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Cybersecurity · head to head

SentinelOne vs Sprinklr Service

SentinelOne logo

SentinelOne

Cybersecurity

Autonomous endpoint protection and response

From
On request
Rated
-
Full reviewWebsite
Sprinklr Service logo

Sprinklr Service

Customer Support

Unified customer experience management

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: SentinelOne enterprise pricing requires contacting sales; Sprinklr Service no pricing information disclosed; customers must contact sales to request quotes.
  • They diverge on capability: SentinelOne covers AI-powered detection, Sprinklr Service covers Omnichannel contact center.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which SentinelOne and Sprinklr Service actually diverge.

Attributes where SentinelOne and Sprinklr Service differ
AttributeSentinelOneSprinklr Service
Pricing modelsubscriptionquote
PlatformsWindows, Macos, Linux, Ios, AndroidWeb, Ios, Android
CategoryCybersecurityCustomer Support
Founded20132009

Identical on both: starting price (On request), free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in SentinelOne

  • AI-powered detection
  • Autonomous response
  • Behavioral threat intelligence
  • Root cause analysis
  • Threat hunting automation
  • Ransomware protection
  • Container security
  • Mobile endpoint protection

Only in Sprinklr Service

  • Omnichannel contact center
  • AI-powered routing
  • Social listening
  • Knowledge base
  • Workforce optimization
  • Analytics
  • Salesforce
  • SAP

Both cover

  • GDPR
  • HIPAA

What people use each for

The jobs each tool is most often brought in to do.

SentinelOne

  • Endpoint detection and responsenot Sprinklr Service
  • AI-powered threat huntingnot Sprinklr Service
  • Cloud workload securitynot Sprinklr Service

Sprinklr Service

  • Enterprise contact centernot SentinelOne
  • Social customer carenot SentinelOne
  • Unified CXnot SentinelOne
  • Voice of customernot SentinelOne

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

SentinelOne

  • Enterprise pricing requires contacting sales
  • Prices shown for 5-100 workstations may differ for larger deployments
  • Purchases must be made through authorized third-party partners

Sprinklr Service

  • No pricing information disclosed; customers must contact sales to request quotes.
  • Specific features and capabilities are described, but no pricing tiers or cost details are available online.

Pricing, plan by plan

SentinelOne

On request
  • Singularity Complete$179.99/year
    • Per endpoint pricing
    • AI-driven endpoint and cloud workload protection
    • Real-time threat detection and response
  • Singularity Commercial$229.99/year
    • Per endpoint pricing
    • All Complete features plus Identity Detection and Response
    • 90-day data retention
  • Singularity Enterprise$null/custom
    • Per endpoint pricing
    • All Commercial features plus Agentic AI SOC Analyst
    • Full Visibility and Forensics

Sprinklr Service

On request
  • Self-Serve$249/month
    • Listening
    • Engagement
    • Basic analytics
  • Enterprise$undefined/month
    • Full platform
    • AI capabilities
    • Custom implementation

Which should you pick?

Choose SentinelOne if

  • You need ai-powered detection.
  • You work on Windows, Macos, Linux, Ios, Android.
  • You also want autonomous response.
SentinelOne review

Choose Sprinklr Service if

  • You need omnichannel contact center.
  • You work on Web, Ios, Android.
  • You also want ai-powered routing.
Sprinklr Service review

Questions people ask

Is SentinelOne or Sprinklr Service better?
Neither clearly leads. SentinelOne starts at On request and Sprinklr Service at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, SentinelOne or Sprinklr Service?
SentinelOne starts at On request and Sprinklr Service at On request.
Does SentinelOne or Sprinklr Service run on more platforms?
SentinelOne runs on Windows, Macos, Linux, Ios, Android. Sprinklr Service runs on Web, Ios, Android.
What is SentinelOne best used for?
SentinelOne is most often used for endpoint detection and response, ai-powered threat hunting, cloud workload security. Of those, endpoint detection and response and ai-powered threat hunting are not what Sprinklr Service is typically brought in for.
What can SentinelOne do that Sprinklr Service cannot?
SentinelOne covers AI-powered detection, Autonomous response, Behavioral threat intelligence, Root cause analysis. Sprinklr Service covers Omnichannel contact center, AI-powered routing, Social listening, Knowledge base. Both handle GDPR, HIPAA.

Answered from the vendors’ own pages

SentinelOne: What is SentinelOne Singularity Complete pricing?

Singularity Complete costs $179.99 per endpoint per year and includes AI-driven endpoint and cloud workload protection, real-time threat detection and response, 14-day data retention, and AI Security Assistant. Pricing shown for 5-100 workstations.

Source
Sprinklr Service: How much does Sprinklr Service cost?

Sprinklr Service pricing is not published. This product provides customer service management capabilities. To request pricing information or a quote, customers must contact Sprinklr through the 'Talk to an expert' option on their website.

Source
SentinelOne: What features distinguish SentinelOne Commercial from Complete?

Singularity Commercial costs $229.99 per endpoint per year (versus $179.99 for Complete) and adds Identity Detection and Response, 90-day data retention (compared to 14-day), and Managed Threat Hunting services.

Source
Sprinklr Service: What features are included in Sprinklr Service?

Sprinklr Service provides customer service management capabilities, but specific plan features and their associated costs are not detailed on the product page. Interested customers must contact Sprinklr sales directly.

Source
SentinelOne: How does partner pricing affect SentinelOne costs?

All SentinelOne purchases are made through authorized third-party partners, and partner pricing may differ from published rates. Customers should verify pricing with their authorized reseller.

Source
SentinelOne: What does SentinelOne Enterprise include?

Singularity Enterprise (custom pricing, contact sales) adds Agentic AI SOC Analyst and Full Visibility and Forensics capabilities to all Commercial features, plus expert-led onboarding and training.

Source
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