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Healthcare · head to head

eClinicalWorks vs Instinct Science

eClinicalWorks logo

eClinicalWorks

Healthcare

Comprehensive EHR and practice management platform

From
On request
Rated
-
Full reviewWebsite
Instinct Science logo

Instinct Science

Veterinary

Veterinary EMR built for emergency and specialty hospitals, plus Plumbs drug reference

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: eClinicalWorks pricing details not disclosed on website; requires sales consultation or demo; Instinct Science no pricing is published at all, so a practice cannot compare it against published competitors without a demo and a sales conversation.
  • They diverge on capability: eClinicalWorks covers Electronic Health Records, Instinct Science covers Instinct Treatment Plan.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which eClinicalWorks and Instinct Science actually diverge.

Attributes where eClinicalWorks and Instinct Science differ
AttributeeClinicalWorksInstinct Science
Pricing modelUnknownquote
PlatformsWeb, Cloud-basedWeb, iOS, Android
CategoryHealthcareVeterinary
Founded1999Unknown

Identical on both: starting price (On request), free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in eClinicalWorks

  • Electronic Health Records
  • Practice Management
  • Revenue Cycle
  • Patient Portal
  • ePrescribing
  • Telehealth
  • HL7
  • FHIR

Only in Instinct Science

  • Instinct Treatment Plan
  • Charge capture from treatments
  • Instinct EMR
  • Primary care edition
  • Plumbs drug reference
  • ScribbleVet
  • Standards

What people use each for

The jobs each tool is most often brought in to do.

eClinicalWorks

  • EHR and practice management for multi-specialty medical practicesnot Instinct Science
  • Patient engagement through telehealth (healow) and secure messagingnot Instinct Science
  • Revenue cycle management with 98%+ first-pass acceptance ratenot Instinct Science
  • AI-powered clinical documentation with Sunoh.ai medical scribenot Instinct Science

Instinct Science

  • A twenty four hour emergency hospital where treatments are ordered on a sheet and currently reconciled to invoices by hand at dischargenot eClinicalWorks
  • A specialty referral centre running multiple services on one hospitalised patient that needs a shared, current treatment plan across shiftsnot eClinicalWorks
  • A hospital losing measurable revenue to missed charge capture on inpatient treatments and fluidsnot eClinicalWorks
  • A practice that already relies on Plumbs for dosing and wants drug reference and interaction checking inside the record rather than in a separate tabnot eClinicalWorks

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

eClinicalWorks

  • Pricing details not disclosed on website; requires sales consultation or demo
  • No published technical system requirements specified
  • Cloud-based solution requires reliable internet connectivity for clinics

Instinct Science

  • No pricing is published at all, so a practice cannot compare it against published competitors without a demo and a sales conversation.
  • The design centres on inpatient treatment sheets, so an appointment driven general practice pays for strength in a workflow it barely uses and should evaluate the primary care edition on its own merits rather than the hospital reputation.
  • Retail, inventory and reminder marketing workflows are thinner than in long established general practice systems, so a practice with a significant shop or food business may need workarounds.
  • Plumbs and ScribbleVet are separately licensed even though the same company owns them, so the tidy single vendor story still arrives as more than one line on the invoice.
  • It is a smaller vendor than the corporate owned incumbents, which is an advantage on responsiveness and a risk on acquisition, and veterinary software has consolidated heavily in recent years.

Pricing, plan by plan

eClinicalWorks

On request

No published plan breakdown. See the eClinicalWorks review.

Instinct Science

On request
  • Instinct EMR$undefined/year
    • Quoted through a demo and sales process, nothing published
    • Priced by practice size and modules taken
    • Plumbs and ScribbleVet are separately licensed products from the same company

Which should you pick?

Choose eClinicalWorks if

  • You need electronic health records.
  • You work on Web, Cloud-based.
  • You also want practice management.
eClinicalWorks review

Choose Instinct Science if

  • You need instinct treatment plan.
  • You work on Web, iOS, Android.
  • You also want charge capture from treatments.
Instinct Science review

Questions people ask

Is eClinicalWorks or Instinct Science better?
Neither clearly leads. eClinicalWorks starts at On request and Instinct Science at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, eClinicalWorks or Instinct Science?
eClinicalWorks starts at On request and Instinct Science at On request.
Does eClinicalWorks or Instinct Science run on more platforms?
eClinicalWorks runs on Web, Cloud-based. Instinct Science runs on Web, iOS, Android.
What is eClinicalWorks best used for?
eClinicalWorks is most often used for ehr and practice management for multi-specialty medical practices, patient engagement through telehealth (healow) and secure messaging, revenue cycle management with 98%+ first-pass acceptance rate, ai-powered clinical documentation with sunoh.ai medical scribe. Of those, ehr and practice management for multi-specialty medical practices and patient engagement through telehealth (healow) and secure messaging are not what Instinct Science is typically brought in for.
What can eClinicalWorks do that Instinct Science cannot?
eClinicalWorks covers Electronic Health Records, Practice Management, Revenue Cycle, Patient Portal. Instinct Science covers Instinct Treatment Plan, Charge capture from treatments, Instinct EMR, Primary care edition.

Answered from the vendors’ own pages

eClinicalWorks: What does eClinicalWorks EHR cost per provider?

eClinicalWorks EHR costs $449/month per provider with no startup costs. This includes the electronic medical record system, mobile access, patient portal, messaging, document management, prescribing, reporting, and 24/7 support with cloud hosting.

Source
Instinct Science: Is Instinct only for emergency hospitals?

No, there is a primary care edition, but the product design and its main advantage come from inpatient treatment sheets and hospital workflows.

eClinicalWorks: What is the cost of eClinicalWorks with Practice Management?

eClinicalWorks EHR with Practice Management costs $599/month per provider with no startup costs. This adds practice management functionality and billing implementation services.

Source
Instinct Science: Is pricing published?

No. Everything runs through a demo and a quote.

eClinicalWorks: What is eClinicalWorks' Revenue Cycle Management pricing?

eClinicalWorks RCM as a Service costs 2.9% of practice collections with no startup costs. It covers claim processing, denial management, appeals, and accounts receivable visibility.

Source
Instinct Science: Does it include Plumbs?

Instinct Science owns Plumbs, but it is licensed separately rather than bundled into the EMR by default.

eClinicalWorks: Is there a cost for data migration to eClinicalWorks?

No, eClinicalWorks offers free data migration for practices switching from other EHR systems.

Source
Instinct Science: What is the main reason practices switch to it?

Charge capture. Treatments recorded on the digital treatment sheet become charges automatically, which recovers revenue that paper sheets lose.

eClinicalWorks: Are training costs included with eClinicalWorks?

Initial training is included for practices with 1-9 providers. Additional fees apply for larger practices.

Source
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