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Dental · head to head

Dovetail Dental vs Doxy.me

D

Dovetail Dental

Dental

AI-powered dental analytics and insights

From
$299/month
Rated
-
Full reviewWebsite
Doxy.me logo

Doxy.me

Healthcare & Medical

Simple and free telemedicine for healthcare providers

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Doxy.me has a free tier, so it costs nothing to try first.
  • Each has a real cost: Dovetail Dental slow customer service with issues unresolved for weeks; Doxy.me free plan restricted to one-on-one sessions, limiting utility for group therapy or multi-specialist consultations
  • They diverge on capability: Dovetail Dental covers AI treatment recommendations, Doxy.me covers Video Visits.

Where they differ

Only the attributes on which Dovetail Dental and Doxy.me actually diverge.

Attributes where Dovetail Dental and Doxy.me differ
AttributeDovetail DentalDoxy.me
Starting price$299/monthFree
Pricing modelsubscriptionUnknown
Free tierNoYes
PlatformsWeb, Windows, macOS, iOS, AndroidWeb, iOS, Android
CategoryDentalHealthcare & Medical
Founded20182013

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Dovetail Dental

  • AI treatment recommendations
  • Patient behavior prediction
  • Revenue analytics
  • Practice benchmarking
  • Performance dashboards
  • Dentrix
  • Eaglesoft
  • Open Dental

Only in Doxy.me

  • Video Visits
  • Waiting Room
  • Screen Sharing
  • File Sharing
  • EHR Systems
  • HIPAA
  • BAA

Both cover

  • HIPAA Compliant
  • Cloud deployment
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Dovetail Dental

  • Practice optimizationnot Doxy.me
  • Revenue growthnot Doxy.me
  • Patient retentionnot Doxy.me

Doxy.me

  • Patient Carenot Dovetail Dental
  • Medical Recordsnot Dovetail Dental
  • Practice Managementnot Dovetail Dental
  • Telehealthnot Dovetail Dental

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Dovetail Dental

  • Slow customer service with issues unresolved for weeks
  • Performance issues during peak usage times
  • Limited integrations with other dental software
  • Pricing information not publicly disclosed, requires custom quotes

Doxy.me

  • Free plan restricted to one-on-one sessions, limiting utility for group therapy or multi-specialist consultations
  • Occasional connection glitches and dropped sessions reported by some users
  • Poor video quality and lag in rural or low-bandwidth areas

Pricing, plan by plan

Dovetail Dental

$299/month
  • Growth$299/month
    • Treatment analytics
    • Patient insights
    • Revenue tracking
  • Enterprise$599/month
    • Advanced AI
    • Predictive analytics
    • Multi-location

Doxy.me

Free
  • FreeFree
    • Unlimited call minutes
    • HIPAA compliance
    • One-on-one sessions only
  • Professional$35/month
    • HD video
    • Screen sharing
    • Group calls
  • Clinic$50/month
    • HD video
    • Screen sharing
    • Group calls

Which should you pick?

Choose Dovetail Dental if

  • You need ai treatment recommendations.
  • You work on Web, Windows, macOS, iOS, Android.
  • You also want patient behavior prediction.
Dovetail Dental review

Choose Doxy.me if

  • You need video visits.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want waiting room.
Doxy.me review

Questions people ask

Is Dovetail Dental or Doxy.me better?
Neither clearly leads. Dovetail Dental starts at $299/month and Doxy.me at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Dovetail Dental or Doxy.me?
Doxy.me has a free tier; the other does not. Paid plans start at $299/month for Dovetail Dental and Free for Doxy.me.
Does Dovetail Dental or Doxy.me run on more platforms?
Dovetail Dental runs on Web, Windows, macOS, iOS, Android. Doxy.me runs on Web, iOS, Android.
Can I use Doxy.me for free?
Yes. Doxy.me has a free tier, so you can try it without paying. Dovetail Dental starts at $299/month.
What is Dovetail Dental best used for?
Dovetail Dental is most often used for practice optimization, revenue growth, patient retention. Of those, practice optimization and revenue growth are not what Doxy.me is typically brought in for.
What can Dovetail Dental do that Doxy.me cannot?
Dovetail Dental covers AI treatment recommendations, Patient behavior prediction, Revenue analytics, Practice benchmarking. Doxy.me covers Video Visits, Waiting Room, Screen Sharing, File Sharing. Both handle HIPAA Compliant, Cloud deployment, Web support.

Answered from the vendors’ own pages

Dovetail Dental: Is Dovetail Dental cloud-based?

Yes, Dovetail is a cloud-based electronic dental record and practice management solution. Users can access it from any computer, tablet, or phone with an internet connection. No servers or cables need to be installed.

Source
Doxy.me: How much does Doxy.me cost?

Doxy.me offers a free plan with HIPAA compliance, Professional plan at $35 per provider per month, and Clinic plan at $50 per provider per month. Enterprise pricing available on request.

Source
Dovetail Dental: What platforms and devices does Dovetail support?

Dovetail is accessible via web browsers on Windows and macOS computers, as well as on mobile tablets and phones. It is designed as a browser-based application with no installation required.

Source
Doxy.me: Does the free plan include all features?

The free Doxy.me plan includes unlimited call minutes and HIPAA compliance. Advanced features like group calls, HD video, and screen sharing require paid plans.

Source
Dovetail Dental: Is Dovetail HIPAA compliant and certified?

Yes, Dovetail is ONC-certified and HIPAA-compliant. Version 1.4 received 2014 Meaningful Use certification from the ONC Authorized Certification Body.

Source
Doxy.me: Do patients need to create an account to join a session?

No, Doxy.me allows you to offer secure sessions without requiring clients to create accounts, with a customizable waiting room experience.

Source
Doxy.me: Is Doxy.me HIPAA compliant?

Yes, Doxy.me is HIPAA compliant with a signed Business Associate Agreement, available on both free and paid plans.

Source
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