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Customer Success · head to head

Custify vs TalentLMS

Custify logo

Custify

Customer Success

Customer Success Software for SaaS

From
$399/month
Rated
-
Full reviewWebsite
TalentLMS logo

TalentLMS

LMS

Cloud LMS built for training success

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only TalentLMS has a free tier, so it costs nothing to try first.
  • Each has a real cost: Custify no mobile app for on-the-go customer success management; TalentLMS the free plan is capped at 5 users and 10 courses
  • They diverge on capability: Custify covers Health scores, TalentLMS covers Course creation.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Custify and TalentLMS actually diverge.

Attributes where Custify and TalentLMS differ
AttributeCustifyTalentLMS
Starting price$399/monthFree
Pricing modelUnknownsubscription
Free tierNoYes
PlatformsWebWeb, IOS, Android
CategoryCustomer SuccessLMS
Founded20172012

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Custify

  • Health scores
  • Playbooks
  • Task automation
  • Customer 360
  • Churn alerts
  • HubSpot
  • Intercom
  • Stripe

Only in TalentLMS

  • Course creation
  • Gamification
  • Mobile learning
  • Certifications
  • Reporting
  • Video conferencing
  • E-commerce
  • SCORM support

Both cover

  • Salesforce
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Custify

  • Customer Successnot TalentLMS
  • Saasnot TalentLMS
  • Automationnot TalentLMS

TalentLMS

  • Delivering employee onboarding and compliance trainingnot Custify
  • Running separate branded training portals for customers or partnersnot Custify
  • Authoring courses and tracking completion across teamsnot Custify

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Custify

  • No mobile app for on-the-go customer success management
  • Limited reporting customization options

TalentLMS

  • The free plan is capped at 5 users and 10 courses
  • Custom domain and single sign on are excluded from the free plan and start at the Core tier
  • Core at $119 per month allows only 1 branch portal; Grow allows 3 and Pro allows 15
  • Learning paths are capped at 5 on Grow and are unlimited only from Pro upward
  • AI credits on Core are a one time allocation of 5,000 rather than a monthly refill
  • Enterprise pricing is custom with no published rate and targets 1,000+ users
  • The advertised annual rates require paying for a year up front

Pricing, plan by plan

Custify

$399/month
  • Starter$399/month
    • Customer 360 view
    • Basic health scoring
    • Task management
  • Growth$undefined/mo
    • Expansion opportunity identification
    • Advanced automation
    • Custom dashboards

TalentLMS

Free
  • FreeFree
    • Up to 5 users
    • Unlimited email support
    • Up to 10 courses
  • Core$119/month
    • 1-40 users
    • 1 branch
    • Unlimited courses
  • Grow$229/month
    • 1-70 users
    • 3 branches
    • Starter onboarding
  • Pro$449/month
    • 1-100 users
    • 15 branches
    • Premium AI credits

Which should you pick?

Choose Custify if

  • You need health scores.
  • You also want playbooks.
Custify review

Choose TalentLMS if

  • You need course creation.
  • You want to start without paying.
  • You work on Web, IOS, Android.
  • You also want gamification.
TalentLMS review

Questions people ask

Is Custify or TalentLMS better?
Neither clearly leads. Custify starts at $399/month and TalentLMS at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Custify or TalentLMS?
TalentLMS has a free tier; the other does not. Paid plans start at $399/month for Custify and Free for TalentLMS.
Does Custify or TalentLMS run on more platforms?
Custify runs on Web. TalentLMS runs on Web, IOS, Android.
Can I use TalentLMS for free?
Yes. TalentLMS has a free tier, so you can try it without paying. Custify starts at $399/month.
What is Custify best used for?
Custify is most often used for customer success, saas, automation. Of those, customer success and saas are not what TalentLMS is typically brought in for.
What can Custify do that TalentLMS cannot?
Custify covers Health scores, Playbooks, Task automation, Customer 360. TalentLMS covers Course creation, Gamification, Mobile learning, Certifications. Both handle Salesforce, Web support.

Answered from the vendors’ own pages

Custify: How much does Custify cost?

Custify pricing starts at $399-$899 per month depending on team size and seats. Pricing is quote-based for larger teams, with no per-seat fees on higher tiers.

Source
TalentLMS: What is the minimum starting price for TalentLMS?

The Core plan starts at $119 per month for 1-40 users. A free plan is available for up to 5 users with basic features.

Source
Custify: What CRM systems does Custify integrate with?

Custify integrates with HubSpot, Salesforce, Zoho CRM, Zendesk Sell, Intercom, Pipedrive, Close CRM, Freshworks CRM, and 200+ other applications through Zapier.

Source
TalentLMS: Is there a free version of TalentLMS?

Yes, TalentLMS offers a free plan supporting up to 5 users, up to 10 courses, unlimited email support, and access to test AI features.

Source
Custify: Does Custify have a mobile app?

No, Custify does not offer a dedicated mobile app. It is a cloud-based web platform accessible via browser on mobile devices.

Source
TalentLMS: Do paid plans include API access?

API access is included in all paid plans starting from the Core tier ($119/month).

Source
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