Close vs Trino

Close offers four plans: Solo ($9-19/user/month), Essentials ($35-49), Growth ($99-109), and Scale ($139-149). All include calling, email, SMS, and Chloe AI agent access. Essentials adds unlimited contacts and team collaboration. Growth adds automation, power dialer, and custom activities. Scale adds role-based permissions and unlimited recording. Annual billing saves up to 50%.

They share an origin. The original creators left Meta and renamed their fork from PrestoSQL to Trino in December 2020; PrestoDB continues separately under the Linux Foundation. They have diverged in features, connectors and SQL behaviour, so material written for one may not apply to the other.

Close charges usage-based fees for calling (~$0.02 per minute), SMS charges per message, and phone number rentals ($1-5/month). The AI Call Assistant add-on costs $50/month plus $0.02 per minute for transcription. Heavy outbound calling teams can see their total costs increase 30-50% beyond the base seat price.

Not on its own. It is compute without storage, scheduling or transformation. Paired with Iceberg or Delta on object storage and something like dbt for modelling it can serve as a lakehouse; used alone it is a query layer over what you already have.

Chloe is an AI sales agent built into Close that automatically calls leads, qualifies prospects through real conversations, and can book meetings while updating the CRM automatically. Chloe features AI-generated call summaries, transcripts, and action items automatically logged to contacts.

Usually because a connector could not push a filter or aggregation down, so Trino is pulling whole tables across the network to join them itself. The fix is usually better source-side partitioning or statistics, or ingesting that source rather than federating it.

No. Close does not provide built-in lead lists, company intelligence, or contact enrichment features. Organizations must source leads separately or use third-party data providers. This differs from platforms like HubSpot which include integrated lead databases.

It fails. Disk spilling was deprecated in favour of fault-tolerant execution, which checkpoints to an external exchange store such as S3 and lets long queries survive memory pressure and worker loss, at the cost of noticeably slower execution.

Close includes built-in calling with automatic call logging, email templates and bulk email capabilities, SMS messaging with tracking and automation, email syncing with Gmail, and automated follow-up workflows. All communication happens within the CRM platform.

Yes, from Starburst, which offers Starburst Enterprise with long-term supported releases and Starburst Galaxy as a managed service. The open source project itself has no long-term support line.

Close's marketing automation features are limited compared to HubSpot. It includes basic email sequences, task reminders, and workflow automation, but lacks advanced lead scoring, nurturing campaigns, and detailed marketing analytics. Organizations requiring extensive marketing automation need separate tools.