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Cybersecurity · head to head

DTiQ vs MyRec.com

DTiQ logo

DTiQ

Cybersecurity

Managed video loss prevention with human auditors for restaurants, convenience stores and retail

From
On request
Free plan
No
Full reviewWebsite
MyRec.com logo

MyRec.com

Government

Recreation management for small parks departments, priced on your annual revenue with no contract

From
On request
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: DTiQ you are buying labour, so the cost per site is far higher than a self-service video licence and it does not fall as camera prices do.; MyRec.com the annual fee scales with department revenue, so a successful department pays more for the same software as its programme income grows.
  • They diverge on capability: DTiQ covers SmartAudit, MyRec.com covers Revenue-based annual fee.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which DTiQ and MyRec.com actually diverge.

Attributes where DTiQ and MyRec.com differ
AttributeDTiQMyRec.com
Pricing modelquotePer year by department annual revenue
PlatformsWeb, iOS, AndroidWeb
CategoryCybersecurityGovernment

Identical on both: starting price (On request), free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in DTiQ

  • SmartAudit
  • POS transaction linking
  • 360iQ platform
  • Exception alerting
  • Drive-through timing
  • Food safety and compliance checks
  • Managed installation

Only in MyRec.com

  • Revenue-based annual fee
  • Programme registration
  • Facility reservations
  • Point of sale
  • League scheduling
  • Everything included

What people use each for

The jobs each tool is most often brought in to do.

DTiQ

  • A multi-unit quick service franchisee who has no one available to review video across fifteen storesnot MyRec.com
  • A convenience store chain investigating till fraud by matching voids to what actually happened at the counternot MyRec.com
  • An operator enforcing drive-through service time standards across locations from evidence rather than anecdotenot MyRec.com
  • A brand auditing food safety and cleanliness compliance at franchise sites without sending a field managernot MyRec.com

MyRec.com

  • A town recreation department of one or two staff moving off paper registration forms and a shared spreadsheetnot DTiQ
  • A department that wants to choose its own payment processor rather than accept the software vendor ratenot DTiQ
  • Replacing a system that charges per module, where every new programme type triggered an upsellnot DTiQ
  • A department needing field permits and league scheduling without buying a facilities management suitenot DTiQ

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

DTiQ

  • You are buying labour, so the cost per site is far higher than a self-service video licence and it does not fall as camera prices do.
  • Audits are sampled, not continuous, so a problem outside the reviewed window is invisible and the score is a statistical impression rather than a complete record.
  • Nothing is published on price and the commercial shape is a multi-year managed service agreement, which is harder to exit than a software subscription and typically involves bundled hardware you do not own.
  • Ownership changed in a $200 million Digital Alpha led investment tied to a Cisco Meraki partnership, so the hardware and network roadmap may shift under an existing estate.
  • It is built around restaurant, convenience and retail operating models, so an organisation outside those verticals gets a generic video product and pays for an audit methodology that does not fit its work.

MyRec.com

  • The annual fee scales with department revenue, so a successful department pays more for the same software as its programme income grows.
  • It is built for small and mid-sized departments and lacks the permitting, aquatics and multi-facility depth a large city requires.
  • Credit card processing is explicitly excluded from the fee, so the total cost depends on a merchant agreement the department must source and negotiate itself.
  • Integration surface is thin, with no meaningful connection to municipal ERP or finance systems, meaning revenue reconciliation is a manual export.
  • The vendor is small, so there is limited third-party consulting capacity and a narrow bench for support during peak registration periods.

Pricing, plan by plan

DTiQ

On request
  • DTiQ managed service$undefined/month
    • Priced per location as a managed service, not per camera
    • Audit frequency and scope determine the rate
    • Hardware and installation bundled into the service agreement

MyRec.com

On request
  • MyRec.com$undefined/year
    • Single annual fee calculated from department annual revenue
    • Third parties report entry around 2,850 to 3,445 USD per year
    • Site build, onboarding and training included

Which should you pick?

Choose DTiQ if

  • You need smartaudit.
  • You work on Web, iOS, Android.
  • You also want pos transaction linking.
DTiQ review

Choose MyRec.com if

  • You need revenue-based annual fee.
  • You also want programme registration.
MyRec.com review

Questions people ask

Is DTiQ or MyRec.com better?
Neither clearly leads. DTiQ starts at On request and MyRec.com at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, DTiQ or MyRec.com?
DTiQ starts at On request and MyRec.com at On request.
Does DTiQ or MyRec.com run on more platforms?
DTiQ runs on Web, iOS, Android. MyRec.com runs on Web.
What is DTiQ best used for?
DTiQ is most often used for a multi-unit quick service franchisee who has no one available to review video across fifteen stores, a convenience store chain investigating till fraud by matching voids to what actually happened at the counter, an operator enforcing drive-through service time standards across locations from evidence rather than anecdote, a brand auditing food safety and cleanliness compliance at franchise sites without sending a field manager. Of those, a multi-unit quick service franchisee who has no one available to review video across fifteen stores and a convenience store chain investigating till fraud by matching voids to what actually happened at the counter are not what MyRec.com is typically brought in for.
What can DTiQ do that MyRec.com cannot?
DTiQ covers SmartAudit, POS transaction linking, 360iQ platform, Exception alerting. MyRec.com covers Revenue-based annual fee, Programme registration, Facility reservations, Point of sale.

Answered from the vendors’ own pages

DTiQ: Is DTiQ a video management system?

Not primarily. It is a managed service where human auditors review your footage and deliver scored reports. The platform exists to support that service.

MyRec.com: How is MyRec priced?

A single annual fee calculated from your department annual revenue, using a calculator on the MyRec site. Third parties report entry around 2,850 to 3,445 USD a year.

DTiQ: How is it priced?

Per location as a managed service, based on audit scope and frequency, with hardware and installation bundled. Nothing is published.

MyRec.com: Is there a setup fee?

No. Site build, onboarding and training are included in the annual fee.

DTiQ: Who owns DTiQ?

Digital Alpha holds a majority stake following a $200 million investment that bought out Bain Capital, BV Investment Partners and others, alongside a Cisco Meraki partnership.

MyRec.com: Are card fees included?

No. Credit card processing is separate and you arrange your own merchant account.

DTiQ: Does it integrate with my POS?

Yes, with major restaurant and convenience store point of sale systems, which is what allows transaction exceptions to be replayed on video.

MyRec.com: Is there a contract?

No long-term contract is required, which is unusual in municipal software.

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