Softwr

Government · head to head

Clariti vs DemandStar

Clariti logo

Clariti

Government

Permitting, licensing and land management for local government, built natively on Salesforce

From
On request
Rated
-
Full reviewWebsite
DemandStar logo

DemandStar

Government

Bid distribution network that is free for government agencies and charges the suppliers instead

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only DemandStar has a free tier, so it costs nothing to try first.
  • Each has a real cost: Clariti salesforce platform licences sit underneath the subscription and are not always visible in the initial quote, so the fully loaded cost can be materially higher than the comparison against Accela or Tyler suggests.; DemandStar coverage is opt-in by agency, so a supplier paying for a state tier receives only participating agencies and must still monitor other portals for the rest.
  • They diverge on capability: Clariti covers Permitting workflows, DemandStar covers Free for agencies.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Clariti and DemandStar actually diverge.

Attributes where Clariti and DemandStar differ
AttributeClaritiDemandStar
Starting priceOn requestFree
Pricing modelquoteFree for agencies, per year by geographic coverage for suppliers
Free tierNoYes
PlatformsWeb, iOS, AndroidWeb

Identical on both: user rating (Not yet rated), category (Government).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Clariti

  • Permitting workflows
  • Business licensing
  • Inspections
  • Code enforcement
  • Public portal
  • Salesforce platform tooling

Only in DemandStar

  • Free for agencies
  • Commodity code matching
  • eBidding
  • Plan holder lists
  • Supplier registration
  • Geographic subscription tiers

What people use each for

The jobs each tool is most often brought in to do.

Clariti

  • A city already standardised on Salesforce that wants permitting inside the same platformnot DemandStar
  • An agency replacing a legacy permitting system whose vendor was acquired and whose roadmap stallednot DemandStar
  • A county needing configurable workflows across permits, licensing and code enforcementnot DemandStar
  • An IT department that wants to configure and report on its own permitting workflows without vendor ticketsnot DemandStar

DemandStar

  • A city purchasing officer who wants wider bid distribution without running a procurement to buy softwarenot Clariti
  • A contractor who works in three adjacent counties and wants notifications only for that footprintnot Clariti
  • An agency needing sealed electronic bid submission to replace paper deliveries to the clerknot Clariti
  • A supplier testing whether public sector work is viable before committing to a national subscriptionnot Clariti

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Clariti

  • Salesforce platform licences sit underneath the subscription and are not always visible in the initial quote, so the fully loaded cost can be materially higher than the comparison against Accela or Tyler suggests.
  • Building on Salesforce means the agency inherits Salesforce release cycles and pricing changes, neither of which Clariti controls.
  • It has far less accumulated edge case handling than the incumbents, so unusual fee schedules, historic district rules or state mandated reporting can become configuration projects.
  • Professional services dominate the first year cost, as with every permitting implementation, and agencies that budget only for licence are the ones whose projects stall.
  • The install base is smaller than Accela or Tyler, so there are fewer peer agencies to call for reference and fewer trained implementation consultants in the market.

DemandStar

  • Coverage is opt-in by agency, so a supplier paying for a state tier receives only participating agencies and must still monitor other portals for the rest.
  • The free supplier tier charges around 5 US dollars per bid document download, which turns an apparently free plan into a metered one as soon as you actually pursue opportunities.
  • State pricing ranges from roughly 100 to 1,499 US dollars with the variation driven by agency density, so suppliers cannot predict cost from geography alone.
  • Because agencies pay nothing, they have little leverage over the roadmap and features are driven by what makes supplier subscriptions sell.
  • The brand is being folded into Euna OpenBid following the Euna Solutions consolidation, so suppliers and agencies should expect the name and portal to change.

Pricing, plan by plan

Clariti

On request
  • Clariti$undefined/year
    • Quoted by agency size and module scope
    • Salesforce platform licences are a separate cost underneath the subscription
    • Implementation and configuration services typically exceed first year licence cost

DemandStar

Free
  • Government agencyFree
    • Post unlimited solicitations
    • Access the supplier network
    • eBidding and plan holder lists
  • Supplier freeFree
    • Bid notifications for one agency of your choice
    • Bid document downloads charged around 5 USD each
    • Supplier profile and registration
  • Supplier county$60/year
    • All participating agencies within one county
    • Unlimited bid document access for that county
    • Approximate rate, varies by county
  • Supplier state$100/year
    • All participating agencies within one state
    • Priced from around 100 to 1,499 USD depending on agency density

Which should you pick?

Choose Clariti if

  • You need permitting workflows.
  • You work on Web, iOS, Android.
  • You also want business licensing.
Clariti review

Choose DemandStar if

  • You need free for agencies.
  • You want to start without paying.
  • You also want commodity code matching.
DemandStar review

Questions people ask

Is Clariti or DemandStar better?
Neither clearly leads. Clariti starts at On request and DemandStar at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Clariti or DemandStar?
DemandStar has a free tier; the other does not. Paid plans start at On request for Clariti and Free for DemandStar.
Does Clariti or DemandStar run on more platforms?
Clariti runs on Web, iOS, Android. DemandStar runs on Web.
Can I use DemandStar for free?
Yes. DemandStar has a free tier, so you can try it without paying. Clariti starts at On request.
What is Clariti best used for?
Clariti is most often used for a city already standardised on salesforce that wants permitting inside the same platform, an agency replacing a legacy permitting system whose vendor was acquired and whose roadmap stalled, a county needing configurable workflows across permits, licensing and code enforcement, an it department that wants to configure and report on its own permitting workflows without vendor tickets. Of those, a city already standardised on salesforce that wants permitting inside the same platform and an agency replacing a legacy permitting system whose vendor was acquired and whose roadmap stalled are not what DemandStar is typically brought in for.
What can Clariti do that DemandStar cannot?
Clariti covers Permitting workflows, Business licensing, Inspections, Code enforcement. DemandStar covers Free for agencies, Commodity code matching, eBidding, Plan holder lists.

Answered from the vendors’ own pages

Clariti: Do we need Salesforce licences as well?

Yes. Clariti runs on the Salesforce platform, and those licences are a separate line item. Insist on a fully loaded quote.

DemandStar: Is DemandStar free for governments?

Yes, entirely. Agencies post solicitations and access the supplier network at no cost; suppliers fund the platform.

Clariti: How does it compare with Accela?

Accela has far deeper accumulated handling of edge cases. Clariti offers a more modern and configurable platform, at the price of Salesforce underneath.

DemandStar: What do suppliers pay?

Free for one agency with roughly 5 USD per document download, about 60 USD a year per county, 100 to 1,499 per state, and 2,699 for national coverage.

Clariti: Can we see what other agencies paid?

Yes. Permitting contracts are public records and award notices routinely list implementation and annual subscription values.

DemandStar: Who owns DemandStar?

Euna Solutions, the public sector portfolio formerly known as GTY Technology, which also absorbed Bonfire and Ion Wave.

Clariti: Is it suitable for a small town?

Usually not. The platform cost and implementation effort suit mid sized and larger agencies.

DemandStar: Does it cover every agency?

No. Only agencies that have opted in, which is the main limitation for suppliers buying wide coverage.

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