Healthcare & Medical · head to head
DrChrono vs Figure 1
DrChrono
Healthcare & Medical
All-in-one medical practice management and EHR platform
- From
- On request
- Rated
- -
Figure 1
Healthcare & Medical
Medical photography and knowledge sharing platform
- From
- Free
- Rated
- -
The short version
- Only Figure 1 has a free tier, so it costs nothing to try first.
- They diverge on capability: DrChrono covers Electronic Health Records, Figure 1 covers Case Sharing.
Where they differ
Only the attributes on which DrChrono and Figure 1 actually diverge.
Identical on both: user rating (Not yet rated), category (Healthcare & Medical).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in DrChrono
- Electronic Health Records
- Appointment Scheduling
- Medical Billing
- ePrescribing
- Patient Portal
- Telehealth
- Labs
- Pharmacies
Only in Figure 1
- Case Sharing
- Secure Messaging
- Image Upload
- Knowledge Discovery
- CME Access
- Collaboration
- HIPAA Compliant
- BAA
Both cover
- HIPAA
- Cloud deployment
- Web support
- Mobile support
What people use each for
The jobs each tool is most often brought in to do.
DrChrono
- Patient Care
- Medical Records
- Practice Management
- Telehealth
Figure 1
- Patient Care
- Medical Records
- Practice Management
- Telehealth
Both are used for patient care, medical records, practice management, telehealth, on those jobs the choice comes down to price and fit rather than capability.
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
DrChrono
- iOS-only mobile app with no Android support, limiting accessibility for non-Apple users
- Multi-provider scheduling lacks flexibility, forcing practices to use manual workarounds
- Medical billing is unreliable and complex, with claims processing cited as difficult and error-prone
- Billing features only available in higher-tier plans
- Support quality declined post-acquisition by EverHealth, with slower response times
- Auto-renewal contracts with unclear disclosure and restricted data portability when switching
- No published pricing, requires sales contact for quotes
Figure 1
Nothing recorded yet. See the Figure 1 review.
Pricing, plan by plan
DrChrono
On request- Prometheus$undefined/mo
- Core EHR
- Limited users
- Hippocrates$undefined/mo
- EHR + Practice Management
- Multiple providers
- Apollo$undefined/mo
- Full features
- Advanced analytics
- Apollo Plus$undefined/mo
- Apollo features
- Premium support
- Add-on integrations
Figure 1
Free- FreeFree
- Access to cases
- HIPAA-compliant
- Secure sharing
Which should you pick?
Choose DrChrono if
- You need electronic health records.
- You work on iOS, iPad, Web.
- You also want appointment scheduling.
Choose Figure 1 if
- You need case sharing.
- You want to start without paying.
- You work on Web, Mobile.
- You also want secure messaging.
Questions people ask
- Is DrChrono or Figure 1 better?
- Neither clearly leads. DrChrono starts at On request and Figure 1 at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, DrChrono or Figure 1?
- Figure 1 has a free tier; the other does not. Paid plans start at On request for DrChrono and Free for Figure 1.
- Does DrChrono or Figure 1 run on more platforms?
- DrChrono runs on iOS, iPad, Web. Figure 1 runs on Web, Mobile.
- Can I use Figure 1 for free?
- Yes. Figure 1 has a free tier, so you can try it without paying. DrChrono starts at On request.
- What is DrChrono best used for?
- DrChrono is most often used for patient care, medical records, practice management, telehealth.
- What can DrChrono do that Figure 1 cannot?
- DrChrono covers Electronic Health Records, Appointment Scheduling, Medical Billing, ePrescribing. Figure 1 covers Case Sharing, Secure Messaging, Image Upload, Knowledge Discovery. Both handle HIPAA, Cloud deployment, Web support, Mobile support.
Answered from the vendors’ own pages
DrChrono: What platforms does DrChrono support?
DrChrono is built primarily for Apple devices, with a native iPad app and iOS mobile app. Android users are limited to web browser access without full mobile functionality.
SourceDrChrono: Does DrChrono include practice management and medical billing?
Yes. DrChrono combines EHR, practice management, and medical billing into one platform. However, billing features are only available in higher-tier plans, and users report unreliable claims processing.
SourceDrChrono: How much does DrChrono cost?
DrChrono uses four pricing tiers (Prometheus, Hippocrates, Apollo, and Apollo Plus) but does not publish pricing. Costs vary by provider count and add-ons. Interested users must contact sales for custom quotes.
SourceDrChrono: Can I do patient messaging in DrChrono?
Patient messaging is available but only as an add-on feature with additional costs beyond the base subscription.
SourceDrChrono: Does DrChrono include ePrescribing?
Yes. DrChrono includes integrated ePrescribing capabilities built into the platform for prescription management.
SourceRelated pages
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