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Business Intelligence · head to head

Geckoboard vs Glassbox

Geckoboard logo

Geckoboard

Business Intelligence

Real-time KPI dashboards

From
Free
Rated
-
Full reviewWebsite
Glassbox logo

Glassbox

Business Intelligence

Digital experience intelligence

From
On request
Rated
-
Full reviewWebsite

The short version

  • Only Geckoboard has a free tier, so it costs nothing to try first.
  • Each has a real cost: Geckoboard annual billing required; monthly billing not offered; Glassbox no fixed pricing tiers published; custom quotes required based on package, data retention, and session volume
  • They diverge on capability: Geckoboard covers Real-time Updates, Glassbox covers Session Replay.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Geckoboard and Glassbox actually diverge.

Attributes where Geckoboard and Glassbox differ
AttributeGeckoboardGlassbox
Starting priceFreeOn request
Free tierYesNo
PlatformsWeb, Tv, MobileWeb, Mobile, Hybrid

Identical on both: pricing model (subscription), user rating (Not yet rated), category (Business Intelligence), founded (2010).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Geckoboard

  • Real-time Updates
  • TV Mode
  • Custom Widgets
  • Data Blending
  • Sharing
  • Zendesk
  • Stripe
  • Intercom

Only in Glassbox

  • Session Replay
  • Struggle Detection
  • Journey Mapping
  • AI Insights
  • Voice of Customer
  • Adobe Analytics
  • ServiceNow
  • Medallia

Both cover

  • Salesforce
  • Google Analytics
  • Web support
  • Mobile support

What people use each for

The jobs each tool is most often brought in to do.

Geckoboard

  • TV wall dashboards for office and operations displaysnot Glassbox
  • Live KPI monitoring for sales and support teamsnot Glassbox
  • Sharing read-only metrics widely, since viewers are unlimited on every tiernot Glassbox
  • Alerting when a metric crosses a thresholdnot Glassbox

Glassbox

  • User experience analysisnot Geckoboard
  • Bug reproductionnot Geckoboard
  • Conversion optimizationnot Geckoboard
  • Customer journey mappingnot Geckoboard
  • Usability testingnot Geckoboard

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Geckoboard

  • Annual billing required; monthly billing not offered
  • Add-on dashboards cost $24 each
  • Additional editors cost $20 each
  • Additional screens cost $20 each

Glassbox

  • No fixed pricing tiers published; custom quotes required based on package, data retention, and session volume

Pricing, plan by plan

Geckoboard

Free
  • Essentials$79/month
    • 2 dashboards
    • 1 editor
    • 1 screen
  • Performance$319/month
    • 20 dashboards
    • 3 editors
    • 5 screens
  • Enterprise$null/mo
    • Unlimited dashboards, editors, and screens
    • All Performance features
    • Dedicated support manager

Glassbox

On request
  • CustomFree
    • Full Platform
    • Mobile Analytics
    • Enterprise Support

Which should you pick?

Choose Geckoboard if

  • You need real-time updates.
  • You want to start without paying.
  • You work on Web, Tv, Mobile.
  • You also want tv mode.
Geckoboard review

Choose Glassbox if

  • You need session replay.
  • You work on Web, Mobile, Hybrid.
  • You also want struggle detection.
Glassbox review

Questions people ask

Is Geckoboard or Glassbox better?
Neither clearly leads. Geckoboard starts at Free and Glassbox at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Geckoboard or Glassbox?
Geckoboard has a free tier; the other does not. Paid plans start at Free for Geckoboard and On request for Glassbox.
Does Geckoboard or Glassbox run on more platforms?
Geckoboard runs on Web, Tv, Mobile. Glassbox runs on Web, Mobile, Hybrid.
Can I use Geckoboard for free?
Yes. Geckoboard has a free tier, so you can try it without paying. Glassbox starts at On request.
What is Geckoboard best used for?
Geckoboard is most often used for tv wall dashboards for office and operations displays, live kpi monitoring for sales and support teams, sharing read-only metrics widely, since viewers are unlimited on every tier, alerting when a metric crosses a threshold. Of those, tv wall dashboards for office and operations displays and live kpi monitoring for sales and support teams are not what Glassbox is typically brought in for.
What can Geckoboard do that Glassbox cannot?
Geckoboard covers Real-time Updates, TV Mode, Custom Widgets, Data Blending. Glassbox covers Session Replay, Struggle Detection, Journey Mapping, AI Insights. Both handle Salesforce, Google Analytics, Web support, Mobile support.

Answered from the vendors’ own pages

Geckoboard: How much does Geckoboard cost?

Geckoboard offers Essentials at $79 per month, Performance at $319 per month, and custom-priced Enterprise plans. All plans are billed annually. A 14-day free trial is available.

Source
Glassbox: How much does Glassbox cost?

Glassbox uses custom pricing based on three factors: the selected package (Production Operation, Marketing/Business, or Product), data retention period, and session volume. The vendor encourages contacting sales to build customized packages.

Source
Geckoboard: Is there an annual billing discount for Geckoboard?

Yes, annual billing provides 20% savings compared to monthly pricing. Pricing is shown for annual billing with VAT not included.

Source
Glassbox: Does Glassbox offer add-ons for specific industries?

Yes, Glassbox offers specialized add-on solutions including fraud prevention, accessibility features, and call center solutions tailored for financial organizations.

Source
Geckoboard: What are the add-on costs for additional Geckoboard resources?

Additional dashboards cost $24 each, extra editors cost $20 each, and additional screens cost $20 each. All add-ons are billed with the annual subscription.

Source
Geckoboard: Does Geckoboard offer discounts for nonprofits?

Yes, Geckoboard offers 20% off any plan for nonprofit organizations.

Source
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