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Marketing & Analytics · head to head

Countly vs Setmore

Countly logo

Countly

Marketing & Analytics

Product analytics for mobile and web

From
Free
Rated
-
Full reviewWebsite
Setmore logo

Setmore

Scheduling & Booking

Free appointment scheduling and customer management

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Countly the private cloud plan starts at $175 a month and is described as usage based without stating the unit; Setmore free plan limited to 4 users maximum
  • They diverge on capability: Countly covers Event tracking, Setmore covers Unlimited appointments.

Where they differ

Only the attributes on which Countly and Setmore actually diverge.

Attributes where Countly and Setmore differ
AttributeCountlySetmore
Pricing modelfreemiumsubscription
PlatformsWeb, Mobile, ApiWeb, iOS, Android
CategoryMarketing & AnalyticsScheduling & Booking
Founded20122008

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Countly

  • Event tracking
  • Crash reporting
  • Analytics dashboard
  • User retention
  • Open-source
  • On-premise deployment
  • Mobile support
  • Api support

Only in Setmore

  • Unlimited appointments
  • Online booking
  • Calendar synchronization
  • Customer database
  • Email reminders
  • SMS reminders
  • Mobile app
  • Custom branding

Both cover

  • Cloud deployment
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Countly

  • Product analytics for mobile and web applicationsnot Setmore
  • Self hosting analytics where data cannot leave the organisationnot Setmore

Setmore

  • Online appointment and booking managementnot Countly
  • Service provider scheduling platformnot Countly
  • Customer communication via email and SMS remindersnot Countly

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Countly

  • The private cloud plan starts at $175 a month and is described as usage based without stating the unit
  • No event cap, data point limit or user limit is published for either paid plan
  • The self hosted Enterprise edition is custom priced and billed annually
  • Adaptivity and intelligence features are separately priced add ons on the cheaper plan

Setmore

  • Free plan limited to 4 users maximum
  • Free plan limited to 200 appointments per month
  • Live receptionist add-on limited to US only
  • Custom enterprise pricing not published

Pricing, plan by plan

Countly

Free
  • Open SourceFree
    • Open-source
    • Self-hosted
    • Full features

Setmore

Free

No published plan breakdown. See the Setmore review.

Which should you pick?

Choose Countly if

  • You need event tracking.
  • You want to start without paying.
  • You work on Web, Mobile, Api.
  • You also want crash reporting.
Countly review

Choose Setmore if

  • You need unlimited appointments.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want online booking.
Setmore review

Questions people ask

Is Countly or Setmore better?
Neither clearly leads. Countly starts at Free and Setmore at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Countly or Setmore?
Countly starts at Free and Setmore at Free.
Does Countly or Setmore run on more platforms?
Countly runs on Web, Mobile, Api. Setmore runs on Web, iOS, Android.
Can I use Countly for free?
Both have a free tier, so you can try either at no cost before committing.
What is Countly best used for?
Countly is most often used for product analytics for mobile and web applications, self hosting analytics where data cannot leave the organisation. Of those, product analytics for mobile and web applications and self hosting analytics where data cannot leave the organisation are not what Setmore is typically brought in for.
What can Countly do that Setmore cannot?
Countly covers Event tracking, Crash reporting, Analytics dashboard, User retention. Setmore covers Unlimited appointments, Online booking, Calendar synchronization, Customer database. Both handle Cloud deployment, Web support.
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Related pages

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