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Cybersecurity · head to head

HID Global vs Vigilant Solutions

HID Global logo

HID Global

Cybersecurity

Physical access control, credential issuance and workforce authentication hardware and software

From
On request
Free plan
No
Full reviewWebsite
Vigilant Solutions logo

Vigilant Solutions

Government

License Plate Recognition Analytics

From
$1000/month
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: HID Global sales run through integrators, so the price you get depends on which partner quotes it and there is no published list to negotiate against.; Vigilant Solutions vigilant Solutions' product line, as captured before its Motorola Solutions acquisition (Internet Archive capture, 8 January 2020), was named Vigilant PlateSearch, FaceSearch, BallisticSearch and CrimeSearch, sold to law enforcement with no published pricing
  • They diverge on capability: HID Global covers Physical access readers, Vigilant Solutions covers License Plate Recognition.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which HID Global and Vigilant Solutions actually diverge.

Attributes where HID Global and Vigilant Solutions differ
AttributeHID GlobalVigilant Solutions
Starting priceOn request$1000/month
Pricing modelquotesubscription
PlatformsWeb, Windows, iOS, AndroidWeb, Desktop, Mobile
CategoryCybersecurityGovernment
FoundedUnknown1928

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in HID Global

  • Physical access readers
  • Mobile access
  • Seos credential technology
  • Card issuance
  • Workforce authentication
  • Visitor management

Only in Vigilant Solutions

  • License Plate Recognition
  • Vehicle Database
  • Real-time Alerts
  • Analytics
  • Mobile LPR
  • CAD Systems
  • RMS
  • Federal Databases

What people use each for

The jobs each tool is most often brought in to do.

HID Global

  • An enterprise moving from plastic badges to phone-based credentials without replacing every reader in the estatenot Vigilant Solutions
  • A government agency needing card issuance and PKI credentials under a national identity programmenot Vigilant Solutions
  • A hospital consolidating access control, visitor screening and clinician authentication onto one credentialnot Vigilant Solutions
  • An organisation retiring cloneable legacy proximity cards after a physical penetration test found them trivially copiednot Vigilant Solutions

Vigilant Solutions

  • Citizen Servicesnot HID Global
  • Records Managementnot HID Global
  • Public Safetynot HID Global
  • Civic Engagementnot HID Global

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

HID Global

  • Sales run through integrators, so the price you get depends on which partner quotes it and there is no published list to negotiate against.
  • Mobile credentials are charged per identity as an ongoing fee, which converts a one-off card cost into a recurring per-employee subscription that budgets rarely anticipate.
  • Large estates run mixed generations of readers, so a credential upgrade is a multi-year hardware programme and the software licence is a small fraction of the true cost.
  • Legacy credential technologies still widely deployed have documented cloning weaknesses, and HID commercial interest in selling the replacement does not remove your exposure in the interim.
  • The portfolio spans hardware, firmware and several acquired software products, so integration between HID own components is less consistent than the single-vendor pitch implies.

Vigilant Solutions

  • Vigilant Solutions' product line, as captured before its Motorola Solutions acquisition (Internet Archive capture, 8 January 2020), was named Vigilant PlateSearch, FaceSearch, BallisticSearch and CrimeSearch, sold to law enforcement with no published pricing

Pricing, plan by plan

HID Global

On request
  • HID Access and Identity Products$undefined/year
    • Hardware, credentials and software quoted through channel partners
    • Credential costs charged per card or per mobile identity
    • Reader hardware and installation quoted separately

Vigilant Solutions

$1000/month
  • LPR Analytics$1000/month
    • LPR Cameras
    • Database Access
    • Analytics

Which should you pick?

Choose HID Global if

  • You need physical access readers.
  • You work on Web, Windows, iOS, Android.
  • You also want mobile access.
HID Global review

Choose Vigilant Solutions if

  • You need license plate recognition.
  • You work on Web, Desktop, Mobile.
  • You also want vehicle database.
Vigilant Solutions review

Questions people ask

Is HID Global or Vigilant Solutions better?
Neither clearly leads. HID Global starts at On request and Vigilant Solutions at $1000/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, HID Global or Vigilant Solutions?
HID Global starts at On request and Vigilant Solutions at $1000/month.
Does HID Global or Vigilant Solutions run on more platforms?
HID Global runs on Web, Windows, iOS, Android. Vigilant Solutions runs on Web, Desktop, Mobile.
What is HID Global best used for?
HID Global is most often used for an enterprise moving from plastic badges to phone-based credentials without replacing every reader in the estate, a government agency needing card issuance and pki credentials under a national identity programme, a hospital consolidating access control, visitor screening and clinician authentication onto one credential, an organisation retiring cloneable legacy proximity cards after a physical penetration test found them trivially copied. Of those, an enterprise moving from plastic badges to phone-based credentials without replacing every reader in the estate and a government agency needing card issuance and pki credentials under a national identity programme are not what Vigilant Solutions is typically brought in for.
What can HID Global do that Vigilant Solutions cannot?
HID Global covers Physical access readers, Mobile access, Seos credential technology, Card issuance. Vigilant Solutions covers License Plate Recognition, Vehicle Database, Real-time Alerts, Analytics.

Answered from the vendors’ own pages

HID Global: Do we have to replace readers to use mobile credentials?

Often yes, at least in part. Reader capability determines which credential technologies work, and that hardware cost dominates the business case.

Vigilant Solutions: How do I get pricing information for Vigilant Solutions?

Vigilant Solutions does not publish pricing on their website. Customers must contact Motorola Solutions' sales team directly to request a pricing estimate or discuss their specific requirements.

Source
HID Global: Are mobile credentials cheaper than cards?

Not necessarily. Cards are a one-off cost per employee, mobile identities are typically a recurring charge, so the crossover depends on staff turnover.

Vigilant Solutions: Is there a free demo or trial available?

Yes, Motorola Solutions (which now owns Vigilant Solutions) offers a free customized demo conducted by security experts. Users can request a demo on the product page without obligation.

Source
HID Global: Can we buy directly from HID?

Generally not for access control deployments. Products are sold and installed through channel partners, so partner selection is part of the buying decision.

Vigilant Solutions: Can I get a pricing estimate without committing?

Yes, customers can provide details about their requirements through the website to receive a no-obligation pricing estimate from Motorola Solutions. This allows evaluation of potential costs before making any commitment.

Source
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