Softwr

Government · head to head

Clariti vs GovQA

Clariti logo

Clariti

Government

Permitting, licensing and land management for local government, built natively on Salesforce

From
On request
Rated
-
Full reviewWebsite
GovQA logo

GovQA

Government

Government Request Management

From
$400/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Clariti salesforce platform licences sit underneath the subscription and are not always visible in the initial quote, so the fully loaded cost can be materially higher than the comparison against Accela or Tyler suggests.; GovQA pricing not published on vendor website; government contracting and custom quote model obscures list pricing
  • They diverge on capability: Clariti covers Permitting workflows, GovQA covers FOIA Management.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Clariti and GovQA actually diverge.

Attributes where Clariti and GovQA differ
AttributeClaritiGovQA
Starting priceOn request$400/month
Pricing modelquotesubscription
PlatformsWeb, iOS, AndroidWeb
FoundedUnknown1999

Identical on both: free tier (No), user rating (Not yet rated), category (Government).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Clariti

  • Permitting workflows
  • Business licensing
  • Inspections
  • Code enforcement
  • Public portal
  • Salesforce platform tooling

Only in GovQA

  • FOIA Management
  • Subpoena Processing
  • e-Discovery
  • Constituent Portal
  • Reporting
  • Document Management
  • Email
  • Court Systems

What people use each for

The jobs each tool is most often brought in to do.

Clariti

  • A city already standardised on Salesforce that wants permitting inside the same platformnot GovQA
  • An agency replacing a legacy permitting system whose vendor was acquired and whose roadmap stallednot GovQA
  • A county needing configurable workflows across permits, licensing and code enforcementnot GovQA
  • An IT department that wants to configure and report on its own permitting workflows without vendor ticketsnot GovQA

GovQA

  • Public records request management and legal compliance automationnot Clariti
  • Digital communication delivery to residents and constituentsnot Clariti
  • Service request management for government agencies and local departmentsnot Clariti
  • Agenda and meeting management for city councils and boardsnot Clariti
  • Business licensing and permitting workflow automationnot Clariti

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Clariti

  • Salesforce platform licences sit underneath the subscription and are not always visible in the initial quote, so the fully loaded cost can be materially higher than the comparison against Accela or Tyler suggests.
  • Building on Salesforce means the agency inherits Salesforce release cycles and pricing changes, neither of which Clariti controls.
  • It has far less accumulated edge case handling than the incumbents, so unusual fee schedules, historic district rules or state mandated reporting can become configuration projects.
  • Professional services dominate the first year cost, as with every permitting implementation, and agencies that budget only for licence are the ones whose projects stall.
  • The install base is smaller than Accela or Tyler, so there are fewer peer agencies to call for reference and fewer trained implementation consultants in the market.

GovQA

  • Pricing not published on vendor website; government contracting and custom quote model obscures list pricing
  • Requires booking a demo to learn pricing and deployment options

Pricing, plan by plan

Clariti

On request
  • Clariti$undefined/year
    • Quoted by agency size and module scope
    • Salesforce platform licences are a separate cost underneath the subscription
    • Implementation and configuration services typically exceed first year licence cost

GovQA

$400/month
  • Request Management$400/month
    • FOIA Management
    • e-Discovery
    • Constituent Portal

Which should you pick?

Choose Clariti if

  • You need permitting workflows.
  • You work on Web, iOS, Android.
  • You also want business licensing.
Clariti review

Choose GovQA if

  • You need foia management.
  • You also want subpoena processing.
GovQA review

Questions people ask

Is Clariti or GovQA better?
Neither clearly leads. Clariti starts at On request and GovQA at $400/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Clariti or GovQA?
Clariti starts at On request and GovQA at $400/month.
Does Clariti or GovQA run on more platforms?
Clariti runs on Web, iOS, Android. GovQA runs on Web.
What is Clariti best used for?
Clariti is most often used for a city already standardised on salesforce that wants permitting inside the same platform, an agency replacing a legacy permitting system whose vendor was acquired and whose roadmap stalled, a county needing configurable workflows across permits, licensing and code enforcement, an it department that wants to configure and report on its own permitting workflows without vendor tickets. Of those, a city already standardised on salesforce that wants permitting inside the same platform and an agency replacing a legacy permitting system whose vendor was acquired and whose roadmap stalled are not what GovQA is typically brought in for.
What can Clariti do that GovQA cannot?
Clariti covers Permitting workflows, Business licensing, Inspections, Code enforcement. GovQA covers FOIA Management, Subpoena Processing, e-Discovery, Constituent Portal.

Answered from the vendors’ own pages

Clariti: Do we need Salesforce licences as well?

Yes. Clariti runs on the Salesforce platform, and those licences are a separate line item. Insist on a fully loaded quote.

GovQA: What does GovQA (formerly Granicus) cost?

Granicus does not display pricing on its website. The vendor requires customers to schedule a demo or contact sales to receive cost estimates.

Source
Clariti: How does it compare with Accela?

Accela has far deeper accumulated handling of edge cases. Clariti offers a more modern and configurable platform, at the price of Salesforce underneath.

GovQA: Does Granicus offer Government Experience Agent (GXA) pricing separately?

Granicus lists Government Experience Agent as a feature of its Government Experience Cloud platform, but separate licensing costs are not published.

Source
Clariti: Can we see what other agencies paid?

Yes. Permitting contracts are public records and award notices routinely list implementation and annual subscription values.

GovQA: How many users can access Granicus services under one license?

Granicus does not specify user seat counts, unlimited user models, or per-agency pricing on its website. Licensing terms vary by government size and jurisdiction.

Source
Clariti: Is it suitable for a small town?

Usually not. The platform cost and implementation effort suit mid sized and larger agencies.

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Related pages

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