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CloudWatch vs FireHydrant

CloudWatch logo

CloudWatch

Logging

AWS Monitoring and Observability

From
Free
Rated
-
Full reviewWebsite
FireHydrant logo

FireHydrant

Logging

All-in-one incident management for alerting, on-call, and response

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: CloudWatch the free tier covers 5 GB of log ingestion and 10 custom metrics a month, after which log ingestion is $0.50 per GB from 5 to 30 GB; FireHydrant free tier has limited functionality with only 2 runbooks
  • They diverge on capability: CloudWatch covers Metrics collection, FireHydrant covers Automated runbooks.

Where they differ

Only the attributes on which CloudWatch and FireHydrant actually diverge.

Attributes where CloudWatch and FireHydrant differ
AttributeCloudWatchFireHydrant
Pricing modelusage-basedsubscription
PlatformsWeb, ApiWeb, Slack, Microsoft Teams, Mobile
Founded20062018

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (Logging).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in CloudWatch

  • Metrics collection
  • Log aggregation
  • Dashboards
  • Alarms and notifications
  • API
  • Webhooks
  • REST
  • Web support

Only in FireHydrant

  • Automated runbooks
  • On-call management
  • Service catalog
  • Incident response collaboration
  • AI incident insights
  • Status pages
  • AI retrospectives

What people use each for

The jobs each tool is most often brought in to do.

CloudWatch

  • Metrics and log collection for AWS workloadsnot FireHydrant
  • Alarming on thresholds across AWS servicesnot FireHydrant
  • Querying logs with Logs Insightsnot FireHydrant
  • Live tailing logs during an incidentnot FireHydrant
  • Distributed tracing alongside X-Raynot FireHydrant

FireHydrant

  • Manage incidents directly from Slack or Teamsnot CloudWatch
  • Automate incident response with runbooksnot CloudWatch
  • Triage incidents and track ownershipnot CloudWatch
  • Run post-incident retrospectivesnot CloudWatch
  • Communicate incidents to customers automaticallynot CloudWatch

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

CloudWatch

  • The free tier covers 5 GB of log ingestion and 10 custom metrics a month, after which log ingestion is $0.50 per GB from 5 to 30 GB
  • Custom metrics are $0.30 each for the first 10,000, so instrumenting broadly gets expensive before volume discounts apply
  • Each custom dashboard beyond the free three is $3 a month
  • Alarms are billed at $0.10 per alarm metric a month, with high-resolution alarms costing more
  • Log storage beyond the free 5 GB is $0.03 per GB per month on top of the ingestion charge

FireHydrant

  • Free tier has limited functionality with only 2 runbooks
  • Pro plan billing is annual-only (no monthly option)
  • AI features concentrated in Enterprise tier
  • Pricing per responder can increase with team size

Pricing, plan by plan

CloudWatch

Free
  • Pay-as-you-goFree
    • Logs ingestion: $0.50/GB (first 5GB free), down to $0.05/GB at scale
    • Logs storage: $0.03/GB/month
    • Live Tail: $0.01/minute after 1,800 free minutes
  • Free tierFree
    • 5GB logs ingestion per month
    • 10 custom metrics
    • 3 custom dashboards

FireHydrant

Free
  • FreeFree
    • Up to 10 responders
    • 2 runbooks
    • Slack and Teams chatbot
  • Pro$25/responder-month
    • 5 runbooks
    • Slack and Teams chatbot
    • 1 retrospective template
  • Enterprise$undefined/custom
    • Everything in Pro plus
    • Viewer licenses
    • Unlimited runbooks

Which should you pick?

Choose CloudWatch if

  • You need metrics collection.
  • You want to start without paying.
  • You work on Web, Api.
  • You also want log aggregation.
CloudWatch review

Choose FireHydrant if

  • You need automated runbooks.
  • You want to start without paying.
  • You work on Web, Slack, Microsoft Teams, Mobile.
  • You also want on-call management.
FireHydrant review

Questions people ask

Is CloudWatch or FireHydrant better?
Neither clearly leads. CloudWatch starts at Free and FireHydrant at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, CloudWatch or FireHydrant?
CloudWatch starts at Free and FireHydrant at Free.
Does CloudWatch or FireHydrant run on more platforms?
CloudWatch runs on Web, Api. FireHydrant runs on Web, Slack, Microsoft Teams, Mobile.
Can I use CloudWatch for free?
Both have a free tier, so you can try either at no cost before committing.
What is CloudWatch best used for?
CloudWatch is most often used for metrics and log collection for aws workloads, alarming on thresholds across aws services, querying logs with logs insights, live tailing logs during an incident. Of those, metrics and log collection for aws workloads and alarming on thresholds across aws services are not what FireHydrant is typically brought in for.
What can CloudWatch do that FireHydrant cannot?
CloudWatch covers Metrics collection, Log aggregation, Dashboards, Alarms and notifications. FireHydrant covers Automated runbooks, On-call management, Service catalog, Incident response collaboration.

Answered from the vendors’ own pages

CloudWatch: How much does Amazon CloudWatch cost?

CloudWatch uses pay-as-you-go pricing with no upfront commitment. Logs ingestion costs $0.50/GB (first 5GB free), logs storage is $0.03/GB/month, custom metrics cost $0.30/metric/month (first 10,000), custom dashboards are $3/month, and standard alarms are $0.10/metric/month.

Source
FireHydrant: What is included in the free FireHydrant plan?

The free plan supports up to 10 responders, includes 2 runbooks, Slack and Teams chatbot, 1 public status page, and basic integrations (3).

Source
CloudWatch: Does CloudWatch offer a free tier?

Yes, CloudWatch free tier includes 5GB logs ingestion, 10 custom metrics, 3 custom dashboards, and 10 alarm metrics per month at no charge. Usage beyond these limits incurs pay-as-you-go fees.

Source
FireHydrant: How much does FireHydrant Pro cost?

FireHydrant Pro costs $25 per responder per month, billed annually. This includes 5 runbooks, unlimited status pages, and all core incident management features.

Source
CloudWatch: What are CloudWatch's pricing tiers for high-volume usage?

CloudWatch offers tiered pricing with volume discounts: logs ingestion starts at $0.50/GB and decreases to $0.05/GB at higher volumes; custom metrics start at $0.30/metric/month and decline to $0.05 at higher volumes; Application Signals cost $1.50 per million traces initially, declining to $0.30.

Source
FireHydrant: Can I pay monthly for FireHydrant Pro?

No, the Pro plan requires annual billing to get the $25/responder/month rate. Contact sales for enterprise monthly billing options.

Source
FireHydrant: What AI features does FireHydrant offer?

FireHydrant AI is available in Enterprise plan and includes automated incident summaries, status page updates, live video transcription from Zoom and Google Meet, and triage assistance.

Source
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