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Research · head to head

Genedata vs SurveySparrow

Genedata logo

Genedata

Research

Enterprise R&D data platforms for biologics, screening and bioprocess, owned by Danaher

From
On request
Rated
-
SurveySparrow logo

SurveySparrow

Research

Survey and feedback platform for employee engagement

From
Free
Rated
-

The short version

  • Only SurveySparrow has a free tier, so it costs nothing to try first.
  • Each has a real cost: Genedata there is no entry level and no published price at any tier, so a mid-sized biotech cannot even establish whether Genedata is in its range without a lengthy sales engagement.; SurveySparrow the free plan allows 75 responses per quarter, 3 active surveys and 10 questions per survey
  • They diverge on capability: Genedata covers Screener, SurveySparrow covers Survey creation.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Genedata and SurveySparrow actually diverge.

Attributes where Genedata and SurveySparrow differ
AttributeGenedataSurveySparrow
Starting priceOn requestFree
Pricing modelquoteusage-based
Free tierNoYes
PlatformsWeb, On-premise, Private cloudWeb
FoundedUnknown2011

Identical on both: user rating (Not yet rated), category (Research).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Genedata

  • Screener
  • Biologics
  • Bioprocess
  • Expressionist
  • Selector
  • Profiler
  • Instrument integration
  • GxP-capable deployments

Only in SurveySparrow

  • Survey creation
  • Engagement surveys
  • Pulse surveys
  • Analytics dashboard
  • Mobile app
  • Custom templates
  • Action planning
  • Reporting

What people use each for

The jobs each tool is most often brought in to do.

Genedata

  • A pharmaceutical screening group processing thousands of plates a week where manual QC and curve fitting no longer scalenot SurveySparrow
  • A biologics discovery team linking antibody sequence, expression and assay data across a campaign instead of in spreadsheetsnot SurveySparrow
  • A process development group standardising bioprocess run data across sites for modelling and scale-upnot SurveySparrow
  • A CRO delivering high-throughput screening results to sponsors that require documented, reproducible analysis pipelinesnot SurveySparrow

SurveySparrow

  • Running conversational surveys and NPS programmesnot Genedata
  • Collecting employee and customer feedback on a schedulenot Genedata
  • Embedding surveys in websites, email and chat channelsnot Genedata

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Genedata

  • There is no entry level and no published price at any tier, so a mid-sized biotech cannot even establish whether Genedata is in its range without a lengthy sales engagement.
  • Platforms are licensed individually and most organisations need two or three, so the real contract is a sum of separate licences plus the integration work between them.
  • Deployment is a services programme rather than an installation, running months and requiring scientific configuration by the vendor, which means value arrives long after the first invoice.
  • Danaher ownership since 2023 gives the roadmap a natural pull toward Danaher instrument and bioprocessing lines, which is an advantage on that hardware and a question to ask if your instrument estate is from competitors.
  • Validated deployments for regulated use add scope, cost and an ongoing revalidation obligation on your side after each vendor release, and that recurring internal effort is rarely counted in the business case.

SurveySparrow

  • The free plan allows 75 responses per quarter, 3 active surveys and 10 questions per survey
  • The Basic and Starter plans include a single user; extra users cost $49 per user per month
  • Responses are metered per month and additional responses or API calls require a custom quote from sales
  • Custom branding requires the Business plan
  • CSS customisation, auto translation, Key Driver Analysis and HIPAA compliance are Enterprise only
  • The advertised savings of up to 40 percent require annual billing rather than quarterly

Pricing, plan by plan

Genedata

On request
  • Genedata platform licence$undefined/year
    • Each platform, such as Screener or Biologics, licensed separately
    • Annual enterprise subscription scoped on users, sites and data volume
    • Implementation and scientific configuration services quoted as a separate programme

SurveySparrow

Free
  • FreeFree
    • Basic surveys
    • Limited questions
    • Standard reports
  • Pro$undefined/month
    • Advanced surveys
    • Unlimited questions
    • Advanced analytics

Which should you pick?

Choose Genedata if

  • You need screener.
  • You work on Web, On-premise, Private cloud.
  • You also want biologics.

Choose SurveySparrow if

  • You need survey creation.
  • You want to start without paying.
  • You also want engagement surveys.

Questions people ask

Is Genedata or SurveySparrow better?
Neither clearly leads. Genedata starts at On request and SurveySparrow at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Genedata or SurveySparrow?
SurveySparrow has a free tier; the other does not. Paid plans start at On request for Genedata and Free for SurveySparrow.
Does Genedata or SurveySparrow run on more platforms?
Genedata runs on Web, On-premise, Private cloud. SurveySparrow runs on Web.
Can I use SurveySparrow for free?
Yes. SurveySparrow has a free tier, so you can try it without paying. Genedata starts at On request.
What is Genedata best used for?
Genedata is most often used for a pharmaceutical screening group processing thousands of plates a week where manual qc and curve fitting no longer scale, a biologics discovery team linking antibody sequence, expression and assay data across a campaign instead of in spreadsheets, a process development group standardising bioprocess run data across sites for modelling and scale-up, a cro delivering high-throughput screening results to sponsors that require documented, reproducible analysis pipelines. Of those, a pharmaceutical screening group processing thousands of plates a week where manual qc and curve fitting no longer scale and a biologics discovery team linking antibody sequence, expression and assay data across a campaign instead of in spreadsheets are not what SurveySparrow is typically brought in for.
What can Genedata do that SurveySparrow cannot?
Genedata covers Screener, Biologics, Bioprocess, Expressionist. SurveySparrow covers Survey creation, Engagement surveys, Pulse surveys, Analytics dashboard.

Answered from the vendors’ own pages

Genedata: Who owns Genedata?

Danaher acquired the company in 2023. It remains headquartered in Basel and continues under the Genedata name.

SurveySparrow: Does SurveySparrow offer a free plan?

Yes, SurveySparrow offers a forever free plan with 3 active surveys, 10 questions per survey, and 75 responses per quarter. No credit card is required to sign up.

Source
Genedata: Is there a small-team or starter option?

No. Everything is an enterprise contract scoped by users, sites and data volume, with services attached.

SurveySparrow: How much do SurveySparrow's paid plans cost?

SurveySparrow does not publish specific pricing amounts on its website. Basic, Starter, and Business plans are available with varying response limits and user counts. Enterprise requires contacting the company for a custom quote.

Source
Genedata: Do I buy one product or the whole suite?

Each platform is licensed separately. Most customers license two or three and integrate between them.

SurveySparrow: Can I add more users to my SurveySparrow plan?

Yes, additional users can be added at $49 per month per user beyond what is included in each plan tier.

Source
Genedata: Can it be used in a GxP environment?

Yes, with a validated deployment contracted as additional scope. Ongoing revalidation after releases remains your responsibility.

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