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Logging · head to head

CloudWatch vs Helicone

CloudWatch logo

CloudWatch

Logging

AWS Monitoring and Observability

From
Free
Rated
-
Full reviewWebsite
Helicone logo

Helicone

AI

Open-source LLM observability and gateway platform for AI applications

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: CloudWatch the free tier covers 5 GB of log ingestion and 10 custom metrics a month, after which log ingestion is $0.50 per GB from 5 to 30 GB; Helicone the free Hobby plan is capped at 10,000 requests per month, which teams with production traffic can exceed quickly.
  • They diverge on capability: CloudWatch covers Metrics collection, Helicone covers Request dashboard and tracking.

Where they differ

Only the attributes on which CloudWatch and Helicone actually diverge.

Attributes where CloudWatch and Helicone differ
AttributeCloudWatchHelicone
Pricing modelusage-basedfreemium
CategoryLoggingAI
Founded2006Unknown

Identical on both: starting price (Free), free tier (Yes), platforms (Web, Api), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in CloudWatch

  • Metrics collection
  • Log aggregation
  • Dashboards
  • Alarms and notifications
  • API
  • Webhooks
  • REST
  • Web support

Only in Helicone

  • Request dashboard and tracking
  • Sessions and segments
  • Helicone Query Language (HQL)
  • Prompt datasets and improvement
  • Playground
  • Rate limits and alerts

What people use each for

The jobs each tool is most often brought in to do.

CloudWatch

  • Metrics and log collection for AWS workloadsnot Helicone
  • Alarming on thresholds across AWS servicesnot Helicone
  • Querying logs with Logs Insightsnot Helicone
  • Live tailing logs during an incidentnot Helicone
  • Distributed tracing alongside X-Raynot Helicone

Helicone

  • Monitoring cost and latency of production LLM applicationsnot CloudWatch
  • Debugging multi-step agent sessionsnot CloudWatch
  • Managing and iterating on prompts across a teamnot CloudWatch
  • Routing requests across multiple LLM providersnot CloudWatch

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

CloudWatch

  • The free tier covers 5 GB of log ingestion and 10 custom metrics a month, after which log ingestion is $0.50 per GB from 5 to 30 GB
  • Custom metrics are $0.30 each for the first 10,000, so instrumenting broadly gets expensive before volume discounts apply
  • Each custom dashboard beyond the free three is $3 a month
  • Alarms are billed at $0.10 per alarm metric a month, with high-resolution alarms costing more
  • Log storage beyond the free 5 GB is $0.03 per GB per month on top of the ingestion charge

Helicone

  • The free Hobby plan is capped at 10,000 requests per month, which teams with production traffic can exceed quickly.
  • Advanced compliance features like SOC 2 and HIPAA are only available starting at the $799/month Team plan.
  • Usage beyond the free tier is billed on top of the base subscription, adding cost unpredictability at scale.
  • On-premises deployment is restricted to the custom Enterprise tier.

Pricing, plan by plan

CloudWatch

Free
  • Pay-as-you-goFree
    • Logs ingestion: $0.50/GB (first 5GB free), down to $0.05/GB at scale
    • Logs storage: $0.03/GB/month
    • Live Tail: $0.01/minute after 1,800 free minutes
  • Free tierFree
    • 5GB logs ingestion per month
    • 10 custom metrics
    • 3 custom dashboards

Helicone

Free
  • HobbyFree
    • 10,000 free requests
    • 1 GB storage
    • 1 seat
  • Pro$79/month
    • 10K free requests included, usage-based beyond
    • 7-day free trial
    • Unlimited playgrounds and workspaces
  • Team$799/month
    • 5 organizations
    • SOC 2 and HIPAA compliance
    • Dedicated Slack channel access
  • Enterprise$undefined/mo
    • Custom MSAs and SAML SSO
    • On-premises deployment
    • Bulk cloud discounts

Which should you pick?

Choose CloudWatch if

  • You need metrics collection.
  • You want to start without paying.
  • You work on Web, Api.
  • You also want log aggregation.
CloudWatch review

Choose Helicone if

  • You need request dashboard and tracking.
  • You want to start without paying.
  • You work on web, api.
  • You also want sessions and segments.
Helicone review

Questions people ask

Is CloudWatch or Helicone better?
Neither clearly leads. CloudWatch starts at Free and Helicone at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, CloudWatch or Helicone?
CloudWatch starts at Free and Helicone at Free.
Does CloudWatch or Helicone run on more platforms?
CloudWatch runs on Web, Api. Helicone runs on web, api.
Can I use CloudWatch for free?
Both have a free tier, so you can try either at no cost before committing.
What is CloudWatch best used for?
CloudWatch is most often used for metrics and log collection for aws workloads, alarming on thresholds across aws services, querying logs with logs insights, live tailing logs during an incident. Of those, metrics and log collection for aws workloads and alarming on thresholds across aws services are not what Helicone is typically brought in for.
What can CloudWatch do that Helicone cannot?
CloudWatch covers Metrics collection, Log aggregation, Dashboards, Alarms and notifications. Helicone covers Request dashboard and tracking, Sessions and segments, Helicone Query Language (HQL), Prompt datasets and improvement.

Answered from the vendors’ own pages

CloudWatch: How much does Amazon CloudWatch cost?

CloudWatch uses pay-as-you-go pricing with no upfront commitment. Logs ingestion costs $0.50/GB (first 5GB free), logs storage is $0.03/GB/month, custom metrics cost $0.30/metric/month (first 10,000), custom dashboards are $3/month, and standard alarms are $0.10/metric/month.

Source
Helicone: What does Helicone cost?

Helicone offers a free Hobby plan, a Pro plan at $79/month, a Team plan at $799/month, and custom Enterprise pricing, with usage-based charges applying beyond included request limits.

Source
CloudWatch: Does CloudWatch offer a free tier?

Yes, CloudWatch free tier includes 5GB logs ingestion, 10 custom metrics, 3 custom dashboards, and 10 alarm metrics per month at no charge. Usage beyond these limits incurs pay-as-you-go fees.

Source
Helicone: Is there a free plan, and what are its limits?

The free Hobby plan includes 10,000 requests per month, 1 GB of storage, 1 seat, and 1 organization, aimed at kickstarting AI projects.

Source
CloudWatch: What are CloudWatch's pricing tiers for high-volume usage?

CloudWatch offers tiered pricing with volume discounts: logs ingestion starts at $0.50/GB and decreases to $0.05/GB at higher volumes; custom metrics start at $0.30/metric/month and decline to $0.05 at higher volumes; Application Signals cost $1.50 per million traces initially, declining to $0.30.

Source
Helicone: Are there discounts available?

Helicone offers 50% off the first year for qualifying startups, discounts for non-profits, a $100 annual credit for open-source projects, and free access for students.

Source
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