Cybersecurity · head to head
DTiQ vs eCode360

DTiQ
Cybersecurity
Managed video loss prevention with human auditors for restaurants, convenience stores and retail
- From
- On request
- Free plan
- No
The short version
- Each has a real cost: DTiQ you are buying labour, so the cost per site is far higher than a self-service video licence and it does not fall as camera prices do.; eCode360 eCode360's own vendor site now redirects to ICC Code Solutions, stating eCode360 is now part of ICC Innovation, indicating General Code has been absorbed into ICC rather than operating as an independent vendor
- They diverge on capability: DTiQ covers SmartAudit, eCode360 covers Online Code Publishing.
- Prices and features above were last checked on 1 September 2026.
Where they differ
Only the attributes on which DTiQ and eCode360 actually diverge.
Identical on both: free tier (No), platforms (Web, iOS, Android), user rating (Not yet rated).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in DTiQ
- SmartAudit
- POS transaction linking
- 360iQ platform
- Exception alerting
- Drive-through timing
- Food safety and compliance checks
- Managed installation
Only in eCode360
- Online Code Publishing
- Zoning Map Integration
- Advanced Search
- Code Comparison
- Mobile Responsive
- ArcGIS
- Zoning Software
- Document Systems
What people use each for
The jobs each tool is most often brought in to do.
DTiQ
- A multi-unit quick service franchisee who has no one available to review video across fifteen storesnot eCode360
- A convenience store chain investigating till fraud by matching voids to what actually happened at the counternot eCode360
- An operator enforcing drive-through service time standards across locations from evidence rather than anecdotenot eCode360
- A brand auditing food safety and cleanliness compliance at franchise sites without sending a field managernot eCode360
eCode360
- Citizen Servicesnot DTiQ
- Records Managementnot DTiQ
- Public Safetynot DTiQ
- Civic Engagementnot DTiQ
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
DTiQ
- You are buying labour, so the cost per site is far higher than a self-service video licence and it does not fall as camera prices do.
- Audits are sampled, not continuous, so a problem outside the reviewed window is invisible and the score is a statistical impression rather than a complete record.
- Nothing is published on price and the commercial shape is a multi-year managed service agreement, which is harder to exit than a software subscription and typically involves bundled hardware you do not own.
- Ownership changed in a $200 million Digital Alpha led investment tied to a Cisco Meraki partnership, so the hardware and network roadmap may shift under an existing estate.
- It is built around restaurant, convenience and retail operating models, so an organisation outside those verticals gets a generic video product and pays for an audit methodology that does not fit its work.
eCode360
- eCode360's own vendor site now redirects to ICC Code Solutions, stating eCode360 is now part of ICC Innovation, indicating General Code has been absorbed into ICC rather than operating as an independent vendor
- ICC Code Solutions' own eCode360 page lists a Professional Subscription at $195 per year in USD for read access to the eCode library, separate from the municipal codification subscriptions sold to local governments
Pricing, plan by plan
DTiQ
On request- DTiQ managed service$undefined/month
- Priced per location as a managed service, not per camera
- Audit frequency and scope determine the rate
- Hardware and installation bundled into the service agreement
eCode360
$175/month- eCode360$175/month
- Online Codes
- Zoning Integration
- Mobile Access
Which should you pick?
Choose DTiQ if
- You need smartaudit.
- You work on Web, iOS, Android.
- You also want pos transaction linking.
Choose eCode360 if
- You need online code publishing.
- You work on Web, Ios, Android.
- You also want zoning map integration.
Questions people ask
- Is DTiQ or eCode360 better?
- Neither clearly leads. DTiQ starts at On request and eCode360 at $175/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, DTiQ or eCode360?
- DTiQ starts at On request and eCode360 at $175/month.
- Does DTiQ or eCode360 run on more platforms?
- DTiQ runs on Web, iOS, Android. eCode360 runs on Web, Ios, Android.
- What is DTiQ best used for?
- DTiQ is most often used for a multi-unit quick service franchisee who has no one available to review video across fifteen stores, a convenience store chain investigating till fraud by matching voids to what actually happened at the counter, an operator enforcing drive-through service time standards across locations from evidence rather than anecdote, a brand auditing food safety and cleanliness compliance at franchise sites without sending a field manager. Of those, a multi-unit quick service franchisee who has no one available to review video across fifteen stores and a convenience store chain investigating till fraud by matching voids to what actually happened at the counter are not what eCode360 is typically brought in for.
- What can DTiQ do that eCode360 cannot?
- DTiQ covers SmartAudit, POS transaction linking, 360iQ platform, Exception alerting. eCode360 covers Online Code Publishing, Zoning Map Integration, Advanced Search, Code Comparison.
Answered from the vendors’ own pages
DTiQ: Is DTiQ a video management system?
Not primarily. It is a managed service where human auditors review your footage and deliver scored reports. The platform exists to support that service.
DTiQ: How is it priced?
Per location as a managed service, based on audit scope and frequency, with hardware and installation bundled. Nothing is published.
DTiQ: Who owns DTiQ?
Digital Alpha holds a majority stake following a $200 million investment that bought out Bain Capital, BV Investment Partners and others, alongside a Cisco Meraki partnership.
DTiQ: Does it integrate with my POS?
Yes, with major restaurant and convenience store point of sale systems, which is what allows transaction exceptions to be replayed on video.
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