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Dovetail Dental vs NextGen Enterprise EHR

D

Dovetail Dental

Software

AI-powered dental analytics and insights

From
$299/month
Rated
-
Full reviewWebsite
NextGen Enterprise EHR logo

NextGen Enterprise EHR

Software

Enterprise-grade EHR and RCM for large healthcare organizations

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Dovetail Dental slow customer service with issues unresolved for weeks; NextGen Enterprise EHR nextGen Enterprise is designed for mid-size to enterprise practices with 10 or more providers, per the vendor product page
  • They diverge on capability: Dovetail Dental covers AI treatment recommendations, NextGen Enterprise EHR covers Electronic Health Records.

Where they differ

Only the attributes on which Dovetail Dental and NextGen Enterprise EHR actually diverge.

Attributes where Dovetail Dental and NextGen Enterprise EHR differ
AttributeDovetail DentalNextGen Enterprise EHR
Starting price$299/monthOn request
Pricing modelsubscriptionquote
PlatformsWeb, Windows, macOS, iOS, AndroidWeb, Desktop
Founded20181997

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Dovetail Dental

  • AI treatment recommendations
  • Patient behavior prediction
  • Revenue analytics
  • Practice benchmarking
  • Performance dashboards
  • Dentrix
  • Eaglesoft
  • Open Dental

Only in NextGen Enterprise EHR

  • Electronic Health Records
  • Clinical Documentation
  • Revenue Cycle Management
  • Patient Management
  • Analytics
  • Interoperability
  • Reporting
  • HL7

Both cover

  • Cloud deployment
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Dovetail Dental

  • Practice optimizationnot NextGen Enterprise EHR
  • Revenue growthnot NextGen Enterprise EHR
  • Patient retentionnot NextGen Enterprise EHR

NextGen Enterprise EHR

  • Patient Carenot Dovetail Dental
  • Medical Recordsnot Dovetail Dental
  • Practice Managementnot Dovetail Dental
  • Telehealthnot Dovetail Dental

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Dovetail Dental

  • Slow customer service with issues unresolved for weeks
  • Performance issues during peak usage times
  • Limited integrations with other dental software
  • Pricing information not publicly disclosed, requires custom quotes

NextGen Enterprise EHR

  • NextGen Enterprise is designed for mid-size to enterprise practices with 10 or more providers, per the vendor product page

Pricing, plan by plan

Dovetail Dental

$299/month
  • Growth$299/month
    • Treatment analytics
    • Patient insights
    • Revenue tracking
  • Enterprise$599/month
    • Advanced AI
    • Predictive analytics
    • Multi-location

NextGen Enterprise EHR

On request

No published plan breakdown. See the NextGen Enterprise EHR review.

Which should you pick?

Choose Dovetail Dental if

  • You need ai treatment recommendations.
  • You work on Web, Windows, macOS, iOS, Android.
  • You also want patient behavior prediction.
Dovetail Dental review

Choose NextGen Enterprise EHR if

  • You need electronic health records.
  • You work on Web, Desktop.
  • You also want clinical documentation.
NextGen Enterprise EHR review

Questions people ask

Is Dovetail Dental or NextGen Enterprise EHR better?
Neither clearly leads. Dovetail Dental starts at $299/month and NextGen Enterprise EHR at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Dovetail Dental or NextGen Enterprise EHR?
Dovetail Dental starts at $299/month and NextGen Enterprise EHR at On request.
Does Dovetail Dental or NextGen Enterprise EHR run on more platforms?
Dovetail Dental runs on Web, Windows, macOS, iOS, Android. NextGen Enterprise EHR runs on Web, Desktop.
What is Dovetail Dental best used for?
Dovetail Dental is most often used for practice optimization, revenue growth, patient retention. Of those, practice optimization and revenue growth are not what NextGen Enterprise EHR is typically brought in for.
What can Dovetail Dental do that NextGen Enterprise EHR cannot?
Dovetail Dental covers AI treatment recommendations, Patient behavior prediction, Revenue analytics, Practice benchmarking. NextGen Enterprise EHR covers Electronic Health Records, Clinical Documentation, Revenue Cycle Management, Patient Management. Both handle Cloud deployment, Web support.

Answered from the vendors’ own pages

Dovetail Dental: Is Dovetail Dental cloud-based?

Yes, Dovetail is a cloud-based electronic dental record and practice management solution. Users can access it from any computer, tablet, or phone with an internet connection. No servers or cables need to be installed.

Source
Dovetail Dental: What platforms and devices does Dovetail support?

Dovetail is accessible via web browsers on Windows and macOS computers, as well as on mobile tablets and phones. It is designed as a browser-based application with no installation required.

Source
Dovetail Dental: Is Dovetail HIPAA compliant and certified?

Yes, Dovetail is ONC-certified and HIPAA-compliant. Version 1.4 received 2014 Meaningful Use certification from the ONC Authorized Certification Body.

Source
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