Softwr

Cybersecurity · head to head

DTiQ vs mySidewalk

DTiQ logo

DTiQ

Cybersecurity

Managed video loss prevention with human auditors for restaurants, convenience stores and retail

From
On request
Free plan
No
Full reviewWebsite
mySidewalk logo

mySidewalk

Government

Community data dashboards for local government and public health, prewired to federal datasets

From
On request
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: DTiQ you are buying labour, so the cost per site is far higher than a self-service video licence and it does not fall as camera prices do.; mySidewalk it produces analysis and presentation rather than operational change, so the value has to be re argued at every renewal against services with more visible outputs.
  • They diverge on capability: DTiQ covers SmartAudit, mySidewalk covers Prewired federal datasets.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which DTiQ and mySidewalk actually diverge.

Attributes where DTiQ and mySidewalk differ
AttributeDTiQmySidewalk
PlatformsWeb, iOS, AndroidWeb
CategoryCybersecurityGovernment

Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in DTiQ

  • SmartAudit
  • POS transaction linking
  • 360iQ platform
  • Exception alerting
  • Drive-through timing
  • Food safety and compliance checks
  • Managed installation

Only in mySidewalk

  • Prewired federal datasets
  • Margin of error handling
  • Custom geographies
  • Published dashboards
  • Local data integration
  • Report generation

What people use each for

The jobs each tool is most often brought in to do.

DTiQ

  • A multi-unit quick service franchisee who has no one available to review video across fifteen storesnot mySidewalk
  • A convenience store chain investigating till fraud by matching voids to what actually happened at the counternot mySidewalk
  • An operator enforcing drive-through service time standards across locations from evidence rather than anecdotenot mySidewalk
  • A brand auditing food safety and cleanliness compliance at franchise sites without sending a field managernot mySidewalk

mySidewalk

  • A public health department producing a community health needs assessment on deadlinenot DTiQ
  • A city applying for federal funding that requires demographic and disparity evidence for a service areanot DTiQ
  • An agency that lost its only analyst who understood American Community Survey margins of errornot DTiQ
  • A council wanting published neighbourhood indicator dashboards residents can browsenot DTiQ

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

DTiQ

  • You are buying labour, so the cost per site is far higher than a self-service video licence and it does not fall as camera prices do.
  • Audits are sampled, not continuous, so a problem outside the reviewed window is invisible and the score is a statistical impression rather than a complete record.
  • Nothing is published on price and the commercial shape is a multi-year managed service agreement, which is harder to exit than a software subscription and typically involves bundled hardware you do not own.
  • Ownership changed in a $200 million Digital Alpha led investment tied to a Cisco Meraki partnership, so the hardware and network roadmap may shift under an existing estate.
  • It is built around restaurant, convenience and retail operating models, so an organisation outside those verticals gets a generic video product and pays for an audit methodology that does not fit its work.

mySidewalk

  • It produces analysis and presentation rather than operational change, so the value has to be re argued at every renewal against services with more visible outputs.
  • Budget frequently comes from a grant, which means the subscription is exposed when the grant cycle ends rather than being protected as core infrastructure.
  • The prewired datasets are American, so the platform has effectively no value outside United States federal statistical sources.
  • Analytical depth is bounded by what the platform exposes, so an agency with a genuine analyst will hit the ceiling and move to a statistical environment.
  • Small area estimates remain small area estimates, and presenting them as polished dashboards can lend unwarranted confidence to figures whose error bars overlap.

Pricing, plan by plan

DTiQ

On request
  • DTiQ managed service$undefined/month
    • Priced per location as a managed service, not per camera
    • Audit frequency and scope determine the rate
    • Hardware and installation bundled into the service agreement

mySidewalk

On request
  • mySidewalk$undefined/year
    • Quoted annually by agency scope and dataset needs
    • Custom geography and local data integration work priced separately
    • No public price list, though agency contracts are public records

Which should you pick?

Choose DTiQ if

  • You need smartaudit.
  • You work on Web, iOS, Android.
  • You also want pos transaction linking.
DTiQ review

Choose mySidewalk if

  • You need prewired federal datasets.
  • You also want margin of error handling.
mySidewalk review

Questions people ask

Is DTiQ or mySidewalk better?
Neither clearly leads. DTiQ starts at On request and mySidewalk at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, DTiQ or mySidewalk?
DTiQ starts at On request and mySidewalk at On request.
Does DTiQ or mySidewalk run on more platforms?
DTiQ runs on Web, iOS, Android. mySidewalk runs on Web.
What is DTiQ best used for?
DTiQ is most often used for a multi-unit quick service franchisee who has no one available to review video across fifteen stores, a convenience store chain investigating till fraud by matching voids to what actually happened at the counter, an operator enforcing drive-through service time standards across locations from evidence rather than anecdote, a brand auditing food safety and cleanliness compliance at franchise sites without sending a field manager. Of those, a multi-unit quick service franchisee who has no one available to review video across fifteen stores and a convenience store chain investigating till fraud by matching voids to what actually happened at the counter are not what mySidewalk is typically brought in for.
What can DTiQ do that mySidewalk cannot?
DTiQ covers SmartAudit, POS transaction linking, 360iQ platform, Exception alerting. mySidewalk covers Prewired federal datasets, Margin of error handling, Custom geographies, Published dashboards.

Answered from the vendors’ own pages

DTiQ: Is DTiQ a video management system?

Not primarily. It is a managed service where human auditors review your footage and deliver scored reports. The platform exists to support that service.

mySidewalk: What problem does it actually solve?

Correct use of American Community Survey and federal health data for small geographies, which is difficult and is usually held by one person in an agency.

DTiQ: How is it priced?

Per location as a managed service, based on audit scope and frequency, with hardware and installation bundled. Nothing is published.

mySidewalk: Is it useful outside the United States?

No. Its value is the maintained pipeline into US federal statistical datasets.

DTiQ: Who owns DTiQ?

Digital Alpha holds a majority stake following a $200 million investment that bought out Bain Capital, BV Investment Partners and others, alongside a Cisco Meraki partnership.

mySidewalk: Who buys it?

Mostly public health departments and city planning or performance teams, often funded from a grant that requires the evidence it produces.

DTiQ: Does it integrate with my POS?

Yes, with major restaurant and convenience store point of sale systems, which is what allows transaction exceptions to be replayed on video.

mySidewalk: Can we see comparable contract values?

Yes. Agency contracts are public records and appear in council and health board agenda materials.

Share

Related pages

More on DTiQ

More on mySidewalk

Keep looking

Other head to heads