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Cybersecurity · head to head

DTiQ vs Vigilant Solutions

DTiQ logo

DTiQ

Cybersecurity

Managed video loss prevention with human auditors for restaurants, convenience stores and retail

From
On request
Free plan
No
Vigilant Solutions logo

Vigilant Solutions

Government

License Plate Recognition Analytics

From
$1000/month
Free plan
No

The short version

  • Each has a real cost: DTiQ you are buying labour, so the cost per site is far higher than a self-service video licence and it does not fall as camera prices do.; Vigilant Solutions vigilant Solutions' product line, as captured before its Motorola Solutions acquisition (Internet Archive capture, 8 January 2020), was named Vigilant PlateSearch, FaceSearch, BallisticSearch and CrimeSearch, sold to law enforcement with no published pricing
  • They diverge on capability: DTiQ covers SmartAudit, Vigilant Solutions covers License Plate Recognition.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which DTiQ and Vigilant Solutions actually diverge.

Attributes where DTiQ and Vigilant Solutions differ
AttributeDTiQVigilant Solutions
Starting priceOn request$1000/month
Pricing modelquotesubscription
PlatformsWeb, iOS, AndroidWeb, Desktop, Mobile
CategoryCybersecurityGovernment
FoundedUnknown1928

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in DTiQ

  • SmartAudit
  • POS transaction linking
  • 360iQ platform
  • Exception alerting
  • Drive-through timing
  • Food safety and compliance checks
  • Managed installation

Only in Vigilant Solutions

  • License Plate Recognition
  • Vehicle Database
  • Real-time Alerts
  • Analytics
  • Mobile LPR
  • CAD Systems
  • RMS
  • Federal Databases

What people use each for

The jobs each tool is most often brought in to do.

DTiQ

  • A multi-unit quick service franchisee who has no one available to review video across fifteen storesnot Vigilant Solutions
  • A convenience store chain investigating till fraud by matching voids to what actually happened at the counternot Vigilant Solutions
  • An operator enforcing drive-through service time standards across locations from evidence rather than anecdotenot Vigilant Solutions
  • A brand auditing food safety and cleanliness compliance at franchise sites without sending a field managernot Vigilant Solutions

Vigilant Solutions

  • Citizen Servicesnot DTiQ
  • Records Managementnot DTiQ
  • Public Safetynot DTiQ
  • Civic Engagementnot DTiQ

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

DTiQ

  • You are buying labour, so the cost per site is far higher than a self-service video licence and it does not fall as camera prices do.
  • Audits are sampled, not continuous, so a problem outside the reviewed window is invisible and the score is a statistical impression rather than a complete record.
  • Nothing is published on price and the commercial shape is a multi-year managed service agreement, which is harder to exit than a software subscription and typically involves bundled hardware you do not own.
  • Ownership changed in a $200 million Digital Alpha led investment tied to a Cisco Meraki partnership, so the hardware and network roadmap may shift under an existing estate.
  • It is built around restaurant, convenience and retail operating models, so an organisation outside those verticals gets a generic video product and pays for an audit methodology that does not fit its work.

Vigilant Solutions

  • Vigilant Solutions' product line, as captured before its Motorola Solutions acquisition (Internet Archive capture, 8 January 2020), was named Vigilant PlateSearch, FaceSearch, BallisticSearch and CrimeSearch, sold to law enforcement with no published pricing

Pricing, plan by plan

DTiQ

On request
  • DTiQ managed service$undefined/month
    • Priced per location as a managed service, not per camera
    • Audit frequency and scope determine the rate
    • Hardware and installation bundled into the service agreement

Vigilant Solutions

$1000/month
  • LPR Analytics$1000/month
    • LPR Cameras
    • Database Access
    • Analytics

Which should you pick?

Choose DTiQ if

  • You need smartaudit.
  • You work on Web, iOS, Android.
  • You also want pos transaction linking.

Choose Vigilant Solutions if

  • You need license plate recognition.
  • You work on Web, Desktop, Mobile.
  • You also want vehicle database.

Questions people ask

Is DTiQ or Vigilant Solutions better?
Neither clearly leads. DTiQ starts at On request and Vigilant Solutions at $1000/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, DTiQ or Vigilant Solutions?
DTiQ starts at On request and Vigilant Solutions at $1000/month.
Does DTiQ or Vigilant Solutions run on more platforms?
DTiQ runs on Web, iOS, Android. Vigilant Solutions runs on Web, Desktop, Mobile.
What is DTiQ best used for?
DTiQ is most often used for a multi-unit quick service franchisee who has no one available to review video across fifteen stores, a convenience store chain investigating till fraud by matching voids to what actually happened at the counter, an operator enforcing drive-through service time standards across locations from evidence rather than anecdote, a brand auditing food safety and cleanliness compliance at franchise sites without sending a field manager. Of those, a multi-unit quick service franchisee who has no one available to review video across fifteen stores and a convenience store chain investigating till fraud by matching voids to what actually happened at the counter are not what Vigilant Solutions is typically brought in for.
What can DTiQ do that Vigilant Solutions cannot?
DTiQ covers SmartAudit, POS transaction linking, 360iQ platform, Exception alerting. Vigilant Solutions covers License Plate Recognition, Vehicle Database, Real-time Alerts, Analytics.

Answered from the vendors’ own pages

DTiQ: Is DTiQ a video management system?

Not primarily. It is a managed service where human auditors review your footage and deliver scored reports. The platform exists to support that service.

Vigilant Solutions: How do I get pricing information for Vigilant Solutions?

Vigilant Solutions does not publish pricing on their website. Customers must contact Motorola Solutions' sales team directly to request a pricing estimate or discuss their specific requirements.

Source
DTiQ: How is it priced?

Per location as a managed service, based on audit scope and frequency, with hardware and installation bundled. Nothing is published.

Vigilant Solutions: Is there a free demo or trial available?

Yes, Motorola Solutions (which now owns Vigilant Solutions) offers a free customized demo conducted by security experts. Users can request a demo on the product page without obligation.

Source
DTiQ: Who owns DTiQ?

Digital Alpha holds a majority stake following a $200 million investment that bought out Bain Capital, BV Investment Partners and others, alongside a Cisco Meraki partnership.

Vigilant Solutions: Can I get a pricing estimate without committing?

Yes, customers can provide details about their requirements through the website to receive a no-obligation pricing estimate from Motorola Solutions. This allows evaluation of potential costs before making any commitment.

Source
DTiQ: Does it integrate with my POS?

Yes, with major restaurant and convenience store point of sale systems, which is what allows transaction exceptions to be replayed on video.

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