attributes on which Happy Returns and Returnly actually diverge.
| Attribute | Happy Returns | Returnly |
|---|---|---|
| Starting price | $150/month | $200/month |
| Platforms | Web, Mobile | Web |
| Founded | 2016 | 2014 |
Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Happy Returns
- In-store returns
- Online returns
- Label generation
- Tracking
- WooCommerce
- Mobile support
Only in Returnly
- In-browser returns
- Instant refunds
- Analytics
- Integration
- Magento
Both cover
- Shopify
- Encryption
- Authentication
- Cloud deployment
- Web support
- English language support
What people use each for
The jobs each tool is most often brought in to do.
Happy Returns
- Returns processingnot Returnly
Returnly
- Returns managementnot Happy Returns
- Customer experiencenot Happy Returns
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Happy Returns
- The Internet Archive's capture of Happy Returns' homepage on 31 December 2019 named three distinct return channels (Return Bar locations, Return To Your Store, Return By Mail) sold to retailers with an ROI Calculator tool but no published price figure.
Returnly
- Returnly, owned by Affirm, shut down as of October 1, 2023; Affirm partnered with Loop Returns to migrate merchants off the platform, per Loop's own transition FAQ (which quotes Affirm's statement).
Pricing, plan by plan
Happy Returns
$150/month- Starter$150/month
- Online returns
- Basic integration
- Full Service$300/month
- In-store returns
- Advanced features
Returnly
$200/month- Essential$200/month
- In-browser returns
- Basic analytics
- Professional$400/month
- All features
- Advanced analytics
Which should you pick?
Choose Happy Returns if
- You need in-store returns.
- You work on Web, Mobile.
- You also want online returns.
Questions people ask
- Is Happy Returns or Returnly better?
- Neither clearly leads. Happy Returns starts at $150/month and Returnly at $200/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Happy Returns or Returnly?
- Happy Returns starts at $150/month and Returnly at $200/month.
- Does Happy Returns or Returnly run on more platforms?
- Happy Returns runs on Web, Mobile. Returnly runs on Web.
- What is Happy Returns best used for?
- Happy Returns is most often used for returns processing. Of those, returns processing is not what Returnly is typically brought in for.
- What can Happy Returns do that Returnly cannot?
- Happy Returns covers In-store returns, Online returns, Label generation, Tracking. Returnly covers In-browser returns, Instant refunds, Analytics, Integration. Both handle Shopify, Encryption, Authentication, Cloud deployment.