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Research · head to head

Condens vs Fireflies.ai

Condens logo

Condens

Research

UX research repository for storing, tagging and sharing qualitative study findings

From
€15/month
Rated
-
Fireflies.ai logo

Fireflies.ai

Remote Work

AI note-taking for teams

From
Free
Rated
-

The short version

  • Only Fireflies.ai has a free tier, so it costs nothing to try first.
  • Each has a real cost: Condens the gap between the 15 euro Lite plan and the 500 euro Business plan has nothing in it, so a team adding a second and third researcher jumps roughly thirtyfold in cost at exactly the point budget scrutiny arrives.; Fireflies.ai video recording limits by tier: Free tier has 2 hours, Pro tier 2 hours, Business tier 3 hours, Enterprise tier 4 hours
  • They diverge on capability: Condens covers Highlight and tag, Fireflies.ai covers Meeting summaries.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Condens and Fireflies.ai actually diverge.

Attributes where Condens and Fireflies.ai differ
AttributeCondensFireflies.ai
Starting price€15/monthFree
Pricing modelPer contributor per monthfreemium
Free tierNoYes
PlatformsWebWeb, iOS, Android, Desktop, Chrome extension
CategoryResearchRemote Work
FoundedUnknown2018

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Condens

  • Highlight and tag
  • Theme clustering
  • Insight pages
  • Participant profiles
  • Search across studies
  • Viewer seats
  • Video clip reels

Only in Fireflies.ai

  • Meeting summaries
  • Action item extraction
  • Speaker identification
  • Search functionality
  • Team sharing
  • Integration APIs
  • Zoom
  • Microsoft Teams

Both cover

  • Automatic transcription

What people use each for

The jobs each tool is most often brought in to do.

Condens

  • A solo researcher at a 40-person product company building a searchable evidence base for 15 euros a monthnot Fireflies.ai
  • A European enterprise research team that needs GDPR-oriented data handling to clear internal procurementnot Fireflies.ai
  • A team wanting product managers to click from a stated insight straight to the participant clip that supports itnot Fireflies.ai
  • A researcher inheriting years of interview recordings and needing them transcribed, tagged and searchable in one placenot Fireflies.ai

Fireflies.ai

  • Meeting transcription and note-taking across teamsnot Condens
  • AI-powered meeting summaries in 100+ languagesnot Condens
  • Unlimited transcription and AI summaries on paid tiersnot Condens

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Condens

  • The gap between the 15 euro Lite plan and the 500 euro Business plan has nothing in it, so a team adding a second and third researcher jumps roughly thirtyfold in cost at exactly the point budget scrutiny arrives.
  • Lite includes no viewer seats at all, which defeats the main purpose of a repository: anyone outside the research team who wants to read a finding has to be paid for as a contributor or sent a static export.
  • Cross-project participant profiles are capped at 25 on Lite, so a solo researcher doing longitudinal work with a recurring panel outgrows the entry tier on that limit rather than on seats.
  • As a bootstrapped fifteen-person company it ships AI synthesis, automatic theme extraction and moderated-interview features more slowly than venture-funded rivals, so teams that want the repository to do the analysis rather than organise it will find it behind.
  • It is a repository, not a research platform: recruitment, panel management, unmoderated testing and survey fielding all live elsewhere, so it adds a subscription rather than consolidating one.

Fireflies.ai

  • Video recording limits by tier: Free tier has 2 hours, Pro tier 2 hours, Business tier 3 hours, Enterprise tier 4 hours
  • Storage quotas on Free and Pro tiers: Free tier limited to 400 minutes per team, Pro tier limited to 8,000 minutes per seat
  • AI credits allocation varies by tier, with lower tiers receiving limited credits for advanced AI features

Pricing, plan by plan

Condens

€15/month
  • Lite$15/month
    • 1 contributor included, additional contributors 15 euros each
    • No viewer seats
    • Unlimited projects, transcription hours and storage
  • Business$500/month
    • 5 contributors included, additional contributors 85 euros each
    • Unlimited viewers
    • Unlimited participant profiles and folders
  • Enterprise$undefined/year
    • Minimum 5 contributors
    • Custom contributor rates
    • Unlimited viewers

Fireflies.ai

Free

No published plan breakdown. See the Fireflies.ai review.

Which should you pick?

Choose Condens if

  • You need highlight and tag.
  • You also want theme clustering.

Choose Fireflies.ai if

  • You need meeting summaries.
  • You want to start without paying.
  • You work on Web, iOS, Android, Desktop, Chrome extension.
  • You also want action item extraction.

Questions people ask

Is Condens or Fireflies.ai better?
Neither clearly leads. Condens starts at €15/month and Fireflies.ai at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Condens or Fireflies.ai?
Fireflies.ai has a free tier; the other does not. Paid plans start at €15/month for Condens and Free for Fireflies.ai.
Does Condens or Fireflies.ai run on more platforms?
Condens runs on Web. Fireflies.ai runs on Web, iOS, Android, Desktop, Chrome extension.
Can I use Fireflies.ai for free?
Yes. Fireflies.ai has a free tier, so you can try it without paying. Condens starts at €15/month.
What is Condens best used for?
Condens is most often used for a solo researcher at a 40-person product company building a searchable evidence base for 15 euros a month, a european enterprise research team that needs gdpr-oriented data handling to clear internal procurement, a team wanting product managers to click from a stated insight straight to the participant clip that supports it, a researcher inheriting years of interview recordings and needing them transcribed, tagged and searchable in one place. Of those, a solo researcher at a 40-person product company building a searchable evidence base for 15 euros a month and a european enterprise research team that needs gdpr-oriented data handling to clear internal procurement are not what Fireflies.ai is typically brought in for.
What can Condens do that Fireflies.ai cannot?
Condens covers Highlight and tag, Theme clustering, Insight pages, Participant profiles. Fireflies.ai covers Meeting summaries, Action item extraction, Speaker identification, Search functionality. Both handle Automatic transcription.

Answered from the vendors’ own pages

Condens: Is there a free plan?

No, only a 15-day trial on any tier with no card required.

Fireflies.ai: Does Fireflies.ai have a free plan?

Yes, Fireflies has a free plan with unlimited transcription and AI summaries. The free plan includes 400 minutes of storage per team and 20 AI credits.

Source
Condens: Can stakeholders read findings without a licence?

Only on Business and above, where viewer seats are unlimited. Lite has none.

Fireflies.ai: What are Fireflies.ai's paid plan prices?

Fireflies offers three paid tiers: Pro at $10/seat/month (billed annually, $18/month if monthly), Business at $19/seat/month (billed annually, $29/month if monthly), and Enterprise at $39/seat/month (annual billing only).

Source
Condens: Is transcription metered?

No. Transcription hours, storage and project count are unlimited on every plan; participant profiles and folders are what the tiers restrict.

Fireflies.ai: How much storage do Fireflies plans include?

The free plan includes 400 minutes of storage per team. Pro includes 8,000 minutes per seat. Business and Enterprise plans offer unlimited storage.

Source
Condens: Where is data hosted?

Condens is a German company with an explicitly GDPR-oriented setup, which is a common reason European enterprises shortlist it.

Fireflies.ai: What is the most popular Fireflies plan?

The Business plan at $19/seat/month (billed annually) is marked as the most popular option. It includes unlimited storage, 30 AI credits, multi-language mode, and conversation intelligence.

Source
Fireflies.ai: What discount does annual billing provide on Fireflies?

Annual billing saves up to 44% compared to monthly pricing across all paid tiers.

Source
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