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Crestron vs Salesforce Flows

Crestron logo

Crestron

Smart Home

Enterprise-grade control and automation technology

From
On request
Rated
-
Full reviewWebsite
Salesforce Flows logo

Salesforce Flows

Automation Integration

Automation inside Salesforce

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Salesforce Flows has a free tier, so it costs nothing to try first.
  • Each has a real cost: Crestron no published pricing or pricing tiers; no specific product prices disclosed.; Salesforce Flows not suitable for highly complex scenarios with intricate decision-making or bulk data processing
  • They diverge on capability: Crestron covers Enterprise Control, Salesforce Flows covers Visual flow builder.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Crestron and Salesforce Flows actually diverge.

Attributes where Crestron and Salesforce Flows differ
AttributeCrestronSalesforce Flows
Starting priceOn requestFree
Pricing modelquoteUnknown
Free tierNoYes
PlatformsControl systems, Mobile apps, Web interfaces, Touch screensSalesforce Cloud, Web, Mobile
CategorySmart HomeAutomation Integration
Founded19711999

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Crestron

  • Enterprise Control
  • Powerful Programming
  • Extensive Integration
  • Reliability
  • 5000+ devices
  • Custom protocols
  • Web/Mobile apps
  • Touch panels

Only in Salesforce Flows

  • Visual flow builder
  • Approvals
  • Scheduled actions
  • Screen flows
  • Multi-step workflows
  • Conditional logic
  • Error handling
  • Salesforce native

What people use each for

The jobs each tool is most often brought in to do.

Crestron

  • Conference room automationnot Salesforce Flows
  • Building managementnot Salesforce Flows
  • Campus-wide controlnot Salesforce Flows
  • Corporate AVnot Salesforce Flows

Salesforce Flows

  • Workflow Automationnot Crestron
  • Data Integrationnot Crestron
  • Process Automationnot Crestron
  • App Integrationnot Crestron
  • API Connectivitynot Crestron

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Crestron

  • No published pricing or pricing tiers; no specific product prices disclosed.
  • The pricing page only announces a 10% global price increase effective March 1, 2022, without listing actual prices.

Salesforce Flows

  • Not suitable for highly complex scenarios with intricate decision-making or bulk data processing
  • No automatic record locking, causing conflicts when multiple users update same records
  • Limited error handling compared to Apex
  • Requires Enterprise edition or higher for full capabilities
  • Auto-launched Flows cannot display screens to users
  • Complex dependency management and configuration challenges when deploying between environments

Pricing, plan by plan

Crestron

On request
  • Professional$1000/month
    • Programming tools
    • Device control
    • Advanced features
  • Enterprise$10000/month
    • Large deployments
    • Custom solutions
    • Enterprise support

Salesforce Flows

Free
  • Salesforce FreeFree
    • 2 user licenses
    • Basic workflows
    • Limited automation
  • Starter$25/user/month
    • Sales flows
    • Lead routing
    • Email marketing analytics
  • Professional$100/user/month
    • Sales quoting
    • Forecasting
    • AppExchange access
  • Enterprise$165/user/month
    • Full Flow Builder
    • Custom objects
    • Sandboxes

Which should you pick?

Choose Crestron if

  • You need enterprise control.
  • You work on Control systems, Mobile apps, Web interfaces, Touch screens.
  • You also want powerful programming.
Crestron review

Choose Salesforce Flows if

  • You need visual flow builder.
  • You want to start without paying.
  • You work on Salesforce Cloud, Web, Mobile.
  • You also want approvals.
Salesforce Flows review

Questions people ask

Is Crestron or Salesforce Flows better?
Neither clearly leads. Crestron starts at On request and Salesforce Flows at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Crestron or Salesforce Flows?
Salesforce Flows has a free tier; the other does not. Paid plans start at On request for Crestron and Free for Salesforce Flows.
Does Crestron or Salesforce Flows run on more platforms?
Crestron runs on Control systems, Mobile apps, Web interfaces, Touch screens. Salesforce Flows runs on Salesforce Cloud, Web, Mobile.
Can I use Salesforce Flows for free?
Yes. Salesforce Flows has a free tier, so you can try it without paying. Crestron starts at On request.
What is Crestron best used for?
Crestron is most often used for conference room automation, building management, campus-wide control, corporate av. Of those, conference room automation and building management are not what Salesforce Flows is typically brought in for.
What can Crestron do that Salesforce Flows cannot?
Crestron covers Enterprise Control, Powerful Programming, Extensive Integration, Reliability. Salesforce Flows covers Visual flow builder, Approvals, Scheduled actions, Screen flows.

Answered from the vendors’ own pages

Crestron: How much do Crestron products cost?

Crestron does not publish specific product pricing or pricing tiers on their website. Customers must contact Crestron directly for pricing information on AV control systems and related products.

Source
Salesforce Flows: Which Salesforce editions include Flows?

Salesforce Flow Builder is included in Enterprise Edition ($165/user/month) and above. Professional Edition lacks advanced automation capabilities and Flow Builder access. Starter and lower editions have limited Flow support.

Source
Crestron: What was Crestron's most recent price change?

Crestron implemented a 10% global price increase effective March 1, 2022 on all products and services. Orders placed before March 1, 2022 that shipped by December 31, 2022 were honored at prior pricing. No retroactive increases applied to existing orders.

Source
Salesforce Flows: What are the main limitations of Salesforce Flows?

Flows are limited by DML operations (max 150 data elements that modify data), SOQL queries (max 100 data elements that retrieve data), and are not designed for bulk processing. Auto-launched Flows do not support screens and have limited error handling compared to Apex.

Source
Salesforce Flows: Can Salesforce Flows integrate with external systems?

Yes, through MuleSoft connectors and Salesforce API Catalog. Pre-built connectors exist for systems like Asana, and admins can create custom connectors. Complex integrations may still require Apex or third-party platforms.

Source
Salesforce Flows: When was Salesforce Flow redesigned?

Flow Builder was introduced in Spring '19 as a replacement for the previous Flow Designer, providing a more familiar interface similar to other Salesforce Lightning Builder tools.

Source
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