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Business Intelligence · head to head

Exa vs Glassbox

Exa logo

Exa

Business Intelligence

Web search, built for AI agents

From
Free
Rated
-
Full reviewWebsite
Glassbox logo

Glassbox

Business Intelligence

Digital experience intelligence

From
On request
Rated
-
Full reviewWebsite

The short version

  • Only Exa has a free tier, so it costs nothing to try first.
  • Each has a real cost: Exa usage-based pricing can be unpredictable without volume discounts upfront; Glassbox no fixed pricing tiers published; custom quotes required based on package, data retention, and session volume
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Exa and Glassbox actually diverge.

Attributes where Exa and Glassbox differ
AttributeExaGlassbox
Starting priceFreeOn request
Pricing modelusage-basedsubscription
Free tierYesNo
PlatformsWebWeb, Mobile, Hybrid
FoundedUnknown2010

Identical on both: user rating (Not yet rated), category (Business Intelligence).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Exa

Nothing recorded that Glassbox does not also cover.

Only in Glassbox

  • Session Replay
  • Struggle Detection
  • Journey Mapping
  • AI Insights
  • Voice of Customer
  • Adobe Analytics
  • Google Analytics
  • Salesforce

What people use each for

The jobs each tool is most often brought in to do.

Exa

  • Web search and research APIsnot Glassbox
  • Content extraction and analysisnot Glassbox
  • Real-time monitoring and alertsnot Glassbox

Glassbox

  • User experience analysisnot Exa
  • Bug reproductionnot Exa
  • Conversion optimizationnot Exa
  • Customer journey mappingnot Exa
  • Usability testingnot Exa

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Exa

  • Usage-based pricing can be unpredictable without volume discounts upfront
  • Enterprise customers need to contact sales for custom volume discount plans

Glassbox

  • No fixed pricing tiers published; custom quotes required based on package, data retention, and session volume

Pricing, plan by plan

Exa

Free
  • Free TierFree
    • $20 in free credits (approximately 2,800 searches)
    • $10 in monthly credits after first month
  • Search$7/per 1000 requests
    • Standard search functionality
  • Deep Search$12/per 1000 requests
    • In-depth search results
  • Contents$1/per 1000 pages
    • Content extraction

Glassbox

On request
  • CustomFree
    • Full Platform
    • Mobile Analytics
    • Enterprise Support

Which should you pick?

Choose Exa if

  • You want to start without paying.
Exa review

Choose Glassbox if

  • You need session replay.
  • You work on Web, Mobile, Hybrid.
  • You also want struggle detection.
Glassbox review

Questions people ask

Is Exa or Glassbox better?
Neither clearly leads. Exa starts at Free and Glassbox at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Exa or Glassbox?
Exa has a free tier; the other does not. Paid plans start at Free for Exa and On request for Glassbox.
Does Exa or Glassbox run on more platforms?
Exa runs on Web. Glassbox runs on Web, Mobile, Hybrid.
Can I use Exa for free?
Yes. Exa has a free tier, so you can try it without paying. Glassbox starts at On request.
What is Exa best used for?
Exa is most often used for web search and research apis, content extraction and analysis, real-time monitoring and alerts. Of those, web search and research apis and content extraction and analysis are not what Glassbox is typically brought in for.
What can Exa do that Glassbox cannot?
Glassbox covers Session Replay, Struggle Detection, Journey Mapping, AI Insights.

Answered from the vendors’ own pages

Exa: How much does Exa API cost?

Exa uses pay-as-you-go pricing with no subscription or minimum spend required. Search costs USD$7 per 1000 requests, Deep Search costs USD$12-15 per 1000 requests, and Contents costs USD$1 per 1000 pages. Users load credits and are charged at these published rates.

Source
Glassbox: How much does Glassbox cost?

Glassbox uses custom pricing based on three factors: the selected package (Production Operation, Marketing/Business, or Product), data retention period, and session volume. The vendor encourages contacting sales to build customized packages.

Source
Exa: Is there a free tier for Exa?

Yes, new accounts receive USD$20 in free credits (approximately 2,800 searches) plus USD$10 in additional credits every month. This allows developers to test the API before committing to paid usage.

Source
Glassbox: Does Glassbox offer add-ons for specific industries?

Yes, Glassbox offers specialized add-on solutions including fraud prevention, accessibility features, and call center solutions tailored for financial organizations.

Source
Exa: What other costs are associated with Exa?

Beyond the main API costs, Exa charges USD$1 per 1000 results beyond the first 10 returned, USD$1 per 1000 pages for AI summaries, and USD$0.10 per Agent Compute Unit for autonomous agent usage. Contact enrichment features cost USD$0.02 per email and USD$0.07 per phone number.

Source
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