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Software · head to head

Countly vs Datadog

Countly logo

Countly

Software

Product analytics for mobile and web

From
Free
Rated
-
Datadog logo

Datadog

Software

Modern monitoring & security

From
$15/month
Rated
-

The short version

  • Only Countly has a free tier, so it costs nothing to try first.
  • Each has a real cost: Countly the private cloud plan starts at $175 a month and is described as usage based without stating the unit; Datadog consumption-based pricing model makes costs hard to predict and can scale quickly
  • They diverge on capability: Countly covers Event tracking, Datadog covers Infrastructure monitoring.

Where they differ

Only the attributes on which Countly and Datadog actually diverge.

Attributes where Countly and Datadog differ
AttributeCountlyDatadog
Starting priceFree$15/month
Pricing modelfreemiumUnknown
Free tierYesNo
PlatformsWeb, Mobile, ApiWeb, Linux, Windows, macOS
Founded20122010

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Countly

  • Event tracking
  • Crash reporting
  • Analytics dashboard
  • User retention
  • Open-source
  • Cloud deployment
  • On-premise deployment
  • Web support

Only in Datadog

  • Infrastructure monitoring
  • Application performance monitoring
  • Log management
  • Real user monitoring
  • Synthetic monitoring
  • Security monitoring
  • Network monitoring
  • Serverless monitoring

What people use each for

The jobs each tool is most often brought in to do.

Countly

  • Product analytics for mobile and web applicationsnot Datadog
  • Self hosting analytics where data cannot leave the organisationnot Datadog

Datadog

  • Infrastructure monitoringnot Countly
  • Application performancenot Countly
  • Security monitoringnot Countly
  • Log analysisnot Countly
  • Cloud monitoringnot Countly

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Countly

  • The private cloud plan starts at $175 a month and is described as usage based without stating the unit
  • No event cap, data point limit or user limit is published for either paid plan
  • The self hosted Enterprise edition is custom priced and billed annually
  • Adaptivity and intelligence features are separately priced add ons on the cheaper plan

Datadog

  • Consumption-based pricing model makes costs hard to predict and can scale quickly
  • Add-on modules significantly increase costs: custom metrics, indexed spans, extended retention
  • No free tier for production monitoring
  • High costs for organizations with large amounts of log data or high-cardinality metrics

Pricing, plan by plan

Countly

Free
  • Open SourceFree
    • Open-source
    • Self-hosted
    • Full features

Datadog

$15/month
  • Infrastructure Monitoring$15/month
    • Host monitoring
    • Basic dashboards
  • APM$31/month
    • Application performance monitoring
    • Trace collection
  • Log Management$0.1/gb
    • Log indexing
    • Search and filter

Which should you pick?

Choose Countly if

  • You need event tracking.
  • You want to start without paying.
  • You work on Web, Mobile, Api.
  • You also want crash reporting.

Choose Datadog if

  • You need infrastructure monitoring.
  • You work on Web, Linux, Windows, macOS.
  • You also want application performance monitoring.

Questions people ask

Is Countly or Datadog better?
Neither clearly leads. Countly starts at Free and Datadog at $15/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Countly or Datadog?
Countly has a free tier; the other does not. Paid plans start at Free for Countly and $15/month for Datadog.
Does Countly or Datadog run on more platforms?
Countly runs on Web, Mobile, Api. Datadog runs on Web, Linux, Windows, macOS.
Can I use Countly for free?
Yes. Countly has a free tier, so you can try it without paying. Datadog starts at $15/month.
What is Countly best used for?
Countly is most often used for product analytics for mobile and web applications, self hosting analytics where data cannot leave the organisation. Of those, product analytics for mobile and web applications and self hosting analytics where data cannot leave the organisation are not what Datadog is typically brought in for.
What can Countly do that Datadog cannot?
Countly covers Event tracking, Crash reporting, Analytics dashboard, User retention. Datadog covers Infrastructure monitoring, Application performance monitoring, Log management, Real user monitoring.

Answered from the vendors’ own pages

Datadog: How is Datadog pricing structured?

Datadog uses consumption-based pricing tied to data volume ingested, hosts monitored, and products enabled. Infrastructure Monitoring starts at $15/host/month, APM at $31/host/month, and Log Management at $0.10/GB for indexed logs.

Source
Datadog: Does Datadog offer a free tier?

Datadog offers a free trial but not a permanent free tier for production monitoring. Pricing begins with paid plans only.

Source
Datadog: What integrations does Datadog support?

Datadog offers 1000+ built-in integrations including AWS, Kubernetes, Docker, Azure, GCP, and most major cloud platforms and services.

Source
Datadog: Can Datadog monitor Kubernetes clusters?

Yes. The Datadog Agent runs as a DaemonSet to provide real-time visibility into pods, nodes, deployments, and control-plane health across major Kubernetes distributions including EKS, AKS, GKE, OpenShift, and others.

Source
Datadog: How can I reduce Datadog costs?

Datadog bills based on indexed logs, custom metrics, and high-cardinality tags. Costs can be unpredictable and may run 2-3x estimates. Prepaying annually can secure 5-15% discounts.

Source

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