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Technology · head to head

Close vs Microsoft Edge

Close logo

Close

Technology

The inside sales CRM of choice for startups & SMBs

From
$9/month
Rated
-
Full reviewWebsite
Microsoft Edge logo

Microsoft Edge

Technology

Microsoft's Chromium-based browser, distinguished by IE mode for legacy applications and by its integration with Microsoft 365 management.

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Microsoft Edge has a free tier, so it costs nothing to try first.
  • Each has a real cost: Close hidden costs beyond subscription: calling charges (~$0.02/minute), SMS usage fees, phone numbers ($1-5/month), AI call assistant ($50/month + $0.02/min transcription); Microsoft Edge outside the European Economic Area, Edge cannot be uninstalled from Windows, and Windows components such as Widgets, help links and taskbar search results open in it whatever the default browser is set to, so an organisation standardising on Chrome still has to manage and patch Edge.
  • They diverge on capability: Close covers Built-in calling, Microsoft Edge covers Internet Explorer mode.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Close and Microsoft Edge actually diverge.

Attributes where Close and Microsoft Edge differ
AttributeCloseMicrosoft Edge
Starting price$9/monthFree
Pricing modelUnknownfree
Free tierNoYes
PlatformsWeb, iOS, AndroidWeb
Founded2013Unknown

Identical on both: user rating (Not yet rated), category (Technology).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Close

  • Built-in calling
  • Email automation
  • SMS messaging
  • Pipeline management
  • Lead management
  • Activity tracking
  • Reporting
  • Mobile app

Only in Microsoft Edge

  • Internet Explorer mode
  • Enterprise Mode Site List
  • Entra ID integration
  • Purview DLP for browsing
  • Intune and Group Policy
  • Vertical tabs and Workspaces
  • Sleeping tabs
  • Chrome extension compatibility

What people use each for

The jobs each tool is most often brought in to do.

Close

  • Inside salesnot Microsoft Edge
  • Outbound salesnot Microsoft Edge
  • Lead managementnot Microsoft Edge
  • Sales engagementnot Microsoft Edge
  • Pipeline trackingnot Microsoft Edge

Microsoft Edge

  • A Windows estate with intranet applications that still require Internet Explorer, where IE mode buys years before a rewritenot Close
  • Microsoft 365 organisations that want browser sessions covered by Purview DLP and conditional access without a separate secure browser productnot Close
  • Fleets managed through Intune that need one browser configured by the same console as the rest of the desktopnot Close
  • Users who work with many tabs at once and want vertical tabs and automatic tab suspension without installing extensionsnot Close

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Close

  • Hidden costs beyond subscription: calling charges (~$0.02/minute), SMS usage fees, phone numbers ($1-5/month), AI call assistant ($50/month + $0.02/min transcription)
  • No built-in lead lists, company intelligence, or contact enrichment; must source leads separately
  • Limited marketing automation compared to competitors like HubSpot; lacks lead scoring and nurturing campaigns
  • Calling cost at scale can double effective monthly cost for high-volume SDR teams making 50+ calls per day
  • Limited customization of data model compared to Salesforce; cannot create fully custom objects or complex relationships

Microsoft Edge

  • Outside the European Economic Area, Edge cannot be uninstalled from Windows, and Windows components such as Widgets, help links and taskbar search results open in it whatever the default browser is set to, so an organisation standardising on Chrome still has to manage and patch Edge.
  • It is Chromium downstream, so Manifest V3 applies exactly as it does in Chrome; full-strength blocking extensions cannot run, and Microsoft's add-ons store adds a second review process rather than a workaround.
  • Almost all of its advantage is conditional on Microsoft 365 and Entra ID; a Google Workspace or AWS-centred organisation gets Chromium plus Microsoft's promotional surfaces and none of the Purview, Intune or conditional access value.
  • Consumer-facing features including Copilot, the Discover pane, shopping notifications and sidebar apps default to on and reappear after feature updates, so suppressing them requires a maintained policy set rather than a one-off configuration.
  • IE mode is a bridge with a maintenance owner attached: the Enterprise Mode Site List must be curated by somebody, and MSHTML receives security fixes but no new capability, so an application parked there gains nothing and its eventual rewrite is only deferred.
  • By default browsing data feeds Microsoft services for Copilot, Discover and shopping features, which in a regulated environment turns the deployment into a policy exercise before it can be approved.

Pricing, plan by plan

Close

$9/month
  • Solo$9/month (annual)
    • 1 user only
    • 10,000 leads max
    • Calling, email, SMS
  • Essentials$35/month (annual)
    • Unlimited contacts
    • Team collaboration
    • 1,000 AI credits/month
  • Growth$99/month (annual)
    • Automation workflows
    • Power dialer
    • Bulk email
  • Scale$139/month (annual)
    • Role-based permissions
    • Predictive dialer
    • Unlimited recording

Microsoft Edge

Free

No published plan breakdown. See the Microsoft Edge review.

Which should you pick?

Choose Close if

  • You need built-in calling.
  • You work on Web, iOS, Android.
  • You also want email automation.
Close review

Choose Microsoft Edge if

  • You need internet explorer mode.
  • You want to start without paying.
  • You also want enterprise mode site list.
Microsoft Edge review

Questions people ask

Is Close or Microsoft Edge better?
Neither clearly leads. Close starts at $9/month and Microsoft Edge at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Close or Microsoft Edge?
Microsoft Edge has a free tier; the other does not. Paid plans start at $9/month for Close and Free for Microsoft Edge.
Does Close or Microsoft Edge run on more platforms?
Close runs on Web, iOS, Android. Microsoft Edge runs on Web.
Can I use Microsoft Edge for free?
Yes. Microsoft Edge has a free tier, so you can try it without paying. Close starts at $9/month.
What is Close best used for?
Close is most often used for inside sales, outbound sales, lead management, sales engagement. Of those, inside sales and outbound sales are not what Microsoft Edge is typically brought in for.
What can Close do that Microsoft Edge cannot?
Close covers Built-in calling, Email automation, SMS messaging, Pipeline management. Microsoft Edge covers Internet Explorer mode, Enterprise Mode Site List, Entra ID integration, Purview DLP for browsing.

Answered from the vendors’ own pages

Close: What are Close's pricing plans and what do they include?

Close offers four plans: Solo ($9-19/user/month), Essentials ($35-49), Growth ($99-109), and Scale ($139-149). All include calling, email, SMS, and Chloe AI agent access. Essentials adds unlimited contacts and team collaboration. Growth adds automation, power dialer, and custom activities. Scale adds role-based permissions and unlimited recording. Annual billing saves up to 50%.

Source
Microsoft Edge: Can I uninstall Edge from Windows?

In the European Economic Area, yes, because the Digital Markets Act requires it. Elsewhere you cannot, and several Windows components will continue to open it regardless of your default browser.

Close: What are the hidden costs in Close's pricing beyond the subscription?

Close charges usage-based fees for calling (~$0.02 per minute), SMS charges per message, and phone number rentals ($1-5/month). The AI Call Assistant add-on costs $50/month plus $0.02 per minute for transcription. Heavy outbound calling teams can see their total costs increase 30-50% beyond the base seat price.

Source
Microsoft Edge: How long will Internet Explorer mode be supported?

Microsoft has committed to supporting IE mode in Edge through at least 2029. It is a migration window rather than a permanent home, since the underlying MSHTML engine gets security fixes but no new capability.

Close: What is Chloe, Close's AI sales agent, and what can it do?

Chloe is an AI sales agent built into Close that automatically calls leads, qualifies prospects through real conversations, and can book meetings while updating the CRM automatically. Chloe features AI-generated call summaries, transcripts, and action items automatically logged to contacts.

Source
Microsoft Edge: Do Chrome extensions work?

Yes. Edge installs extensions from the Chrome Web Store as well as its own store. Manifest V3 restrictions apply identically, so extensions that Chrome no longer supports do not work here either.

Close: Does Close include lead lists, data enrichment, or contact information?

No. Close does not provide built-in lead lists, company intelligence, or contact enrichment features. Organizations must source leads separately or use third-party data providers. This differs from platforms like HubSpot which include integrated lead databases.

Source
Microsoft Edge: Is it worth deploying if we are not a Microsoft 365 organisation?

Usually not for the management features, which depend on Entra ID, Intune and Purview. Without that stack it is Chromium with a different interface and additional Microsoft promotion.

Close: What communication features does Close include?

Close includes built-in calling with automatic call logging, email templates and bulk email capabilities, SMS messaging with tracking and automation, email syncing with Gmail, and automated follow-up workflows. All communication happens within the CRM platform.

Source
Microsoft Edge: Does it run on Linux?

Yes, there are official Linux builds. Some Windows-specific features, including IE mode, are not available there.

Close: Does Close have marketing automation capabilities?

Close's marketing automation features are limited compared to HubSpot. It includes basic email sequences, task reminders, and workflow automation, but lacks advanced lead scoring, nurturing campaigns, and detailed marketing analytics. Organizations requiring extensive marketing automation need separate tools.

Source
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