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Nonprofits · head to head

GiveSmart vs NeonCRM

GiveSmart logo

GiveSmart

Nonprofits

Mobile bidding and event fundraising for charity auctions and galas

From
On request
Rated
-
Full reviewWebsite
NeonCRM logo

NeonCRM

Nonprofits

Cloud-based CRM for nonprofits

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: GiveSmart licensing is annual while many buyers run a single event a year, so the effective cost per event is far higher than the annual figure makes it look.; NeonCRM neonCRM operates as Neon CRM under Neon One, whose own pricing page gates every figure rather than listing one
  • They diverge on capability: GiveSmart covers Mobile bidding, NeonCRM covers Donor management.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which GiveSmart and NeonCRM actually diverge.

Attributes where GiveSmart and NeonCRM differ
AttributeGiveSmartNeonCRM
Pricing modelquotesubscription
PlatformsWeb, iOS, AndroidWeb, Mobile-responsive
FoundedUnknown2008

Identical on both: starting price (On request), free tier (No), user rating (Not yet rated), category (Nonprofits).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in GiveSmart

  • Mobile bidding
  • Auction management
  • Ticketing and check in
  • Text to give
  • Paddle raise and appeals
  • Payment settlement

Only in NeonCRM

  • Donor management
  • Event management
  • Volunteer tracking
  • Email campaigns
  • Reporting
  • Stripe
  • PayPal
  • Zapier

What people use each for

The jobs each tool is most often brought in to do.

GiveSmart

  • A hospital or school foundation running an annual gala with a live and silent auctionnot NeonCRM
  • An organisation losing revenue to uncollected pledges after event nightnot NeonCRM
  • A charity running several auction events a year that can amortise an annual licencenot NeonCRM
  • A team wanting bidding, check in and payment settlement handled by one system on the nightnot NeonCRM

NeonCRM

  • Business operationsnot GiveSmart
  • Productivitynot GiveSmart
  • Automationnot GiveSmart

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

GiveSmart

  • Licensing is annual while many buyers run a single event a year, so the effective cost per event is far higher than the annual figure makes it look.
  • Pricing is not published, and quotes commonly separate the licence, payment processing, hardware and event night staffing, so the first number a buyer sees is rarely the total.
  • On site technical support and equipment are usually extra, and organisations that decline them discover that event night is the worst possible time to be self supporting.
  • It is event software rather than a donor CRM, so guest and bidder data has to be pushed into the CRM afterwards or the relationship built at the gala is not retained.
  • Consolidation under Community Brands means several nominally competing products share an owner, which reduces the negotiating leverage a buyer thinks a shortlist gives them.

NeonCRM

  • NeonCRM operates as Neon CRM under Neon One, whose own pricing page gates every figure rather than listing one

Pricing, plan by plan

GiveSmart

On request
  • GiveSmart$undefined/year
    • Quoted as an annual licence rather than per event
    • Payment processing charged separately on funds raised
    • On site staffing, hardware and additional event support quoted as add ons

NeonCRM

On request
  • Starter$50/month
    • Donor management
    • Event management
  • Professional$150/month
    • Volunteer tracking
    • Advanced analytics
    • Integrations

Which should you pick?

Choose GiveSmart if

  • You need mobile bidding.
  • You work on Web, iOS, Android.
  • You also want auction management.
GiveSmart review

Choose NeonCRM if

  • You need donor management.
  • You work on Web, Mobile-responsive.
  • You also want event management.
NeonCRM review

Questions people ask

Is GiveSmart or NeonCRM better?
Neither clearly leads. GiveSmart starts at On request and NeonCRM at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, GiveSmart or NeonCRM?
GiveSmart starts at On request and NeonCRM at On request.
Does GiveSmart or NeonCRM run on more platforms?
GiveSmart runs on Web, iOS, Android. NeonCRM runs on Web, Mobile-responsive.
What is GiveSmart best used for?
GiveSmart is most often used for a hospital or school foundation running an annual gala with a live and silent auction, an organisation losing revenue to uncollected pledges after event night, a charity running several auction events a year that can amortise an annual licence, a team wanting bidding, check in and payment settlement handled by one system on the night. Of those, a hospital or school foundation running an annual gala with a live and silent auction and an organisation losing revenue to uncollected pledges after event night are not what NeonCRM is typically brought in for.
What can GiveSmart do that NeonCRM cannot?
GiveSmart covers Mobile bidding, Auction management, Ticketing and check in, Text to give. NeonCRM covers Donor management, Event management, Volunteer tracking, Email campaigns.

Answered from the vendors’ own pages

GiveSmart: Is GiveSmart priced per event?

It is normally an annual licence, so organisations running one event a year carry the full cost against one night.

GiveSmart: Who owns GiveSmart?

Community Brands, the private equity backed nonprofit and association software group that also owns MemberClicks.

GiveSmart: Does it replace our donor database?

No. It captures bidders and guests at an event and needs to feed a CRM afterwards.

GiveSmart: What is the actual benefit over paper bid sheets?

Bidding continues across the room and payment settles before guests leave, which is where paper auctions lose money.

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