Cybersecurity · head to head
CrowdStrike Falcon vs Verint
CrowdStrike Falcon
Cybersecurity
Stop breaches with AI-native cybersecurity
- From
- Free
- Rated
- -
Verint
Customer Support
Enterprise customer engagement and workforce optimisation, taken private by Thoma Bravo and merged with Calabrio
- From
- On request
- Rated
- -
The short version
- Only CrowdStrike Falcon has a free tier, so it costs nothing to try first.
- Each has a real cost: CrowdStrike Falcon falcon Go device limit: capped at 100 devices maximum, forcing mid-market/enterprise customers to upgrade despite lower cost; Verint thoma Bravo took Verint private in November 2025 and is combining it with the directly competing Calabrio, so buyers signing multi-year agreements now cannot know which of the two overlapping product lines survives as the strategic one.
- They diverge on capability: CrowdStrike Falcon covers Next-gen antivirus, Verint covers Workforce management.
- Prices and features above were last checked on 2 September 2026.
Where they differ
Only the attributes on which CrowdStrike Falcon and Verint actually diverge.
| Attribute | CrowdStrike Falcon | Verint |
|---|---|---|
| Starting price | Free | On request |
| Pricing model | subscription | quote |
| Free tier | Yes | No |
| Platforms | Windows, macOS, Linux | Web, Windows |
| Category | Cybersecurity | Customer Support |
| Founded | 2011 | Unknown |
Identical on both: user rating (Not yet rated).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in CrowdStrike Falcon
- Next-gen antivirus
- Endpoint detection and response
- Threat intelligence
- IT hygiene
- USB device control
- Firewall management
- Threat graph
- Real-time response
Only in Verint
- Workforce management
- Interaction recording
- Speech and text analytics
- Quality management
- CX automation bots
- Voice of the customer
- Knowledge management
- Open platform connectors
What people use each for
The jobs each tool is most often brought in to do.
CrowdStrike Falcon
- Endpoint detection and response for enterprise cybersecuritynot Verint
- Malware prevention and threat huntingnot Verint
- Managed detection and response (MDR) servicesnot Verint
Verint
- A retail bank with 4,000 agents that must record and retain every advised sale under regulatory obligation and evidence retention on demandnot CrowdStrike Falcon
- A government service centre running an inherited Avaya estate that needs modern analytics without replacing the telephonynot CrowdStrike Falcon
- A multinational insurer forecasting across six sites and three languages where a spreadsheet-based rota has stopped scalingnot CrowdStrike Falcon
- An enterprise wanting analytics over one hundred per cent of interactions because sampled quality scoring keeps missing the failure modes that generate complaintsnot CrowdStrike Falcon
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
CrowdStrike Falcon
- Falcon Go device limit: capped at 100 devices maximum, forcing mid-market/enterprise customers to upgrade despite lower cost
- EDR locked behind Enterprise tier: endpoint detection and response available only at $19.99/device/month tier; not available in Pro
- Managed service pricing opaque: Falcon Complete Next-Gen MDR requires contacting sales; no pricing range for 24/7 MDR services published
- Annual discount modest: 17-24% savings on annual vs. monthly create minimal incentive to prepay
Verint
- Thoma Bravo took Verint private in November 2025 and is combining it with the directly competing Calabrio, so buyers signing multi-year agreements now cannot know which of the two overlapping product lines survives as the strategic one.
- The catalogue is licensed piece by piece, including individually priced automation bots, so the quoted platform figure is rarely the figure you end up paying once the analytics, recording and bot modules are all in scope.
- Implementations routinely run six to twelve months and effectively require a partner, which means the first year of a contract is spent paying for software that is not yet delivering.
- The interface reflects two decades of accumulated enterprise features, and new supervisors need formal training to do things that a mid-market tool exposes in one screen.
- It is priced and scoped for thousands of agents, so a 300-seat operation gets an enterprise contract, an enterprise implementation and enterprise complexity for a problem a lighter product would solve in weeks.
Pricing, plan by plan
CrowdStrike Falcon
Free- Falcon Go$undefined/mo
- Falcon Pro$undefined/mo
- Falcon Enterprise$undefined/mo
- Falcon Complete Next-Gen MDR$undefined/mo
Verint
On request- Verint Open Platform$undefined/year
- Workforce management and forecasting
- Compliance recording and quality management
- Speech and text analytics
Which should you pick?
Choose CrowdStrike Falcon if
- You need next-gen antivirus.
- You want to start without paying.
- You work on Windows, macOS, Linux.
- You also want endpoint detection and response.
Choose Verint if
- You need workforce management.
- You work on Web, Windows.
- You also want interaction recording.
Questions people ask
- Is CrowdStrike Falcon or Verint better?
- Neither clearly leads. CrowdStrike Falcon starts at Free and Verint at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, CrowdStrike Falcon or Verint?
- CrowdStrike Falcon has a free tier; the other does not. Paid plans start at Free for CrowdStrike Falcon and On request for Verint.
- Does CrowdStrike Falcon or Verint run on more platforms?
- CrowdStrike Falcon runs on Windows, macOS, Linux. Verint runs on Web, Windows.
- Can I use CrowdStrike Falcon for free?
- Yes. CrowdStrike Falcon has a free tier, so you can try it without paying. Verint starts at On request.
- What is CrowdStrike Falcon best used for?
- CrowdStrike Falcon is most often used for endpoint detection and response for enterprise cybersecurity, malware prevention and threat hunting, managed detection and response (mdr) services. Of those, endpoint detection and response for enterprise cybersecurity and malware prevention and threat hunting are not what Verint is typically brought in for.
- What can CrowdStrike Falcon do that Verint cannot?
- CrowdStrike Falcon covers Next-gen antivirus, Endpoint detection and response, Threat intelligence, IT hygiene. Verint covers Workforce management, Interaction recording, Speech and text analytics, Quality management.
Answered from the vendors’ own pages
CrowdStrike Falcon: How much does CrowdStrike Falcon cost per device?
Falcon Go costs $7.99/device/month ($59.99/year), Falcon Pro costs $14.99/device/month ($99.99/year), and Falcon Enterprise costs $19.99/device/month ($184.99/year).
SourceVerint: Who owns Verint now?
Thoma Bravo, which completed a 2 billion US dollar take-private in November 2025 and is combining Verint with its existing portfolio company Calabrio.
CrowdStrike Falcon: What is the device limit for Falcon Go?
Falcon Go is limited to a maximum of 100 devices. Organizations with more than 100 devices must upgrade to Pro or Enterprise tiers.
SourceVerint: Does that affect an existing contract?
Existing contracts continue, but roadmap and product overlap with Calabrio is unresolved. Ask for written commitments on support horizon and migration terms before renewing.
CrowdStrike Falcon: What is the difference between Falcon Pro and Enterprise?
Falcon Pro ($14.99/device/month) includes firewall management and advanced device control. Falcon Enterprise ($19.99/device/month) adds endpoint detection and response (EDR), threat hunting services, and expert threat intelligence.
SourceVerint: Do I have to replace my telephony?
No. Verint is deliberately platform-agnostic and is commonly deployed over Avaya, Cisco, Genesys and Amazon Connect estates.
CrowdStrike Falcon: How much does the managed detection and response service cost?
Falcon Complete Next-Gen MDR pricing is custom. It provides 24/7 expert-led detection and response with AI acceleration and continuous investigations by expert threat teams. Contact CrowdStrike sales for a quote.
SourceVerint: Is pricing published?
No. Verint sells multi-year enterprise agreements quoted per module and per agent, with professional services costed separately.
Related pages
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