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Government · head to head

DocuWare vs Mimecast

DocuWare logo

DocuWare

Government

Document Management and Workflow Automation

From
On request
Free plan
No
Full reviewWebsite
Mimecast logo

Mimecast

Cybersecurity

Email and collaboration security

From
$4/month
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: DocuWare complex setup requiring significant IT effort before full functionality is achieved; Mimecast no pricing is published for any product or plan, and every route ends at a quote or demo request
  • They diverge on capability: DocuWare covers Document Storage, Mimecast covers Advanced threat detection.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which DocuWare and Mimecast actually diverge.

Attributes where DocuWare and Mimecast differ
AttributeDocuWareMimecast
Starting priceOn request$4/month
Pricing modelUnknownsubscription
PlatformsWeb, iOS, AndroidEmail, Cloud, Collaboration
CategoryGovernmentCybersecurity
Founded19882003

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in DocuWare

  • Document Storage
  • Intelligent Indexing
  • Workflow Automation
  • Mobile Access
  • Electronic Signatures
  • SAP
  • QuickBooks
  • Web support

Only in Mimecast

  • Advanced threat detection
  • Secure sharing
  • Email encryption
  • Message tracking
  • Email archiving
  • Legal hold
  • eDiscovery
  • Backup and recovery

Both cover

  • Microsoft 365

What people use each for

The jobs each tool is most often brought in to do.

DocuWare

  • Citizen Servicesnot Mimecast
  • Records Managementnot Mimecast
  • Public Safetynot Mimecast
  • Civic Engagementnot Mimecast

Mimecast

  • Email security filtering against phishing and targeted attacksnot DocuWare
  • Email archiving, continuity and compliance for organisationsnot DocuWare

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

DocuWare

  • Complex setup requiring significant IT effort before full functionality is achieved
  • Limited user interface customization restricting tailored workflows and branding
  • Performance slowdowns when processing large document volumes or handling many simultaneous users
  • Search requires exact matches and is case-sensitive, limiting usability
  • Limited offline access with mobile app offering reduced functionality
  • Integration challenges with major ERP platforms
  • Steep initial investment, particularly for migrating older systems

Mimecast

  • No pricing is published for any product or plan, and every route ends at a quote or demo request
  • The platform is split into separately sold products for email security, awareness training, data protection and governance
  • Collaboration threat protection, DMARC analysis, incident response and email archiving are all further add ons on top of those

Pricing, plan by plan

DocuWare

On request

No published plan breakdown. See the DocuWare review.

Mimecast

$4/month
  • Defender$4/month
    • Per user
    • Threat protection
    • Impersonation prevention
  • Archive$3/month
    • Email archiving
    • Legal hold
    • Search & recall
  • Unified$6/month
    • All Defender features
    • All Archive features
    • Backup

Which should you pick?

Choose DocuWare if

  • You need document storage.
  • You work on Web, iOS, Android.
  • You also want intelligent indexing.
DocuWare review

Choose Mimecast if

  • You need advanced threat detection.
  • You work on Email, Cloud, Collaboration.
  • You also want secure sharing.
Mimecast review

Questions people ask

Is DocuWare or Mimecast better?
Neither clearly leads. DocuWare starts at On request and Mimecast at $4/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, DocuWare or Mimecast?
DocuWare starts at On request and Mimecast at $4/month.
Does DocuWare or Mimecast run on more platforms?
DocuWare runs on Web, iOS, Android. Mimecast runs on Email, Cloud, Collaboration.
What is DocuWare best used for?
DocuWare is most often used for citizen services, records management, public safety, civic engagement. Of those, citizen services and records management are not what Mimecast is typically brought in for.
What can DocuWare do that Mimecast cannot?
DocuWare covers Document Storage, Intelligent Indexing, Workflow Automation, Mobile Access. Mimecast covers Advanced threat detection, Secure sharing, Email encryption, Message tracking. Both handle Microsoft 365.

Answered from the vendors’ own pages

DocuWare: Is DocuWare available as cloud or on-premises?

DocuWare is available as both a cloud-based SaaS solution and as an on-premises deployment option.

Source
Mimecast: How much does Mimecast cost?

Mimecast does not publish pricing on its website. Customers must request a custom quote by contacting the sales team at +1 617 393 7000 or using the Get a Quote button.

Source
DocuWare: What platforms does DocuWare support?

DocuWare is available as a web-based platform accessible via browser, with mobile apps available on iOS and Android.

Source
Mimecast: Is there a free trial of Mimecast?

Mimecast's trial and pricing options are not specified on the public website. Contact sales at +1 617 393 7000 or through their support portal at mimecastsupport.zendesk.com for trial availability.

Source
DocuWare: Does DocuWare offer offline access?

DocuWare has limited offline access capabilities. The mobile app offers fewer features compared to the desktop version.

Source
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