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Logging · head to head

Airbrake vs Helicone

Airbrake logo

Airbrake

Logging

Error Tracking and Performance Monitoring

From
Free
Rated
-
Full reviewWebsite
Helicone logo

Helicone

AI

Open-source LLM observability and gateway platform for AI applications

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Airbrake data retention is 30 days on every plan, including the $799 a month Business tier; Helicone the free Hobby plan is capped at 10,000 requests per month, which teams with production traffic can exceed quickly.
  • They diverge on capability: Airbrake covers Error tracking, Helicone covers Request dashboard and tracking.

Where they differ

Only the attributes on which Airbrake and Helicone actually diverge.

Attributes where Airbrake and Helicone differ
AttributeAirbrakeHelicone
Pricing modelsubscriptionfreemium
CategoryLoggingAI
Founded2008Unknown

Identical on both: starting price (Free), free tier (Yes), platforms (Web, Api), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Airbrake

  • Error tracking
  • Performance monitoring
  • Deploy tracking
  • Custom notifications
  • API
  • Webhooks
  • REST
  • Web support

Only in Helicone

  • Request dashboard and tracking
  • Sessions and segments
  • Helicone Query Language (HQL)
  • Prompt datasets and improvement
  • Playground
  • Rate limits and alerts

What people use each for

The jobs each tool is most often brought in to do.

Airbrake

  • Error and exception monitoring for web applicationsnot Helicone
  • Performance monitoring alongside error trackingnot Helicone
  • Alerting a team when a deploy introduces a spike in errorsnot Helicone
  • Tracking errors across multiple projects in one accountnot Helicone

Helicone

  • Monitoring cost and latency of production LLM applicationsnot Airbrake
  • Debugging multi-step agent sessionsnot Airbrake
  • Managing and iterating on prompts across a teamnot Airbrake
  • Routing requests across multiple LLM providersnot Airbrake

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Airbrake

  • Data retention is 30 days on every plan, including the $799 a month Business tier
  • The entry plan at $19 a month covers 25,000 errors and 7,500 events
  • Errors beyond the plan quota are billed on demand
  • Audit logs and spike forgiveness require the Pro tier
  • The lowest tier is limited to 1 user and 1 team

Helicone

  • The free Hobby plan is capped at 10,000 requests per month, which teams with production traffic can exceed quickly.
  • Advanced compliance features like SOC 2 and HIPAA are only available starting at the $799/month Team plan.
  • Usage beyond the free tier is billed on top of the base subscription, adding cost unpredictability at scale.
  • On-premises deployment is restricted to the custom Enterprise tier.

Pricing, plan by plan

Airbrake

Free
  • Tier 1 (Dev + errors)$19/month
    • 25,000 errors per month
    • 1 user
    • 1 team
  • Tier 2 (Basic + errors)$38/month
    • 100,000 errors per month
    • Unlimited users
    • 3 teams
  • Pro$76/month
    • Unlimited users
    • Unlimited teams
    • Unlimited projects
  • Tier 5 (Growth)$299/month
    • 1 million errors per month

Helicone

Free
  • HobbyFree
    • 10,000 free requests
    • 1 GB storage
    • 1 seat
  • Pro$79/month
    • 10K free requests included, usage-based beyond
    • 7-day free trial
    • Unlimited playgrounds and workspaces
  • Team$799/month
    • 5 organizations
    • SOC 2 and HIPAA compliance
    • Dedicated Slack channel access
  • Enterprise$undefined/mo
    • Custom MSAs and SAML SSO
    • On-premises deployment
    • Bulk cloud discounts

Which should you pick?

Choose Airbrake if

  • You need error tracking.
  • You want to start without paying.
  • You work on Web, Api.
  • You also want performance monitoring.
Airbrake review

Choose Helicone if

  • You need request dashboard and tracking.
  • You want to start without paying.
  • You work on web, api.
  • You also want sessions and segments.
Helicone review

Questions people ask

Is Airbrake or Helicone better?
Neither clearly leads. Airbrake starts at Free and Helicone at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Airbrake or Helicone?
Airbrake starts at Free and Helicone at Free.
Does Airbrake or Helicone run on more platforms?
Airbrake runs on Web, Api. Helicone runs on web, api.
Can I use Airbrake for free?
Both have a free tier, so you can try either at no cost before committing.
What is Airbrake best used for?
Airbrake is most often used for error and exception monitoring for web applications, performance monitoring alongside error tracking, alerting a team when a deploy introduces a spike in errors, tracking errors across multiple projects in one account. Of those, error and exception monitoring for web applications and performance monitoring alongside error tracking are not what Helicone is typically brought in for.
What can Airbrake do that Helicone cannot?
Airbrake covers Error tracking, Performance monitoring, Deploy tracking, Custom notifications. Helicone covers Request dashboard and tracking, Sessions and segments, Helicone Query Language (HQL), Prompt datasets and improvement.

Answered from the vendors’ own pages

Airbrake: What is the lowest-cost Airbrake plan and what does it include?

Tier 1 costs $19 per month and includes 25,000 errors per month, 1 user seat, 1 team, and unlimited projects. This plan targets individual developers. A 10% discount applies when paying annually ($17.10 per month).

Source
Helicone: What does Helicone cost?

Helicone offers a free Hobby plan, a Pro plan at $79/month, a Team plan at $799/month, and custom Enterprise pricing, with usage-based charges applying beyond included request limits.

Source
Airbrake: Which Airbrake plan is marked as the best value?

The Pro plan at $76 per month is marked as Best Value. It includes unlimited users, unlimited teams, unlimited projects, audit logs, and spike forgiveness. Annual billing provides a 10% discount ($68 per month).

Source
Helicone: Is there a free plan, and what are its limits?

The free Hobby plan includes 10,000 requests per month, 1 GB of storage, 1 seat, and 1 organization, aimed at kickstarting AI projects.

Source
Airbrake: How many errors per month does each Airbrake tier allow?

Tier 1 allows 25,000 errors per month at $19/month. Tier 2 allows 100,000 errors at $38/month. Tier 4 allows 300,000 errors at $129/month. Tier 5 allows 1 million errors at $299/month. Tier 6 allows 5 million errors at $799/month.

Source
Helicone: Are there discounts available?

Helicone offers 50% off the first year for qualifying startups, discounts for non-profits, a $100 annual credit for open-source projects, and free access for students.

Source
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