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Technology · head to head

Close vs Restate

Close logo

Close

Technology

The inside sales CRM of choice for startups & SMBs

From
$9/month
Free plan
No
Full reviewWebsite
Restate logo

Restate

Developer Tools

Durable execution engine in Rust with a free tier and low-latency workflows

From
Free
Free plan
Yes
Full reviewWebsite

The short version

  • Only Restate has a free tier, so it costs nothing to try first.
  • Each has a real cost: Close hidden costs beyond subscription: calling charges (~$0.02/minute), SMS usage fees, phone numbers ($1-5/month), AI call assistant ($50/month + $0.02/min transcription); Restate the runtime is under a Business Source Licence rather than an open source licence, so building a competing managed offering on it is prohibited and some procurement functions will reject it on licence grounds alone.
  • They diverge on capability: Close covers Built-in calling, Restate covers Durable execution.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Close and Restate actually diverge.

Attributes where Close and Restate differ
AttributeCloseRestate
Starting price$9/monthFree
Pricing modelUnknownPer month by durable action count
Free tierNoYes
PlatformsWeb, iOS, AndroidLinux, macOS, Web
CategoryTechnologyDeveloper Tools
Founded2013Unknown

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Close

  • Built-in calling
  • Email automation
  • SMS messaging
  • Pipeline management
  • Lead management
  • Activity tracking
  • Reporting
  • Mobile app

Only in Restate

  • Durable execution
  • Virtual objects
  • Single binary runtime
  • Multi-language SDKs
  • Workflows and sagas
  • Restate Cloud

What people use each for

The jobs each tool is most often brought in to do.

Close

  • Inside salesnot Restate
  • Outbound salesnot Restate
  • Lead managementnot Restate
  • Sales engagementnot Restate
  • Pipeline trackingnot Restate

Restate

  • Payment or order flows where a crash between two external API calls must not double-charge or lose the ordernot Close
  • AI agent loops that call tools over minutes or hours and must survive a deployment mid-runnot Close
  • Replacing hand-rolled retry, idempotency key and outbox code across a set of microservicesnot Close
  • A small team that wants durable workflows without operating a Temporal cluster and its databasenot Close

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Close

  • Hidden costs beyond subscription: calling charges (~$0.02/minute), SMS usage fees, phone numbers ($1-5/month), AI call assistant ($50/month + $0.02/min transcription)
  • No built-in lead lists, company intelligence, or contact enrichment; must source leads separately
  • Limited marketing automation compared to competitors like HubSpot; lacks lead scoring and nurturing campaigns
  • Calling cost at scale can double effective monthly cost for high-volume SDR teams making 50+ calls per day
  • Limited customization of data model compared to Salesforce; cannot create fully custom objects or complex relationships

Restate

  • The runtime is under a Business Source Licence rather than an open source licence, so building a competing managed offering on it is prohibited and some procurement functions will reject it on licence grounds alone.
  • Restate Cloud jumps from a free fifty thousand actions straight to 300 US dollars a month for twenty million, so a workload sitting at a few hundred thousand actions pays enterprise-shaped money for hobby-shaped volume.
  • It is a young project against Temporal’s established base, so hiring engineers who already know it is unrealistic and the answer to most questions is in the docs rather than on Stack Overflow.
  • The programming model requires structuring code around durable handlers and virtual objects, which is a genuine rewrite for existing services rather than a library you add.
  • The single-binary simplicity that makes small deployments cheap also means fewer operational knobs at very large scale than a system designed as separable components.

Pricing, plan by plan

Close

$9/month
  • Solo$9/month (annual)
    • 1 user only
    • 10,000 leads max
    • Calling, email, SMS
  • Essentials$35/month (annual)
    • Unlimited contacts
    • Team collaboration
    • 1,000 AI credits/month
  • Growth$99/month (annual)
    • Automation workflows
    • Power dialer
    • Bulk email
  • Scale$139/month (annual)
    • Role-based permissions
    • Predictive dialer
    • Unlimited recording

Restate

Free
  • FreeFree
    • Fifty thousand durable actions per month
    • No credit card required
    • Community support
  • Starter$300/month
    • Twenty million actions per month
    • Two hundred actions per second, bursting to one thousand
    • Twenty GB storage
  • Pro$1000/month
    • Fifty million actions per month
    • Five hundred actions per second, bursting to two thousand
    • Fifty GB storage
  • Enterprise$undefined/year
    • Negotiated volume
    • Twenty-four seven P0 support
    • 99.99 per cent SLA

Which should you pick?

Choose Close if

  • You need built-in calling.
  • You work on Web, iOS, Android.
  • You also want email automation.
Close review

Choose Restate if

  • You need durable execution.
  • You want to start without paying.
  • You work on Linux, macOS, Web.
  • You also want virtual objects.
Restate review

Questions people ask

Is Close or Restate better?
Neither clearly leads. Close starts at $9/month and Restate at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Close or Restate?
Restate has a free tier; the other does not. Paid plans start at $9/month for Close and Free for Restate.
Does Close or Restate run on more platforms?
Close runs on Web, iOS, Android. Restate runs on Linux, macOS, Web.
Can I use Restate for free?
Yes. Restate has a free tier, so you can try it without paying. Close starts at $9/month.
What is Close best used for?
Close is most often used for inside sales, outbound sales, lead management, sales engagement. Of those, inside sales and outbound sales are not what Restate is typically brought in for.
What can Close do that Restate cannot?
Close covers Built-in calling, Email automation, SMS messaging, Pipeline management. Restate covers Durable execution, Virtual objects, Single binary runtime, Multi-language SDKs.

Answered from the vendors’ own pages

Close: What are Close's pricing plans and what do they include?

Close offers four plans: Solo ($9-19/user/month), Essentials ($35-49), Growth ($99-109), and Scale ($139-149). All include calling, email, SMS, and Chloe AI agent access. Essentials adds unlimited contacts and team collaboration. Growth adds automation, power dialer, and custom activities. Scale adds role-based permissions and unlimited recording. Annual billing saves up to 50%.

Source
Restate: Is Restate open source?

The SDKs are MIT. The runtime is under a Business Source Licence, which permits self-hosting but not offering it as a competing service.

Close: What are the hidden costs in Close's pricing beyond the subscription?

Close charges usage-based fees for calling (~$0.02 per minute), SMS charges per message, and phone number rentals ($1-5/month). The AI Call Assistant add-on costs $50/month plus $0.02 per minute for transcription. Heavy outbound calling teams can see their total costs increase 30-50% beyond the base seat price.

Source
Restate: How does it compare with Temporal?

Same problem, different shape: one Rust binary with embedded storage instead of a server plus database plus workers, and lower per-step latency.

Close: What is Chloe, Close's AI sales agent, and what can it do?

Chloe is an AI sales agent built into Close that automatically calls leads, qualifies prospects through real conversations, and can book meetings while updating the CRM automatically. Chloe features AI-generated call summaries, transcripts, and action items automatically logged to contacts.

Source
Restate: Is there a free tier?

Yes, fifty thousand durable actions a month on Restate Cloud with no card required.

Close: Does Close include lead lists, data enrichment, or contact information?

No. Close does not provide built-in lead lists, company intelligence, or contact enrichment features. Organizations must source leads separately or use third-party data providers. This differs from platforms like HubSpot which include integrated lead databases.

Source
Restate: Which languages are supported?

TypeScript, Java, Kotlin, Go, Python and Rust.

Close: What communication features does Close include?

Close includes built-in calling with automatic call logging, email templates and bulk email capabilities, SMS messaging with tracking and automation, email syncing with Gmail, and automated follow-up workflows. All communication happens within the CRM platform.

Source
Close: Does Close have marketing automation capabilities?

Close's marketing automation features are limited compared to HubSpot. It includes basic email sequences, task reminders, and workflow automation, but lacks advanced lead scoring, nurturing campaigns, and detailed marketing analytics. Organizations requiring extensive marketing automation need separate tools.

Source
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