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Cybersecurity · head to head

Cybereason Defense Platform vs Verint

Cybereason Defense Platform logo

Cybereason Defense Platform

Cybersecurity

AI-driven endpoint protection and detection

From
$50/year
Rated
-
Full reviewWebsite
Verint logo

Verint

Customer Support

Enterprise customer engagement and workforce optimisation, taken private by Thoma Bravo and merged with Calabrio

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Cybereason Defense Platform no published pricing on any platform tier: three plan levels (Enterprise, Enterprise Advanced, Enterprise Complete) feature-differentiated but cost-free; Verint thoma Bravo took Verint private in November 2025 and is combining it with the directly competing Calabrio, so buyers signing multi-year agreements now cannot know which of the two overlapping product lines survives as the strategic one.
  • They diverge on capability: Cybereason Defense Platform covers Next-gen antivirus, Verint covers Workforce management.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Cybereason Defense Platform and Verint actually diverge.

Attributes where Cybereason Defense Platform and Verint differ
AttributeCybereason Defense PlatformVerint
Starting price$50/yearOn request
Pricing modelsubscriptionquote
PlatformsWindows, Macos, Linux, MobileWeb, Windows
CategoryCybersecurityCustomer Support
Founded2012Unknown

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Cybereason Defense Platform

  • Next-gen antivirus
  • Endpoint detection and response
  • Machine learning detection
  • Behavioral analysis
  • Threat hunting
  • Automated remediation
  • XDR integration
  • Ransomware protection

Only in Verint

  • Workforce management
  • Interaction recording
  • Speech and text analytics
  • Quality management
  • CX automation bots
  • Voice of the customer
  • Knowledge management
  • Open platform connectors

What people use each for

The jobs each tool is most often brought in to do.

Cybereason Defense Platform

  • Enterprise threat detection and response platformnot Verint
  • Managed detection and response (MDR) servicesnot Verint
  • Advanced cybersecurity for large organizationsnot Verint

Verint

  • A retail bank with 4,000 agents that must record and retain every advised sale under regulatory obligation and evidence retention on demandnot Cybereason Defense Platform
  • A government service centre running an inherited Avaya estate that needs modern analytics without replacing the telephonynot Cybereason Defense Platform
  • A multinational insurer forecasting across six sites and three languages where a spreadsheet-based rota has stopped scalingnot Cybereason Defense Platform
  • An enterprise wanting analytics over one hundred per cent of interactions because sampled quality scoring keeps missing the failure modes that generate complaintsnot Cybereason Defense Platform

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Cybereason Defense Platform

  • No published pricing on any platform tier: three plan levels (Enterprise, Enterprise Advanced, Enterprise Complete) feature-differentiated but cost-free
  • MDR services cost hidden: tiered MDR inclusion (Essentials, Essentials+XR, Complete) does not disclose pricing per tier
  • Add-on pricing absent: incident response, DFIR, assessments, mobile defense, threat hunting marked as 'Add-On' with no pricing
  • Sales-gated all pricing: no budget range or starting price available; customers must book demo or contact sales

Verint

  • Thoma Bravo took Verint private in November 2025 and is combining it with the directly competing Calabrio, so buyers signing multi-year agreements now cannot know which of the two overlapping product lines survives as the strategic one.
  • The catalogue is licensed piece by piece, including individually priced automation bots, so the quoted platform figure is rarely the figure you end up paying once the analytics, recording and bot modules are all in scope.
  • Implementations routinely run six to twelve months and effectively require a partner, which means the first year of a contract is spent paying for software that is not yet delivering.
  • The interface reflects two decades of accumulated enterprise features, and new supervisors need formal training to do things that a mid-market tool exposes in one screen.
  • It is priced and scoped for thousands of agents, so a 300-seat operation gets an enterprise contract, an enterprise implementation and enterprise complexity for a problem a lighter product would solve in weeks.

Pricing, plan by plan

Cybereason Defense Platform

$50/year
  • Cybereason NGAV$50/year
    • Next-gen antivirus
    • Machine learning detection
    • Ransomware protection
  • Cybereason EDR$85/year
    • All NGAV features
    • Endpoint detection
    • Automated response
  • Cybereason Complete$150/year
    • All EDR features
    • Managed detection
    • 24/7 SOC support

Verint

On request
  • Verint Open Platform$undefined/year
    • Workforce management and forecasting
    • Compliance recording and quality management
    • Speech and text analytics

Which should you pick?

Choose Cybereason Defense Platform if

  • You need next-gen antivirus.
  • You work on Windows, Macos, Linux, Mobile.
  • You also want endpoint detection and response.
Cybereason Defense Platform review

Choose Verint if

  • You need workforce management.
  • You work on Web, Windows.
  • You also want interaction recording.
Verint review

Questions people ask

Is Cybereason Defense Platform or Verint better?
Neither clearly leads. Cybereason Defense Platform starts at $50/year and Verint at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Cybereason Defense Platform or Verint?
Cybereason Defense Platform starts at $50/year and Verint at On request.
Does Cybereason Defense Platform or Verint run on more platforms?
Cybereason Defense Platform runs on Windows, Macos, Linux, Mobile. Verint runs on Web, Windows.
What is Cybereason Defense Platform best used for?
Cybereason Defense Platform is most often used for enterprise threat detection and response platform, managed detection and response (mdr) services, advanced cybersecurity for large organizations. Of those, enterprise threat detection and response platform and managed detection and response (mdr) services are not what Verint is typically brought in for.
What can Cybereason Defense Platform do that Verint cannot?
Cybereason Defense Platform covers Next-gen antivirus, Endpoint detection and response, Machine learning detection, Behavioral analysis. Verint covers Workforce management, Interaction recording, Speech and text analytics, Quality management.

Answered from the vendors’ own pages

Cybereason Defense Platform: What are the Cybereason Enterprise pricing tiers?

Cybereason offers three tiers (Enterprise, Enterprise Advanced, Enterprise Complete) with different MDR service levels (MDR Essentials, MDR Essentials+XR, MDR Complete), but exact pricing is not published.

Source
Verint: Who owns Verint now?

Thoma Bravo, which completed a 2 billion US dollar take-private in November 2025 and is combining Verint with its existing portfolio company Calabrio.

Cybereason Defense Platform: How much do add-on services cost (incident response, DFIR, threat hunting)?

Add-on services (incident response, DFIR, security assessments, mobile defense, threat hunting) are available across all plans but marked as 'Add-On' with no published pricing.

Source
Verint: Does that affect an existing contract?

Existing contracts continue, but roadmap and product overlap with Calabrio is unresolved. Ask for written commitments on support horizon and migration terms before renewing.

Cybereason Defense Platform: How do I get pricing from Cybereason?

Click 'Book a Demo' or 'Talk to a Cybereason Defender' on the website. Cybereason sales will discuss pricing, platform fit, and custom solutions based on your organization's needs.

Source
Verint: Do I have to replace my telephony?

No. Verint is deliberately platform-agnostic and is commonly deployed over Avaya, Cisco, Genesys and Amazon Connect estates.

Verint: Is pricing published?

No. Verint sells multi-year enterprise agreements quoted per module and per agent, with professional services costed separately.

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