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Healthcare · head to head

Dentrix vs Onward Vet

Dentrix logo

Dentrix

Healthcare

The Most Trusted Name in Dental Practice Management

From
$299/month
Rated
-
Full reviewWebsite
Onward Vet logo

Onward Vet

Veterinary

Small-vendor cloud practice management sold on flat subscription with unlimited users

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Dentrix the Dentrix product page publishes no price and no licence term, and directs buyers to request a demo or contact the vendor; Onward Vet the vendor is small, so support depth, release pace and the ability to absorb a serious outage are all limited compared with IDEXX, Covetrus or the larger cloud vendors.
  • They diverge on capability: Dentrix covers Patient scheduling, Onward Vet covers Flat practice subscription.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Dentrix and Onward Vet actually diverge.

Attributes where Dentrix and Onward Vet differ
AttributeDentrixOnward Vet
Starting price$299/monthOn request
Pricing modelsubscriptionquote
PlatformsWindows, Web, ApiWeb, iOS, Android
CategoryHealthcareVeterinary
Founded1989Unknown

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Dentrix

  • Patient scheduling
  • Electronic health records
  • Treatment planning
  • Insurance claim processing
  • Clinical charting
  • Imaging integration
  • Patient communication
  • Revenue cycle management

Only in Onward Vet

  • Flat practice subscription
  • Cloud hosted
  • Medical records and SOAP
  • Estimates and treatment plans
  • Client communication
  • Laboratory integration

What people use each for

The jobs each tool is most often brought in to do.

Dentrix

  • Practice management, charting and scheduling for dental officesnot Onward Vet
  • Dental insurance claims, treatment planning and patient billingnot Onward Vet
  • Managing imaging alongside clinical records in one systemnot Onward Vet

Onward Vet

  • A clinic with a large rota of part-time technicians and receptionists where per-seat pricing is disproportionatenot Dentrix
  • A single-site practice leaving an ageing on-premise system that no longer wants to maintain a servernot Dentrix
  • A new practice that needs a working record system quickly without a long configuration projectnot Dentrix
  • A cost-sensitive clinic that wants cloud practice management without paying for integration breadth it will not usenot Dentrix

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Dentrix

  • The Dentrix product page publishes no price and no licence term, and directs buyers to request a demo or contact the vendor
  • Automatic software updates, in product chat support and priority access to specialists come through the paid Connected Care Essentials plan rather than the base software
  • Dentrix is sold as customisable packages and suites rather than one product, so what a practice gets depends on which suite it buys
  • Henry Schein One sells two separate practice management systems side by side, Dentrix and Dentrix Ascend, so buyers must choose between them rather than moving between editions

Onward Vet

  • The vendor is small, so support depth, release pace and the ability to absorb a serious outage are all limited compared with IDEXX, Covetrus or the larger cloud vendors.
  • The integration catalogue is short, so specialist imaging, communication or wellness plan tools that connect to ezyVet or Provet Cloud may need manual handling here.
  • Reporting is basic, so a practice that wants production analysis by veterinary surgeon, detailed inventory valuation or multi-site consolidation will be exporting data to a spreadsheet.
  • There is no on-premise option, so a clinic with an unreliable internet connection has no fallback when the link goes down and the appointment book becomes unreachable.
  • Concentration risk is real with a supplier of this size: acquisition, a change of direction or a funding problem would put your record system into other hands, so test the data export before committing.

Pricing, plan by plan

Dentrix

$299/month
  • Dentrix G7$299/month
    • Patient scheduling
    • Treatment planning
    • Insurance management
  • Dentrix Enterprise$499/month
    • Multi-location support
    • Centralized management
    • Advanced analytics
  • Dentrix Ascend$399/month
    • Cloud-based platform
    • Automatic updates
    • Remote access

Onward Vet

On request
  • Onward Vet$undefined/year
    • Quoted as a flat monthly practice subscription
    • Unlimited user accounts
    • Cloud hosting, backup and updates included

Which should you pick?

Choose Dentrix if

  • You need patient scheduling.
  • You work on Windows, Web, Api.
  • You also want electronic health records.
Dentrix review

Choose Onward Vet if

  • You need flat practice subscription.
  • You work on Web, iOS, Android.
  • You also want cloud hosted.
Onward Vet review

Questions people ask

Is Dentrix or Onward Vet better?
Neither clearly leads. Dentrix starts at $299/month and Onward Vet at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Dentrix or Onward Vet?
Dentrix starts at $299/month and Onward Vet at On request.
Does Dentrix or Onward Vet run on more platforms?
Dentrix runs on Windows, Web, Api. Onward Vet runs on Web, iOS, Android.
What is Dentrix best used for?
Dentrix is most often used for practice management, charting and scheduling for dental offices, dental insurance claims, treatment planning and patient billing, managing imaging alongside clinical records in one system. Of those, practice management, charting and scheduling for dental offices and dental insurance claims, treatment planning and patient billing are not what Onward Vet is typically brought in for.
What can Dentrix do that Onward Vet cannot?
Dentrix covers Patient scheduling, Electronic health records, Treatment planning, Insurance claim processing. Onward Vet covers Flat practice subscription, Cloud hosted, Medical records and SOAP, Estimates and treatment plans.

Answered from the vendors’ own pages

Dentrix: Does Dentrix publish pricing online?

No, Dentrix does not disclose specific pricing, subscription tiers, costs, or licensing fees on their website.

Source
Onward Vet: How is it priced?

As a flat practice subscription with unlimited users, quoted rather than published, which is why it suits clinics with many part-time staff.

Dentrix: How can I get a Dentrix pricing quote?

Contact Dentrix's sales team via the 'Request a Demo' or 'Request Info' options on their website, call 800-336-8749, or visit their support contact page.

Source
Onward Vet: Is it suitable for a multi-site group?

Not really. It is built for single-site independent clinics; consolidated reporting and cross-site inventory are not its strength.

Dentrix: Does Dentrix offer customizable packages?

Yes, Dentrix mentions 'Dentrix Packages & Suites' as customizable options, but specific details and pricing for each package are not provided online.

Source
Onward Vet: What happens if the internet goes down?

You lose access to the appointment book and records. There is no on-premise fallback, so a secondary connection is a sensible precaution.

Onward Vet: Can I get my data out?

Ask for a full export during evaluation and check what format it comes in. With a small vendor this is a question to answer before you sign, not afterwards.

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